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Messenger displays wrong email count

 
 
MikeyP
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      07-17-2007
I've been having this problem with Messenger Live (Current version is 8.5
beta), but I also had it with all the versions before.

When I click on the little icon that says I have x number of emails waiting
, and it brings up the hotmail page, i would read and delete those new
emails, but it doesn't always update it on messenger.

This process will continue and messenger ultimately ends up saying i have
alot of new emails when in fact i have none.

Why does this keep happening? It's annoying because now I don't know if i
really have new emails or not.

Ideally I'd like to fix this so it doesn't keep happening, but if no one has
a solution, I would at least like to know how to reset the email count to 0.

thanks for anyone's advice
mike
 
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Jonathan Kay [MVP]
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      07-18-2007
Greetings Mike,

The count is all done server-side, there really isn't anything you can do to attempt to
change anything.

Although the count is sometimes unreliable, it's been fine for me lately.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2007 Jonathan Kay.
You *must* contact me for redistribution rights.
--


"MikeyP" <> wrote in message
news:60B8200B-5D8E-435C-BF43-...
> I've been having this problem with Messenger Live (Current version is 8.5
> beta), but I also had it with all the versions before.
>
> When I click on the little icon that says I have x number of emails waiting
> , and it brings up the hotmail page, i would read and delete those new
> emails, but it doesn't always update it on messenger.
>
> This process will continue and messenger ultimately ends up saying i have
> alot of new emails when in fact i have none.
>
> Why does this keep happening? It's annoying because now I don't know if i
> really have new emails or not.
>
> Ideally I'd like to fix this so it doesn't keep happening, but if no one has
> a solution, I would at least like to know how to reset the email count to 0.
>
> thanks for anyone's advice
> mike



 
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