Messenger does not show people online that really are

I have upgraded from Vista Home basic to Vista Home Premium and
now my contacts all appear to be OFFLINE, when in fact they are
ONLINE. Therefore I cannot make contact. Need help or Microsoft
needs to FIX.

Greetings Joel,

The first thing to do is to determine if this a client problem or a problem with your
account.

The easiest way to determine this is to try to login with the Web Messenger and see what is
happening here:
http://webmessenger.msn.com

Additionally if you have another PC or could use another Windows user account to test, that
would be helpful also.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
--


"Joel" <> wrote in message news:...
> I have upgraded from Vista Home basic to Vista Home Premium and
> now my contacts all appear to be OFFLINE, when in fact they are
> ONLINE. Therefore I cannot make contact. Need help or Microsoft
> needs to FIX.