Messenger History function has disappeared

My computer crashed and I had to return to factory settings. Subsequently
my messenger history, which had worked previously, no longer worked. On
seeing the advice below a few minutes ago, I downloaded Messenger Plus!
Live, but on attempting to install it received the message "Infection Trojan
horse Generic.IFA". I have now sent it to the Vault. Can't I use this
addition?

Thanks, JD

"Jonathan Kay [MVP]" <> wrote in message
news:...
> Greetings,
>
> This is actually the first anyone's mentioned something like this here,
> but as a workaround if you want a reliable message history, I suggest you
> use the message logging feature in Messenger Plus Live
> (http://www.msgplus.net). Not only does it save the history as its
> happens (as opposed to when you close the window), but it also saves all
> emoticons, and other 'rich' parts of the conversation and organizes them
> how you see fit.
>
> Unfortunately this will only apply for new conversations though, it won't
> be able to resurrect any lost data from before.
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Live Messenger
> MSN Messenger/Windows Messenger
> MessengerGeek Blog: http://www.messengergeek.com
> Messenger Resources: http://messenger.jonathankay.com
> (c) 2008 Jonathan Kay - If redistributing, you must include this signature
> or citation
> --
>
>
> "iheartyoi" <> wrote in message
> news:EA7B43AD-DB07-43E0-9FC8-...
>> hi melgies. it seems that we have somewhat the same problem. I have no
>> been
>> able to access my message history from the other day. I was on appear
>> offline
>> during the conversation. Anyways, it must be an internal problem.
>>
>> "melgies" wrote:
>>
>>> how is it possible for one of contacts that in the history window only
>>> my
>>> side of the conversation is there The lines where my contact's history
>>> is
>>> supposed to be Its empty????
>
>

Greetings Jane,

I'm not sure why you're seeing that, but one thing that is often incorrectly identified is
Messenger Plus' advertising sponsor program. The sponsor program is completely optional (you
are forced to choose either Yes or No during the install) and the application will work
exactly the same regardless if it's installed or not. You may want to go through the
installer again and not choose to install the sponsor for better luck.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
--


"Jane Doe" <> wrote in message
news:...
> My computer crashed and I had to return to factory settings. Subsequently
> my messenger history, which had worked previously, no longer worked. On
> seeing the advice below a few minutes ago, I downloaded Messenger Plus!
> Live, but on attempting to install it received the message "Infection Trojan
> horse Generic.IFA". I have now sent it to the Vault. Can't I use this
> addition?
>
> Thanks, JD
>
> "Jonathan Kay [MVP]" <> wrote in message
> news:...
>> Greetings,
>>
>> This is actually the first anyone's mentioned something like this here,
>> but as a workaround if you want a reliable message history, I suggest you
>> use the message logging feature in Messenger Plus Live
>> (http://www.msgplus.net). Not only does it save the history as its
>> happens (as opposed to when you close the window), but it also saves all
>> emoticons, and other 'rich' parts of the conversation and organizes them
>> how you see fit.
>>
>> Unfortunately this will only apply for new conversations though, it won't
>> be able to resurrect any lost data from before.
>>
>> --
>> Jonathan Kay
>> Microsoft MVP - Windows Live Messenger
>> MSN Messenger/Windows Messenger
>> MessengerGeek Blog: http://www.messengergeek.com
>> Messenger Resources: http://messenger.jonathankay.com
>> (c) 2008 Jonathan Kay - If redistributing, you must include this signature
>> or citation
>> --
>>
>>
>> "iheartyoi" <> wrote in message
>> news:EA7B43AD-DB07-43E0-9FC8-...
>>> hi melgies. it seems that we have somewhat the same problem. I have no
>>> been
>>> able to access my message history from the other day. I was on appear
>>> offline
>>> during the conversation. Anyways, it must be an internal problem.
>>>
>>> "melgies" wrote:
>>>
>>>> how is it possible for one of contacts that in the history window only
>>>> my
>>>> side of the conversation is there The lines where my contact's history
>>>> is
>>>> supposed to be Its empty????
>>
>>
>
>
>

Thanks Jonathan. I've re-installed it as you suggested with no problems.
Now to see if it works... Thanks again. JD

"Jonathan Kay [MVP]" <> wrote in message
news:...
> Greetings Jane,
>
> I'm not sure why you're seeing that, but one thing that is often
> incorrectly identified is Messenger Plus' advertising sponsor program.
> The sponsor program is completely optional (you are forced to choose
> either Yes or No during the install) and the application will work exactly
> the same regardless if it's installed or not. You may want to go through
> the installer again and not choose to install the sponsor for better luck.
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Live Messenger
> MSN Messenger/Windows Messenger
> MessengerGeek Blog: http://www.messengergeek.com
> Messenger Resources: http://messenger.jonathankay.com
> (c) 2008 Jonathan Kay - If redistributing, you must include this signature
> or citation
> --
>
>
> "Jane Doe" <> wrote in message
> news:...
>> My computer crashed and I had to return to factory settings.
>> Subsequently
>> my messenger history, which had worked previously, no longer worked. On
>> seeing the advice below a few minutes ago, I downloaded Messenger Plus!
>> Live, but on attempting to install it received the message "Infection
>> Trojan
>> horse Generic.IFA". I have now sent it to the Vault. Can't I use this
>> addition?
>>
>> Thanks, JD
>>
>> "Jonathan Kay [MVP]" <> wrote in message
>> news:...
>>> Greetings,
>>>
>>> This is actually the first anyone's mentioned something like this here,
>>> but as a workaround if you want a reliable message history, I suggest
>>> you
>>> use the message logging feature in Messenger Plus Live
>>> (http://www.msgplus.net). Not only does it save the history as its
>>> happens (as opposed to when you close the window), but it also saves all
>>> emoticons, and other 'rich' parts of the conversation and organizes them
>>> how you see fit.
>>>
>>> Unfortunately this will only apply for new conversations though, it
>>> won't
>>> be able to resurrect any lost data from before.
>>>
>>> --
>>> Jonathan Kay
>>> Microsoft MVP - Windows Live Messenger
>>> MSN Messenger/Windows Messenger
>>> MessengerGeek Blog: http://www.messengergeek.com
>>> Messenger Resources: http://messenger.jonathankay.com
>>> (c) 2008 Jonathan Kay - If redistributing, you must include this
>>> signature
>>> or citation
>>> --
>>>
>>>
>>> "iheartyoi" <> wrote in message
>>> news:EA7B43AD-DB07-43E0-9FC8-...
>>>> hi melgies. it seems that we have somewhat the same problem. I have no
>>>> been
>>>> able to access my message history from the other day. I was on appear
>>>> offline
>>>> during the conversation. Anyways, it must be an internal problem.
>>>>
>>>> "melgies" wrote:
>>>>
>>>>> how is it possible for one of contacts that in the history window only
>>>>> my
>>>>> side of the conversation is there The lines where my contact's history
>>>>> is
>>>>> supposed to be Its empty????
>>>
>>>
>>
>>
>>
>

Yes, it works fine - you're a star! The only problem (which I had before)
is that when I leave a message to be passed on when the contact is online -
he/she never gets it. But I can live with that. JD

"Jane Doe" <> wrote in message
news:#...
> Thanks Jonathan. I've re-installed it as you suggested with no problems.
> Now to see if it works... Thanks again. JD
>
> "Jonathan Kay [MVP]" <> wrote in message
> news:...
>> Greetings Jane,
>>
>> I'm not sure why you're seeing that, but one thing that is often
>> incorrectly identified is Messenger Plus' advertising sponsor program.
>> The sponsor program is completely optional (you are forced to choose
>> either Yes or No during the install) and the application will work
>> exactly the same regardless if it's installed or not. You may want to go
>> through the installer again and not choose to install the sponsor for
>> better luck.
>>
>> --
>> Jonathan Kay
>> Microsoft MVP - Windows Live Messenger
>> MSN Messenger/Windows Messenger
>> MessengerGeek Blog: http://www.messengergeek.com
>> Messenger Resources: http://messenger.jonathankay.com
>> (c) 2008 Jonathan Kay - If redistributing, you must include this
>> signature or citation
>> --
>>
>>
>> "Jane Doe" <> wrote in message
>> news:...
>>> My computer crashed and I had to return to factory settings.
>>> Subsequently
>>> my messenger history, which had worked previously, no longer worked. On
>>> seeing the advice below a few minutes ago, I downloaded Messenger Plus!
>>> Live, but on attempting to install it received the message "Infection
>>> Trojan
>>> horse Generic.IFA". I have now sent it to the Vault. Can't I use this
>>> addition?
>>>
>>> Thanks, JD
>>>
>>> "Jonathan Kay [MVP]" <> wrote in message
>>> news:...
>>>> Greetings,
>>>>
>>>> This is actually the first anyone's mentioned something like this here,
>>>> but as a workaround if you want a reliable message history, I suggest
>>>> you
>>>> use the message logging feature in Messenger Plus Live
>>>> (http://www.msgplus.net). Not only does it save the history as its
>>>> happens (as opposed to when you close the window), but it also saves
>>>> all
>>>> emoticons, and other 'rich' parts of the conversation and organizes
>>>> them
>>>> how you see fit.
>>>>
>>>> Unfortunately this will only apply for new conversations though, it
>>>> won't
>>>> be able to resurrect any lost data from before.
>>>>
>>>> --
>>>> Jonathan Kay
>>>> Microsoft MVP - Windows Live Messenger
>>>> MSN Messenger/Windows Messenger
>>>> MessengerGeek Blog: http://www.messengergeek.com
>>>> Messenger Resources: http://messenger.jonathankay.com
>>>> (c) 2008 Jonathan Kay - If redistributing, you must include this
>>>> signature
>>>> or citation
>>>> --
>>>>
>>>>
>>>> "iheartyoi" <> wrote in message
>>>> news:EA7B43AD-DB07-43E0-9FC8-...
>>>>> hi melgies. it seems that we have somewhat the same problem. I have no
>>>>> been
>>>>> able to access my message history from the other day. I was on appear
>>>>> offline
>>>>> during the conversation. Anyways, it must be an internal problem.
>>>>>
>>>>> "melgies" wrote:
>>>>>
>>>>>> how is it possible for one of contacts that in the history window
>>>>>> only
>>>>>> my
>>>>>> side of the conversation is there The lines where my contact's
>>>>>> history
>>>>>> is
>>>>>> supposed to be Its empty????
>>>>
>>>>
>>>
>>>
>>>
>>