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Messenger Sign in Error 81000451

 
 
Brian [MSFT]
Guest
Posts: n/a

 
      10-21-2008
Hi -

We're getting quite a few reports of users not being able to sign into
Messenger due to this error. We're tracking the bug and it will be fixed in
the final release. We're also working on how to fix it for current users who
have gotten into this state.

In the meanwhile, to prevent this from happening, do not block, then leave a
Group.

Thanks for your patience with this.

Brian
Windows Live Contacts Platform Team

 
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Brian [MSFT]
Guest
Posts: n/a

 
      10-23-2008
We've been notified about additional steps that cause this bug - if you
block an empty group you could end up in this state as well.

To recap, you can end up locked out of WLMessenger Beta if you do the
following:

a) Put a group on the block list
b) Leave the group
c) Sign-out
d) Sign-in will fail

OR

a) Blocking an empty group.

We're working on fixing this for users that are already in this state.

Thanks,
Brian
Windows Live Contacts Platform Team


"Brian [MSFT]" <> wrote in message
news:#...
> Hi -
>
> We're getting quite a few reports of users not being able to sign into
> Messenger due to this error. We're tracking the bug and it will be fixed
> in the final release. We're also working on how to fix it for current
> users who have gotten into this state.
>
> In the meanwhile, to prevent this from happening, do not block, then leave
> a Group.
>
> Thanks for your patience with this.
>
> Brian
> Windows Live Contacts Platform Team


 
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randyt604
Guest
Posts: n/a

 
      10-25-2008
It started right after I played around with categories.
I created a category, then i deleted it.
I signed out and tried to sign in again, but it failed with this error.

"Brian [MSFT]" wrote:

> We've been notified about additional steps that cause this bug - if you
> block an empty group you could end up in this state as well.
>
> To recap, you can end up locked out of WLMessenger Beta if you do the
> following:
>
> a) Put a group on the block list
> b) Leave the group
> c) Sign-out
> d) Sign-in will fail
>
> OR
>
> a) Blocking an empty group.
>
> We're working on fixing this for users that are already in this state.
>
> Thanks,
> Brian
> Windows Live Contacts Platform Team
>
>
> "Brian [MSFT]" <> wrote in message
> news:#...
> > Hi -
> >
> > We're getting quite a few reports of users not being able to sign into
> > Messenger due to this error. We're tracking the bug and it will be fixed
> > in the final release. We're also working on how to fix it for current
> > users who have gotten into this state.
> >
> > In the meanwhile, to prevent this from happening, do not block, then leave
> > a Group.
> >
> > Thanks for your patience with this.
> >
> > Brian
> > Windows Live Contacts Platform Team

>
>

 
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M!ss RoRo
Guest
Posts: n/a

 
      11-05-2008
unfortunatly it did happened to me .. but i wonder .. what for now ? i mean
whats the next step .. shall i re-install the wlm 2009 beta .. or shall i
install another version of the wlm ??!! and will that work ?
it's just frustrating ..sence, i dialy use the wlm ? ='(
please inform me about d@ as soon as possible
-----------------------------------------
"Brian [MSFT]" wrote:

> Hi -
>
> We're getting quite a few reports of users not being able to sign into
> Messenger due to this error. We're tracking the bug and it will be fixed in
> the final release. We're also working on how to fix it for current users who
> have gotten into this state.
>
> In the meanwhile, to prevent this from happening, do not block, then leave a
> Group.
>
> Thanks for your patience with this.
>
> Brian
> Windows Live Contacts Platform Team
>
>

 
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Nick H. [MSFT]
Guest
Posts: n/a

 
      11-08-2008
unfortunately you only have two options:
1. uninstall and install a previous version of Messenger (8.5).
2. Use http://webmessenger.msn.com/

Sorry for the inconvenience but we will have this fixed in the final release
of Messenger!
Cheers.
Nick H.
Windows Live Test Team.

"M!ss RoRo" <M!ss > wrote in message
news:801B3F5F-5032-40E8-B8A2-...
> unfortunatly it did happened to me .. but i wonder .. what for now ? i
> mean
> whats the next step .. shall i re-install the wlm 2009 beta .. or shall i
> install another version of the wlm ??!! and will that work ?
> it's just frustrating ..sence, i dialy use the wlm ? ='(
> please inform me about d@ as soon as possible
> -----------------------------------------
> "Brian [MSFT]" wrote:
>
>> Hi -
>>
>> We're getting quite a few reports of users not being able to sign into
>> Messenger due to this error. We're tracking the bug and it will be fixed
>> in
>> the final release. We're also working on how to fix it for current users
>> who
>> have gotten into this state.
>>
>> In the meanwhile, to prevent this from happening, do not block, then
>> leave a
>> Group.
>>
>> Thanks for your patience with this.
>>
>> Brian
>> Windows Live Contacts Platform Team
>>
>>

 
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M!ss RoRo
Guest
Posts: n/a

 
      11-08-2008
well , i've get back to wlm 8.5
but i regret that i can't use a anmated image such as GIF =@
like i used to do in wlm 2009 .. which that was one of the things that makes
me liked it .. but i guess this may take too long until i get back to it ...
well , thx guys we appriciate your efforts =)
can't wait to hear about the final release of wlm 2009 =D

"Nick H. [MSFT]" wrote:

> unfortunately you only have two options:
> 1. uninstall and install a previous version of Messenger (8.5).
> 2. Use http://webmessenger.msn.com/
>
> Sorry for the inconvenience but we will have this fixed in the final release
> of Messenger!
> Cheers.
> Nick H.
> Windows Live Test Team.
>
> "M!ss RoRo" <M!ss > wrote in message
> news:801B3F5F-5032-40E8-B8A2-...
> > unfortunatly it did happened to me .. but i wonder .. what for now ? i
> > mean
> > whats the next step .. shall i re-install the wlm 2009 beta .. or shall i
> > install another version of the wlm ??!! and will that work ?
> > it's just frustrating ..sence, i dialy use the wlm ? ='(
> > please inform me about d@ as soon as possible
> > -----------------------------------------
> > "Brian [MSFT]" wrote:
> >
> >> Hi -
> >>
> >> We're getting quite a few reports of users not being able to sign into
> >> Messenger due to this error. We're tracking the bug and it will be fixed
> >> in
> >> the final release. We're also working on how to fix it for current users
> >> who
> >> have gotten into this state.
> >>
> >> In the meanwhile, to prevent this from happening, do not block, then
> >> leave a
> >> Group.
> >>
> >> Thanks for your patience with this.
> >>
> >> Brian
> >> Windows Live Contacts Platform Team
> >>
> >>

>

 
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yllusion
Guest
Posts: n/a

 
      11-13-2008
Ok, I think the question now is: when are we going to see the final release?
Do you guys have this issue solved already? Did you find the bottom of the
problem and the solution of it? What is going on right now?

It's terrible to see that the official "inside windows live messenger" blog
doesn't give us any updated information. That is so annoying.
 
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Jessica Pental
Guest
Posts: n/a

 
      12-01-2008
What if you blocked a group before this happened? and now you want to unblock it how can you do that if it wont let you sign in atall??
 
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yllusion
Guest
Posts: n/a

 
      12-01-2008
Well, I think we all know that's the issue. Once we block a group and leave
it, we can't sign in again, so we can't do anything. That's why I suggested
somewhere else that all things regarding our accounts should be accessible
through our Live account page, let's say, our Space. There should be a place,
a web page, where we could manage our e-mails, our messenger settings,
*everything*, so we would not depend upon a software working or not. If that
thing existed, we could unblock that group blocked before.

"Jessica Pental" wrote:

> What if you blocked a group before this happened? and now you want to unblock it how can you do that if it wont let you sign in atall??
>

 
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Tom5
Guest
Posts: n/a

 
      12-02-2008
Is there any way you can individually fix accounts.

I need mine for business use and I thought that by downloading the new
messenger I would never have problems as it is upto date.

Is there anything you can do or not?

I was reading the idea that we can manage everything to do with our own
accounts. This seems like a good idea... I would even volunteer to work for
microsoft fixing accounts if you told me how. It is really frustrating when
nothing works.

Regards

Tom
 
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