Hi all,
After weeks of emailing with the WLM helpdesk and now the Microsoft Global
Escalations Team, I'm trying my luck here as well. I am running a HP Pavilion
TX1150EA laptop with a build in webcam. It's running on Windows Vista Home
Premium 32bit. I did buy this laptop in the beginning of August 2007 and
after initial installation it worked perfectly. Running on an older version
of WLM 8.0 (build 8.0.0787.00) without any problems. Then a couple of weeks
later build 8.1.0178.00 appeared. So, I upgraded to that version. And that is
when all my problems began.
In short, as soon as you try to start sending the webcam WLM stops working.
At first I thought, maybe my webcam drivers so I've upgraded them and the
firmware to the newest version. But no luck. Tried reinstalling WLM, no luck.
Got frustrated and downgraded to build 8.0.0787.00 again and voila, problem
solved. At least for a few weeks. Because guess what? They decided to "force"
build 8.1.0178.00 on everybody. And I was back where I started again. Try to
use the webcam within WLM and it stops working. REALLY ANNOYING!
I have seen multiple messages from people on the web who are experiencing
the same problem. And they are using all different hardware and software. So
please don't post a reply with "upgrade your drivers". Because I am convinced
that the problem lies within WLM and not with our hardware and software!
Is there anybody who have an idea to solve this problem? Or let someone
please tell me the WLM team is working on a solution that will be available
soon!
Kind regards,
Remko Schooneveld
P.s. applications like skype, yahoo messenger and other applications that
make use of the webcam feature are not experiencing any problems at all... go
figure...
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