messenger won't run on Vista

Been trying for months, nothing working, please, please any advice?
Messenger says, windows live communication platform caused a problem is
shutting down. In layman's terms, please can someone help me? Thank you
very much.

Greetings,

As a starting point, press the Windows key and R to bring up the Run box, then paste the
following:
%userprofile%\appdata\local\Microsoft
then click OK.

Then, delete the "Windows Live Contacts" folder. Then try again.

Assuming that didn't work, if you're using Windowblinds, you'll need to uninstall that (or at
least set it to not
use Wlcomm or Messenger) or simply use the built-in standard Windows themes.

Next, if you're running any sort of anti-virus or internet security software, you should
uninstall it (at least temporarily, to determine if it's part of the problem, you can
reinstall it afterwards).

Finally, part of Nvidia's optional Forceware software (the "Network Access Manager") has been
known to cause problems, you can just uninstall it as well (and use the Windows firewall or
another freeware product if you need one).

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2010 Jonathan Kay - If redistributing, you must include this signature or citation
--


"JL" <> wrote in message
news:46CE448F-1637-4816-9B2A-...
> Been trying for months, nothing working, please, please any advice?
> Messenger says, windows live communication platform caused a problem is
> shutting down. In layman's terms, please can someone help me? Thank you
> very much.