Messengers shows that I have mails in my inbox but I don't

Yesterday I had 3 new emails in my hotmail inbox and this was shown in the
messenger correctly. But for some reason after readin these 3 emails
messenger still shows in the gui that there are (3) emails in my inbox. This
started yesterday evening (Friday - GMT+1). Is this a known issue? How can I
fix this.

That has been happening to me for about a month now. I read my e-mail and
when im done and close the window it still shows i have e-mail.

"Gabriel Lozano-Moran" wrote:

> Yesterday I had 3 new emails in my hotmail inbox and this was shown in the
> messenger correctly. But for some reason after readin these 3 emails
> messenger still shows in the gui that there are (3) emails in my inbox. This
> started yesterday evening (Friday - GMT+1). Is this a known issue? How can I
> fix this.

Greetings,

This feature is all done server side and even since Messenger's inception (which was as a
Hotmail notifier client), it's never been 100 percent reliable.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
--


"Gabriel Lozano-Moran" <> wrote in message
news:829BF01C-40A7-464C-979D-...
> Yesterday I had 3 new emails in my hotmail inbox and this was shown in the
> messenger correctly. But for some reason after readin these 3 emails
> messenger still shows in the gui that there are (3) emails in my inbox. This
> started yesterday evening (Friday - GMT+1). Is this a known issue? How can I
> fix this.

I have noticed that in the mac-client mail in your Junk folder are
reported in the client but not in the Windows version. If this is done
server side, does the mac-client connect to other servers or in some
other way?

// Oscar


Jonathan Kay [MVP] wrote:
> Greetings,
>
> This feature is all done server side and even since Messenger's inception (which was as a
> Hotmail notifier client), it's never been 100 percent reliable.
>

Hi Oscar,

I have no idea on the Mac side how they're doing it. I don't own one so I can't check.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
--


"Oscar" <> wrote in message
news:...
> I have noticed that in the mac-client mail in your Junk folder are reported in the client
> but not in the Windows version. If this is done server side, does the mac-client connect to
> other servers or in some other way?
>
> // Oscar
>
>
> Jonathan Kay [MVP] wrote:
>> Greetings,
>>
>> This feature is all done server side and even since Messenger's inception (which was as a
>> Hotmail notifier client), it's never been 100 percent reliable.
>>

This has recently started happening to me too (since a week or so ago). The
mail count on my messenger doesn't reset to 0 after reading my messages.
Sometimes it will say 0 messages when I actually have new messages. And just
a few minutes ago it said I had 3 new messages, and there was only 1 when I
checked. This happens on any computer I'm on, so it isn't the
computer/messenger. As Jonathan said, it's done on the server side and has
never been 100 percent reliable, but I have never seen it this bad.

Is there currently a known issue with this right now (on Microsoft's side)?
Are many users having the same problems?


"Gabriel Lozano-Moran" wrote:

> Yesterday I had 3 new emails in my hotmail inbox and this was shown in the
> messenger correctly. But for some reason after readin these 3 emails
> messenger still shows in the gui that there are (3) emails in my inbox. This
> started yesterday evening (Friday - GMT+1). Is this a known issue? How can I
> fix this.

This began happening to me about a week ago. When I sign in to Live messenger
it gives the correct email count, but doesn't adjust this as I read emails
and doesn't notify me of new incoming messages (to my hotmail.com account). I
system restored, but to no avail. I uninstalled and reinstalled to no avail.

One evening, seemingly at random, it began working for a few hours, but
sadly this was short-lived. it seems a lot of people are experiencing this
sudden loss of service. There's a long frustrated thread at:

http://forums.microsoft.com/MSDN/Sho...47955&SiteID=1

Anyone know if there's a way to make Microsoft aware of the scale of this
problem? And if there's any prospect of a fix in the foreseeable future? It
is really frustrating!

Thanks for any help.

So did you get a reply to why this is happening? I wrote them about this also
and didn't get a fix it answer so I came here to find that others are having
the same problem. So looks like it's a Microsoft problem. Any suggestions on
how to fix? Thanks, Fran

"Gabriel Lozano-Moran" wrote:

> Yesterday I had 3 new emails in my hotmail inbox and this was shown in the
> messenger correctly. But for some reason after readin these 3 emails
> messenger still shows in the gui that there are (3) emails in my inbox. This
> started yesterday evening (Friday - GMT+1). Is this a known issue? How can I
> fix this.

Hi Fran,

This is all done on the server-side, so there's no magic fix forthcoming that you can do
yourself.

It will probably just fix itself, as it always does.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
--


"Frannie" <> wrote in message
news:0376ECD2-2C15-47EE-9253-...
> So did you get a reply to why this is happening? I wrote them about this also
> and didn't get a fix it answer so I came here to find that others are having
> the same problem. So looks like it's a Microsoft problem. Any suggestions on
> how to fix? Thanks, Fran
>
> "Gabriel Lozano-Moran" wrote:
>
>> Yesterday I had 3 new emails in my hotmail inbox and this was shown in the
>> messenger correctly. But for some reason after readin these 3 emails
>> messenger still shows in the gui that there are (3) emails in my inbox. This
>> started yesterday evening (Friday - GMT+1). Is this a known issue? How can I
>> fix this.