All,
We've found the cause for an issue in Vista where the microphone/speaker
device will not work in Video Call (even though it works in Voice Call and
other applications).
For this particular issue, the work around is as follows:
- Launch the tuning wizard via Tools->Audio and Video Setup
- On Step 1: Speaker Setup, make sure the checkbox "Click here if you are
using headphones" is NOT checked.
We will be adding the fix into a future release.
- Duoc [MSFT] -
----------------------------------------------
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"Frustrated beyond words" wrote:
> Considering these posts have been on the windows site for a week - and I'm
> sure the problems have been around for longer, I am surprised there are no
> solutions posted.
>
> After taking the plunge to purchase Vista with a new PC, I have been most
> disappointed with all the problems:
> -- Microphone issues as above
> -- Spelling check not working
> -- Frequent error messages and inability to get windows help
> -- Explorer dropping the internet connection (this could be hardware of
> course, but in terms of the frustration value of facing these issues with a
> new pc...)
>
> Needless to say I am using my old pc to type this!!!
>
> How do I get a refund for Vista??
>
> NB
>
> "Ed Bailey" wrote:
>
> > I've tried both internal and external (Laptop Mic) with the same results -
> > it has to be messenger - both SightSpeed and Skype work perfectly, and under
> > Vista Premium. I stand by my first message.
> > Take care, try to keep the blood pressure down.
> >
> >
> > "Yves Konigshofer" <> wrote in message
> > news:...
> > > On a Dell D620 with SIGMATEL STAC 92XX C-Major HD Audio running Vista
> > > Ultimate, the only way that I can get a video call to work in Messenger is
> > > to use the internal microphone (headphones are optional). If I plug in a
> > > microphone, I cannot be heard through it and the computer needs to be
> > > rebooted. This is because (and, according to Dell tech support, this is
> > > expected behavior) plugging in a microphone disables the internal one
> > > until the computer is rebooted and merely unplugging a microphone will not
> > > turn the internal one on again (seriously; in this day and age, the D620
> > > cannot detect that a microphone has been unplugged???).
> > >
> > > In any case, for some reason, Messenger cannot use an external microphone
> > > in a video call... Since (non-video) computer to computer calls with an
> > > external microphone work just fine in Messenger, there is definitely a bug
> > > within Messenger. However, it seems that there may be some issues with
> > > Vista audio drivers as well.
> > >
> > > -Yves
> > >
> > > "Ed Bailey" <> wrote in message
> > > news:2AC38D7A-0F11-4F1C-9C03-...
> > >>I have to say, welcome to the group, there are a number of us with the
> > >>same
> > >> problem, I've gotten 4 messages from Microsoft, and it's clear, at least
> > >> to
> > >> me, they have no clue on how to cure the problem. If you do run across a
> > >> fix, please let the rest of us here about it.
> > >> Take care.
> > >>
> > >> "Daniel "Szajd" Said" <> wrote in
> > >> message news:6D6416EB-D16D-4F14-BB93-...
> > >>> Hi,
> > >>>
> > >>> When I do a voice call in Windows Live Messenger, everything works
> > >>> correctly. However, when I make a video call, everything is working,
> > >>> except that the slider for my microphone is disabled (and is on 0), and
> > >>> the Mute button doesn't work either (not that I'd like to mute it -- I'd
> > >>> like it to be NOT mute).
> > >>>
> > >>> What's wrong? Is the video call feature trying to use another recording
> > >>> device than the voice call feature. I disabled all other recording
> > >>> devices in Windows Vista, but this still isn't working.
> > >>>
> > >>> Thanks,
> > >>> --Szajd
> > >>
> > >
> > >
> >
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