Microphone muted using Live Messenger 8.1 and lifecam

I bought a couple lifecam vx-1000s and hooked them up to our computers. One
works fine. The other seems to work fine everywhere but messenger. The
audio/video wizard works fine, but when you start a video call, the
microphone level and mute button are disabled. right-clicking and trying to
select mute does nothing. Ideas?

Mike Florence wrote:
> I bought a couple lifecam vx-1000s and hooked them up to our
> computers. One works fine. The other seems to work fine everywhere
> but messenger. The audio/video wizard works fine, but when you start
> a video call, the microphone level and mute button are disabled.
> right-clicking and trying to select mute does nothing. Ideas?

Try doing this:
1. Start Messenger;
2. Click Tools > Audio and Video Setup;
3. In Step 1 (Speaker Setup) select None and click Next
4. In Step 2 (Microphone Setup) select None and click Next
5. In Step 3 (Webcam Setup) select None and click Finish
6. Repeat this procedure from 1 to 5 selecting the correct speakers,
microphone and webcam.

D@ny

No luck. the microphone volume control in the webcam window is still
disabled.


"D@ny" <_SPAM> wrote in message
news:...
> Mike Florence wrote:
>> I bought a couple lifecam vx-1000s and hooked them up to our
>> computers. One works fine. The other seems to work fine everywhere
>> but messenger. The audio/video wizard works fine, but when you start
>> a video call, the microphone level and mute button are disabled.
>> right-clicking and trying to select mute does nothing. Ideas?
>
> Try doing this:
> 1. Start Messenger;
> 2. Click Tools > Audio and Video Setup;
> 3. In Step 1 (Speaker Setup) select None and click Next
> 4. In Step 2 (Microphone Setup) select None and click Next
> 5. In Step 3 (Webcam Setup) select None and click Finish
> 6. Repeat this procedure from 1 to 5 selecting the correct speakers,
> microphone and webcam.
>
> D@ny
>
>
>

Mike Florence wrote:
> No luck. the microphone volume control in the webcam window is still
> disabled.
>
See this:
http://groups.google.com/group/micro...0e0baa7189c5e/

D@ny

I'm having the same problem using Windows Live Messenger (WLM) with my new
Logitech QCP5000 (with Vista X64 software/drivers). I can perform the
audio/video setup in WLM but when I actually connect (video conversation),
the only thing that works is the video which is good. When I try to adjust
the slide bars (mic & speaker), WLM will not allow me. It's like they are set
to the very bottom (near mute) but you don't see the mute icon. If I use
audio only during the connection, I have no problems. I'm running WLM under
Vista x64 on clean install. Vista x64 installed WLM when I loaded the OS on a
new drive. Didn't get any errors with the OS or WLM. If I
uninstalled/reinstalled the same driver--the problem would go away until the
next time I powered up my computer.

"Mike Florence" wrote:

> No luck. the microphone volume control in the webcam window is still
> disabled.
>
>

Still no joy. I tried plugging in a labtec USB mic but it made no
difference. Any other ideas?


"D@ny" <_SPAM> wrote in message
news:...
> Mike Florence wrote:
>> No luck. the microphone volume control in the webcam window is still
>> disabled.
>>
> See this:
> http://groups.google.com/group/micro...0e0baa7189c5e/
>
> D@ny
>

"GlennR" wrote:

> I'm having the same problem using Windows Live Messenger (WLM) with my new
> Logitech QCP5000 (with Vista X64 software/drivers). I can perform the
> audio/video setup in WLM but when I actually connect (video conversation),
> the only thing that works is the video which is good. When I try to adjust
> the slide bars (mic & speaker), WLM will not allow me. It's like they are set
> to the very bottom (near mute) but you don't see the mute icon. If I use
> audio only during the connection, I have no problems. I'm running WLM under
> Vista x64 on clean install. Vista x64 installed WLM when I loaded the OS on a
> new drive. Didn't get any errors with the OS or WLM. If I
> uninstalled/reinstalled the same driver--the problem would go away until the
> next time I powered up my computer.
>
> "Mike Florence" wrote:
>
> > No luck. the microphone volume control in the webcam window is still
> > disabled.
> >

Well, I might as well join the club. I have the exact same issue. Brand new
Hp running Vista Ultimate (32). Same set up on my work computer and I have no
problem.
The home unit came pre installed with the symantic norton suite, I tried
disabling EVERYTHING no luck. I have reinstalled messenger and gone back to
8.0.
I have tried updating the sound card driver thinking it might have a conflict.
The last resort is to try HP service, been there done that and I am really
not looking forword to waiting 1 hour to speak to India and being told that i
need to reinstall my operating software.

There must be somthing simular in the set up in all of our boxes. Maybe we
should see what componates everyone is running. I have 3 boxes running Vista
and they seem fine with te web cam.

Another idea is to try another video mail softwre and see if that works,
does Gmail offer that?

> >
>

Glenn,

I just reread your post, if you reinstall which drive ( the webcam) it
works? Or is that when you reinstalled on the other drive? Ifthatis the
issue it must be a driver conflict. What sound card are you using?

"GlennR" wrote:

> I'm having the same problem using Windows Live Messenger (WLM) with my new
> Logitech QCP5000 (with Vista X64 software/drivers). I can perform the
> audio/video setup in WLM but when I actually connect (video conversation),
> the only thing that works is the video which is good. When I try to adjust
> the slide bars (mic & speaker), WLM will not allow me. It's like they are set
> to the very bottom (near mute) but you don't see the mute icon. If I use
> audio only during the connection, I have no problems. I'm running WLM under
> Vista x64 on clean install. Vista x64 installed WLM when I loaded the OS on a
> new drive. Didn't get any errors with the OS or WLM. If I
> uninstalled/reinstalled the same driver--the problem would go away until the
> next time I powered up my computer.
>
> "Mike Florence" wrote:
>
> > No luck. the microphone volume control in the webcam window is still
> > disabled.
> >
> >
>

Well I went "borrowed" a different web cam from work and it works fine.
Looks like my issue was incompatibility between the MS Lifecam VX-1000 and
Live MSGR




"colorberger" <> wrote in message
news:24CA340C-FB26-42FB-AF29-...
> Glenn,
>
> I just reread your post, if you reinstall which drive ( the webcam) it
> works? Or is that when you reinstalled on the other drive? Ifthatis the
> issue it must be a driver conflict. What sound card are you using?
>
> "GlennR" wrote:
>
>> I'm having the same problem using Windows Live Messenger (WLM) with my
>> new
>> Logitech QCP5000 (with Vista X64 software/drivers). I can perform the
>> audio/video setup in WLM but when I actually connect (video
>> conversation),
>> the only thing that works is the video which is good. When I try to
>> adjust
>> the slide bars (mic & speaker), WLM will not allow me. It's like they are
>> set
>> to the very bottom (near mute) but you don't see the mute icon. If I use
>> audio only during the connection, I have no problems. I'm running WLM
>> under
>> Vista x64 on clean install. Vista x64 installed WLM when I loaded the OS
>> on a
>> new drive. Didn't get any errors with the OS or WLM. If I
>> uninstalled/reinstalled the same driver--the problem would go away until
>> the
>> next time I powered up my computer.
>>
>> "Mike Florence" wrote:
>>
>> > No luck. the microphone volume control in the webcam window is still
>> > disabled.
>> >
>> >
>>

Mike,

Are you saying that all you did was use a diffrent web cam and it now works?
If so what brand and does it have the integrated Mic?


Thanks
Eric

"Mike Florence" wrote:

> Well I went "borrowed" a different web cam from work and it works fine.
> Looks like my issue was incompatibility between the MS Lifecam VX-1000 and
> Live MSGR
>
>
>
>
> "colorberger" <> wrote in message
> news:24CA340C-FB26-42FB-AF29-...
> > Glenn,
> >
> > I just reread your post, if you reinstall which drive ( the webcam) it
> > works? Or is that when you reinstalled on the other drive? Ifthatis the
> > issue it must be a driver conflict. What sound card are you using?
> >
> > "GlennR" wrote:
> >
> >> I'm having the same problem using Windows Live Messenger (WLM) with my
> >> new
> >> Logitech QCP5000 (with Vista X64 software/drivers). I can perform the
> >> audio/video setup in WLM but when I actually connect (video
> >> conversation),
> >> the only thing that works is the video which is good. When I try to
> >> adjust
> >> the slide bars (mic & speaker), WLM will not allow me. It's like they are
> >> set
> >> to the very bottom (near mute) but you don't see the mute icon. If I use
> >> audio only during the connection, I have no problems. I'm running WLM
> >> under
> >> Vista x64 on clean install. Vista x64 installed WLM when I loaded the OS
> >> on a
> >> new drive. Didn't get any errors with the OS or WLM. If I
> >> uninstalled/reinstalled the same driver--the problem would go away until
> >> the
> >> next time I powered up my computer.
> >>
> >> "Mike Florence" wrote:
> >>
> >> > No luck. the microphone volume control in the webcam window is still
> >> > disabled.
> >> >
> >> >
> >>
>
>
>