Microsoft 08/07/2008 Windows XP Update

Hey,

Im running Windows XP Professional with SP2, and i have all updates
installed on my computer.

Today microsoft, released two new updates wich are,

KB951748

KB890830

I installed both updates and i was prompted to restart my system, after the
restart i lost all my internet access, i couldnt access the internet using
any of my browsers (Internet Explorer 7 and Firefox).

After restarting my router, reconfiguring all my connection over again,
reseting both browsers default settings, i tried to run the ping command, and
i was able to ping all websites, google.com - microsoft.com just to name a
few.

I was forced to run system restore to get everything running properly. I can
confirm that after restoring my system to the time before the update i can
access the internet again.

Im writting this to alert you guys, and to know if this is a know issue and
if it has a way to work around apart from the one i did?

Thanks for the help in advance.

Hi

I had the same problem with today's "critical" updates but discovered that
by turning Zone alarm Firewall off (free version) rather than do a system
restore I got access back to both internet and my mail via Outlook. I too am
on XP Pro but SP3.
My question: Microsoft recommend setting updates to automatic.
My answer is to turn these off and only install after creating a restore
point.
This is the second time in three weeks that I feel like an MS guinea pig.

Any comments Microsoft?

regards
Tony (alias Macc_Eye)
PS Don't Panic

Anyone from Microsoft care to comment
"Sota" wrote:

> Hey,
>
> Im running Windows XP Professional with SP2, and i have all updates
> installed on my computer.
>
> Today microsoft, released two new updates wich are,
>
> KB951748
>
> KB890830
>
> I installed both updates and i was prompted to restart my system, after the
> restart i lost all my internet access, i couldnt access the internet using
> any of my browsers (Internet Explorer 7 and Firefox).
>
> After restarting my router, reconfiguring all my connection over again,
> reseting both browsers default settings, i tried to run the ping command, and
> i was able to ping all websites, google.com - microsoft.com just to name a
> few.
>
> I was forced to run system restore to get everything running properly. I can
> confirm that after restoring my system to the time before the update i can
> access the internet again.
>
> Im writting this to alert you guys, and to know if this is a know issue and
> if it has a way to work around apart from the one i did?
>
> Thanks for the help in advance.

Hey there,

I am using Zone Alarm Firewall indeed, im using the Pro version. I hope we
can get a word of Microsoft about this issue, at least remove the KB951748
update before more people get the same very problem.

"Macc_eye" wrote:

>
> Hi
>
> I had the same problem with today's "critical" updates but discovered that
> by turning Zone alarm Firewall off (free version) rather than do a system
> restore I got access back to both internet and my mail via Outlook. I too am
> on XP Pro but SP3.
> My question: Microsoft recommend setting updates to automatic.
> My answer is to turn these off and only install after creating a restore
> point.
> This is the second time in three weeks that I feel like an MS guinea pig.
>
> Any comments Microsoft?
>
> regards
> Tony (alias Macc_Eye)
> PS Don't Panic
>
> Anyone from Microsoft care to comment
> "Sota" wrote:
>
> > Hey,
> >
> > Im running Windows XP Professional with SP2, and i have all updates
> > installed on my computer.
> >
> > Today microsoft, released two new updates wich are,
> >
> > KB951748
> >
> > KB890830
> >
> > I installed both updates and i was prompted to restart my system, after the
> > restart i lost all my internet access, i couldnt access the internet using
> > any of my browsers (Internet Explorer 7 and Firefox).
> >
> > After restarting my router, reconfiguring all my connection over again,
> > reseting both browsers default settings, i tried to run the ping command, and
> > i was able to ping all websites, google.com - microsoft.com just to name a
> > few.
> >
> > I was forced to run system restore to get everything running properly. I can
> > confirm that after restoring my system to the time before the update i can
> > access the internet again.
> >
> > Im writting this to alert you guys, and to know if this is a know issue and
> > if it has a way to work around apart from the one i did?
> >
> > Thanks for the help in advance.

See related threads here:
http://forum.zonelabs.org/zonelabs/board?board.id=cfg
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Sota wrote:
> Hey there,
>
> I am using Zone Alarm Firewall indeed, im using the Pro version. I hope we
> can get a word of Microsoft about this issue, at least remove the KB951748
> update before more people get the same very problem.
>
> "Macc_eye" wrote:
>
>>
>> Hi
>>
>> I had the same problem with today's "critical" updates but discovered
>> that
>> by turning Zone alarm Firewall off (free version) rather than do a
>> system
>> restore I got access back to both internet and my mail via Outlook. I too
>> am on XP Pro but SP3.
>> My question: Microsoft recommend setting updates to automatic.
>> My answer is to turn these off and only install after creating a restore
>> point.
>> This is the second time in three weeks that I feel like an MS guinea pig.
>>
>> Any comments Microsoft?
>>
>> regards
>> Tony (alias Macc_Eye)
>> PS Don't Panic
>>
>> Anyone from Microsoft care to comment
>> "Sota" wrote:
>>
>>> Hey,
>>>
>>> Im running Windows XP Professional with SP2, and i have all updates
>>> installed on my computer.
>>>
>>> Today microsoft, released two new updates wich are,
>>>
>>> KB951748
>>>
>>> KB890830
>>>
>>> I installed both updates and i was prompted to restart my system, after
>>> the restart i lost all my internet access, i couldnt access the internet
>>> using any of my browsers (Internet Explorer 7 and Firefox).
>>>
>>> After restarting my router, reconfiguring all my connection over again,
>>> reseting both browsers default settings, i tried to run the ping
>>> command,
>>> and i was able to ping all websites, google.com - microsoft.com just to
>>> name a few.
>>>
>>> I was forced to run system restore to get everything running properly. I
>>> can confirm that after restoring my system to the time before the update
>>> i can access the internet again.
>>>
>>> Im writting this to alert you guys, and to know if this is a know issue
>>> and if it has a way to work around apart from the one i did?
>>>
>>> Thanks for the help in advance.

Thread has been deleted.

"PA Bear [MS MVP]" <> wrote in message
news:%...
> See related threads here:
> http://forum.zonelabs.org/zonelabs/board?board.id=cfg
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
> Sota wrote:
>> Hey there,
>>
>> I am using Zone Alarm Firewall indeed, im using the Pro version. I hope
>> we
>> can get a word of Microsoft about this issue, at least remove the
>> KB951748
>> update before more people get the same very problem.
>>
>> "Macc_eye" wrote:
>>
>>>
>>> Hi
>>>
>>> I had the same problem with today's "critical" updates but discovered
>>> that
>>> by turning Zone alarm Firewall off (free version) rather than do a
>>> system
>>> restore I got access back to both internet and my mail via Outlook. I
>>> too
>>> am on XP Pro but SP3.
>>> My question: Microsoft recommend setting updates to automatic.
>>> My answer is to turn these off and only install after creating a restore
>>> point.
>>> This is the second time in three weeks that I feel like an MS guinea
>>> pig.
>>>
>>> Any comments Microsoft?
>>>
>>> regards
>>> Tony (alias Macc_Eye)
>>> PS Don't Panic
>>>
>>> Anyone from Microsoft care to comment
>>> "Sota" wrote:
>>>
>>>> Hey,
>>>>
>>>> Im running Windows XP Professional with SP2, and i have all updates
>>>> installed on my computer.
>>>>
>>>> Today microsoft, released two new updates wich are,
>>>>
>>>> KB951748
>>>>
>>>> KB890830
>>>>
>>>> I installed both updates and i was prompted to restart my system, after
>>>> the restart i lost all my internet access, i couldnt access the
>>>> internet
>>>> using any of my browsers (Internet Explorer 7 and Firefox).
>>>>
>>>> After restarting my router, reconfiguring all my connection over again,
>>>> reseting both browsers default settings, i tried to run the ping
>>>> command,
>>>> and i was able to ping all websites, google.com - microsoft.com just to
>>>> name a few.
>>>>
>>>> I was forced to run system restore to get everything running properly.
>>>> I
>>>> can confirm that after restoring my system to the time before the
>>>> update
>>>> i can access the internet again.
>>>>
>>>> Im writting this to alert you guys, and to know if this is a know issue
>>>> and if it has a way to work around apart from the one i did?
>>>>
>>>> Thanks for the help in advance.
>

It's not a thread, it's a URL for a forum.

Jerry wrote:
> Thread has been deleted.
>
> "PA Bear [MS MVP]" <> wrote in message
> news:%...
>> See related threads here:
>> http://forum.zonelabs.org/zonelabs/board?board.id=cfg
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/
>>
>> Sota wrote:
>>> Hey there,
>>>
>>> I am using Zone Alarm Firewall indeed, im using the Pro version. I hope
>>> we
>>> can get a word of Microsoft about this issue, at least remove the
>>> KB951748
>>> update before more people get the same very problem.
>>>
>>> "Macc_eye" wrote:
>>>
>>>>
>>>> Hi
>>>>
>>>> I had the same problem with today's "critical" updates but discovered
>>>> that
>>>> by turning Zone alarm Firewall off (free version) rather than do a
>>>> system
>>>> restore I got access back to both internet and my mail via Outlook. I
>>>> too
>>>> am on XP Pro but SP3.
>>>> My question: Microsoft recommend setting updates to automatic.
>>>> My answer is to turn these off and only install after creating a
>>>> restore
>>>> point.
>>>> This is the second time in three weeks that I feel like an MS guinea
>>>> pig.
>>>>
>>>> Any comments Microsoft?
>>>>
>>>> regards
>>>> Tony (alias Macc_Eye)
>>>> PS Don't Panic
>>>>
>>>> Anyone from Microsoft care to comment
>>>> "Sota" wrote:
>>>>
>>>>> Hey,
>>>>>
>>>>> Im running Windows XP Professional with SP2, and i have all updates
>>>>> installed on my computer.
>>>>>
>>>>> Today microsoft, released two new updates wich are,
>>>>>
>>>>> KB951748
>>>>>
>>>>> KB890830
>>>>>
>>>>> I installed both updates and i was prompted to restart my system,
>>>>> after
>>>>> the restart i lost all my internet access, i couldnt access the
>>>>> internet
>>>>> using any of my browsers (Internet Explorer 7 and Firefox).
>>>>>
>>>>> After restarting my router, reconfiguring all my connection over
>>>>> again,
>>>>> reseting both browsers default settings, i tried to run the ping
>>>>> command,
>>>>> and i was able to ping all websites, google.com - microsoft.com just
>>>>> to
>>>>> name a few.
>>>>>
>>>>> I was forced to run system restore to get everything running properly.
>>>>> I
>>>>> can confirm that after restoring my system to the time before the
>>>>> update
>>>>> i can access the internet again.
>>>>>
>>>>> Im writting this to alert you guys, and to know if this is a know
>>>>> issue
>>>>> and if it has a way to work around apart from the one i did?
>>>>>
>>>>> Thanks for the help in advance.

Is there any way to delete these "updates." The Zone Alarm Pro fix worked
for me. Is it permitted to re-engage ZA?


"Sota" wrote:

> Hey,
>
> Im running Windows XP Professional with SP2, and i have all updates
> installed on my computer.
>
> Today microsoft, released two new updates wich are,
>
> KB951748
>
> KB890830
>
> I installed both updates and i was prompted to restart my system, after the
> restart i lost all my internet access, i couldnt access the internet using
> any of my browsers (Internet Explorer 7 and Firefox).
>
> After restarting my router, reconfiguring all my connection over again,
> reseting both browsers default settings, i tried to run the ping command, and
> i was able to ping all websites, google.com - microsoft.com just to name a
> few.
>
> I was forced to run system restore to get everything running properly. I can
> confirm that after restoring my system to the time before the update i can
> access the internet again.
>
> Im writting this to alert you guys, and to know if this is a know issue and
> if it has a way to work around apart from the one i did?
>
> Thanks for the help in advance.

Robert P

I updated 3 files today, July 9, on Windows Update.

After updating & rebooting, I could no longer connect to the Internet, even
though the Control Panel's Network Connections said I was connected.

I removed one of the 3 downloaded files (KB951748) using the Control Panel's
"Add or Remove Programs" (Check the "Show Updates" box), rebooted and was
able to get back online.

I'm using XP Pro on a "white box" computer, with an AMD CPU.
ISP: Comcast with a cable modem
Browser: MS IE 7
I'm running ZoneAlarm (it wasn't an issue in the connection problem)

See related conversations in this forum:
http://forum.zonelabs.org/zonelabs/board?board.id=cfg

Keep an eye on this thread:
http://forum.zonelabs.org/zonelabs/b...ssage.id=52785

Although the fix here should work:
http://forum.zonelabs.org/zonelabs/b...ssage.id=52727

I strongly disagree with this advice:
http://download.zonealarm.com/bin/fr...cessIssue.html

Perhaps a better firewall is what's needed?
http://www.matousec.com/projects/fir...ge/results.php

--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Robert P wrote:
> Robert P
>
> I updated 3 files today, July 9, on Windows Update.
>
> After updating & rebooting, I could no longer connect to the Internet,
> even
> though the Control Panel's Network Connections said I was connected.
>
> I removed one of the 3 downloaded files (KB951748) using the Control
> Panel's
> "Add or Remove Programs" (Check the "Show Updates" box), rebooted and was
> able to get back online.
>
> I'm using XP Pro on a "white box" computer, with an AMD CPU.
> ISP: Comcast with a cable modem
> Browser: MS IE 7
> I'm running ZoneAlarm (it wasn't an issue in the connection problem)

I was unaware of ZA problems with KB951748.
I uninstalled KB951748 (by chance, it wasn't by design, it was the 1st new
file I saw on my list) WITHOUT tweaking ZA, before or after, and it worked.
Thanks for the info.