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Microsoft Help and Support has stopped working

 
 
leftcoastfunk
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      04-06-2007
I cannot access the built-in Microsoft Help and Support in my 32-bit Vista
install. Every time, without fail, I get this error:

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Microsoft Help and Support has stopped working

A problem caused the program to stop working correctly. Windows will close
the program and notify you if a solution is available.
--------

Check for solutions online did not reveal any solution. Have not found any
solution in knowledge base or discussion groups. Not a huge deal because I
rarely need to access help files, but i'd still like to fix it.

BTW - error eport sent looks like this:

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Product
Microsoft® Help and Support

Problem
Stopped working

Date
4/6/2007 02:33 AM

Status
Report Sent

Problem signature
Problem Event Name: BEX
Application Name: helppane.exe
Application Version: 6.0.6000.16386
Application Timestamp: 4549b63f
Fault Module Name: StackHash_8d13
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 00530061
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 8d13
Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
Additional Information 3: 8d13
Additional Information 4: cdca9b1d21d12b77d84f02df48e34311

Extra information about the problem
Bucket ID: 20757148
--------

Any ideas?
 
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