Microsoft Malicious Software Removal Tool

I have attempted to run this software, but each time i do so, it cause my
entire system to freeze. I have tried running it from the website as well as
downloading it and then running it. Both cause my system to freeze,
requiring a hard boot.

Can anyone explain why this may be happening?

i have a Dell Dimension XPS Gen 4.

thank you

Restart in safe mode and try running it again.
--
David Davis, MCSE, CCNA, Security +
Network Engineer


"TheFarSeer" wrote:

> I have attempted to run this software, but each time i do so, it cause my
> entire system to freeze. I have tried running it from the website as well as
> downloading it and then running it. Both cause my system to freeze,
> requiring a hard boot.
>
> Can anyone explain why this may be happening?
>
> i have a Dell Dimension XPS Gen 4.
>
> thank you