Lucy
This issue arose from you using some sort of Registry Cleaning Tool
See the following
http://support.microsoft.com/kb/958052
If the above resolution in the MS KB fails then do the following
1st Rename Office subkeys
Note: Removing the following registry keys may reset customized user
settings for your Microsoft Office programs.
1. Close all the applications.
2. Click on Start->Run, type in REGEDIT and click on OK.
3. Locate and select the following registry subkeys:
HKEY_CURRENT_USER\Software\Microsoft\Office\11.0
HKEY_LOCAL_MACHINE\Software\Microsoft\Office\11.0
4. Right click on 11.0 and rename them to Old11.
5. Close the Registry Editor.
2nd. Detect and Repair Office 2003
1. On the Windows taskbar, click Start, point to and click Control Panel.
2. Double-click Add/Remove Programs.
3. Click Change/Remove Programs on the left pane.
4. Highlight Microsoft Office Professional Edition 2003 on the right pane
and click Change.
5. Insert the correct version of CD when it requires.
6. Select “Reinstall and Repair” and click Next.
7. Select “Detect and Repair errors in my Office installation”.
8. Click Install and wait the process to end.
3rd. Install the Updates
--
Peter
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"Lucy" <> wrote in message
news:9DEFA89A-5F02-47C0-B58B-...
>I am able to download but not install the following updates - Update for
> Microsoft Office Outlook 2003 Junk Email Filter (KB975958), Office 2003
> Service Pack 3 (SP3), and Update for Office 2003 (KB907417). For each
> failure I receive the same error code - 0x80070643. I have tried to download
> the Genuine Microsoft Tool to validate my Office 2003 Software but it won't
> download. I have tried to use logs to find the specific error but it does
> not work. Can anyone help me? I am no longer able to open Outlook 2003.
> --
> Thank you. Lucy