I see in another post you are using Outlook 2002. There is a Vista
compatibility problem where this version of Outlook won't save the password
for your email accounts. This combined with Norton may be the cause of the
problem.
--
Kerry Brown
Microsoft MVP - Shell/User
http://www.vistahelp.ca
"Stan CounsellS" <> wrote in message
news

73190F0-24ED-4846-8F1E-...
> Thanks, will try
> --
> Stan Counsell
>
>
> "Kerry Brown" wrote:
>
>> Turn off email scanning in Norton. My preference would be to uninstall
>> Norton and install a different AV.
>>
>> --
>> Kerry Brown
>> Microsoft MVP - Shell/User
>> http://www.vistahelp.ca
>>
>>
>> "Stan CounsellS" <> wrote in
>> message
>> news:92361452-F473-410A-85B9-...
>> >I recently bought a nem machine pre-loaded with Vista. I have managed
>> >to
>> > transfer all my files and install all my hardware with the exception of
>> > the
>> > scanner. I Uninstalled Macafee having used Norton AV for the past 7
>> > years.
>> > I started getting an error message saying that a programme was trying
>> > to
>> > access e-mail addresses and at first (until I had Plaxo up and running)
>> > I
>> > allowed limited access. I resolved conflict between MS Security and
>> > Norton
>> > but the error message still popped up. I simply denied access until
>> > the
>> > message appeared with a thick black border and I could no longer use
>> > Outlook.
>> > I have tried repairing and then reinstalling the whole Office
>> > Professional
>> > suite: to no avail. I have found an alternative communicadtions
>> > manager
>> > but
>> > I prefer Outlook.
>> >
>> > Anybody have any suggestions?
>> >
>> > Stan
>> > --
>> > Stan Counsell
>>