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Microsoft return policy for Vista Ultimate?

 
 
CanIreturnVista
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Posts: n/a

 
      11-30-2007
I recently built another computer and purchased Vista Ultimate.

I decided to uninstall Vista and install XP Pro after a few weeks of using
Vista.

Actually I had no choice but to rebuild a raid array and reformat and
install another OS. What had happened was during a power failure and while
Vista was taking a siesta in sleep mode I lost power. Since I had a surge
protector but no battery back up Vista did not shut down correctly and I
believe the MBR became corrupt. Vista never woke up. I could not repair or
recover and every time I turned the computer on I would get a blue screen
within seconds of seeing the Windows loading meter.

Since I have a very busy career, I just wanted to get back to an OS that
worked without having to spend MY time and effort into reseaching and fixing
just to get something that is XP solid. I'm back on XP with the same hardware
and running like a champ.

Is their a 30 day return policy?

I will accept a gift certificate, refund check, or credit.



 
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ray
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Posts: n/a

 
      11-30-2007
On Thu, 29 Nov 2007 17:42:02 -0800, CanIreturnVista wrote:

> I recently built another computer and purchased Vista Ultimate.
>
> I decided to uninstall Vista and install XP Pro after a few weeks of using
> Vista.
>
> Actually I had no choice but to rebuild a raid array and reformat and
> install another OS. What had happened was during a power failure and while
> Vista was taking a siesta in sleep mode I lost power. Since I had a surge
> protector but no battery back up Vista did not shut down correctly and I
> believe the MBR became corrupt. Vista never woke up. I could not repair or
> recover and every time I turned the computer on I would get a blue screen
> within seconds of seeing the Windows loading meter.
>
> Since I have a very busy career, I just wanted to get back to an OS that
> worked without having to spend MY time and effort into reseaching and fixing
> just to get something that is XP solid. I'm back on XP with the same hardware
> and running like a champ.
>
> Is their a 30 day return policy?


No - as you install there is a 'you accept it, you bought it' choice.


>
> I will accept a gift certificate, refund check, or credit.


 
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Andre Da Costa[ActiveWin]
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      11-30-2007
Microsoft North American Retail Product Refund Guidelines:
http://www.microsoft.com/mscorp/prod...und/refund.asp
--
Andre
Blog: http://adacosta.spaces.live.com
My Vista Quickstart Guide:
http://adacosta.spaces.live.com/blog...3DB!9709.entry
"CanIreturnVista" <> wrote in
message news:CB3AC5D0-917D-4EEC-83DA-...
>I recently built another computer and purchased Vista Ultimate.
>
> I decided to uninstall Vista and install XP Pro after a few weeks of using
> Vista.
>
> Actually I had no choice but to rebuild a raid array and reformat and
> install another OS. What had happened was during a power failure and while
> Vista was taking a siesta in sleep mode I lost power. Since I had a surge
> protector but no battery back up Vista did not shut down correctly and I
> believe the MBR became corrupt. Vista never woke up. I could not repair or
> recover and every time I turned the computer on I would get a blue screen
> within seconds of seeing the Windows loading meter.
>
> Since I have a very busy career, I just wanted to get back to an OS that
> worked without having to spend MY time and effort into reseaching and
> fixing
> just to get something that is XP solid. I'm back on XP with the same
> hardware
> and running like a champ.
>
> Is their a 30 day return policy?
>
> I will accept a gift certificate, refund check, or credit.
>
>
>



 
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The poster formerly known as 'The Poster Formerly Known as Nina DiBoy'
Guest
Posts: n/a

 
      11-30-2007
CanIreturnVista wrote:
> I recently built another computer and purchased Vista Ultimate.
>
> I decided to uninstall Vista and install XP Pro after a few weeks of using
> Vista.
>
> Actually I had no choice but to rebuild a raid array and reformat and
> install another OS. What had happened was during a power failure and while
> Vista was taking a siesta in sleep mode I lost power. Since I had a surge
> protector but no battery back up Vista did not shut down correctly and I
> believe the MBR became corrupt. Vista never woke up. I could not repair or
> recover and every time I turned the computer on I would get a blue screen
> within seconds of seeing the Windows loading meter.
>
> Since I have a very busy career, I just wanted to get back to an OS that
> worked without having to spend MY time and effort into reseaching and fixing
> just to get something that is XP solid. I'm back on XP with the same hardware
> and running like a champ.
>
> Is their a 30 day return policy?
>
> I will accept a gift certificate, refund check, or credit.
>
>
>


Quoted from the MS website:

http://www.microsoft.com/mscorp/prod...nd/refund.mspx

Microsoft offers a 45 day refund on all there products.

Along with a up to 7.00 for return shipping. The number to call:

1-888-673-8624

This applies to retail items purchased in North America only. If it is
an OEM item, you need to return it for a refund from the OEM you
purchased it from.


--
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Jupiter Jones [MVP]
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      11-30-2007
look at the link Andre posted.
That policy has been around for years and applies to retail purchased
in North America.
The only change I recall was a few years ago when it changed from 30
days to 45 days.
Other regions may have other programs.

--
Jupiter Jones [MVP]
http://www3.telus.net/dandemar
http://www.dts-l.org


"ray" <> wrote in message
news...
> No - as you install there is a 'you accept it, you bought it'
> choice.


 
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Mick Murphy
Guest
Posts: n/a

 
      11-30-2007
You should have reinstalled it; but as you say, you are too lazy(busy, my
foot)!

"CanIreturnVista" wrote:

> I recently built another computer and purchased Vista Ultimate.
>
> I decided to uninstall Vista and install XP Pro after a few weeks of using
> Vista.
>
> Actually I had no choice but to rebuild a raid array and reformat and
> install another OS. What had happened was during a power failure and while
> Vista was taking a siesta in sleep mode I lost power. Since I had a surge
> protector but no battery back up Vista did not shut down correctly and I
> believe the MBR became corrupt. Vista never woke up. I could not repair or
> recover and every time I turned the computer on I would get a blue screen
> within seconds of seeing the Windows loading meter.
>
> Since I have a very busy career, I just wanted to get back to an OS that
> worked without having to spend MY time and effort into reseaching and fixing
> just to get something that is XP solid. I'm back on XP with the same hardware
> and running like a champ.
>
> Is their a 30 day return policy?
>
> I will accept a gift certificate, refund check, or credit.
>
>
>

 
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kevpan158
Guest
Posts: n/a

 
      11-30-2007

"Mick Murphy" <> wrote in message
news:8FBF30A9-7A3B-48E1-A906-...
> You should have reinstalled it; but as you say, you are too lazy(busy, my
> foot)!
>


Aren't you the one who has a foul mouth? Just FYI


> "CanIreturnVista" wrote:
>
>> I recently built another computer and purchased Vista Ultimate.
>>
>> I decided to uninstall Vista and install XP Pro after a few weeks of
>> using
>> Vista.
>>
>> Actually I had no choice but to rebuild a raid array and reformat and
>> install another OS. What had happened was during a power failure and
>> while
>> Vista was taking a siesta in sleep mode I lost power. Since I had a surge
>> protector but no battery back up Vista did not shut down correctly and I
>> believe the MBR became corrupt. Vista never woke up. I could not repair
>> or
>> recover and every time I turned the computer on I would get a blue screen
>> within seconds of seeing the Windows loading meter.
>>
>> Since I have a very busy career, I just wanted to get back to an OS that
>> worked without having to spend MY time and effort into reseaching and
>> fixing
>> just to get something that is XP solid. I'm back on XP with the same
>> hardware
>> and running like a champ.
>>
>> Is their a 30 day return policy?
>>
>> I will accept a gift certificate, refund check, or credit.
>>
>>
>>



 
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Mick Murphy
Guest
Posts: n/a

 
      11-30-2007
I also have a brain; which you don't have, cockhead!

"kevpan158" wrote:

>
> "Mick Murphy" <> wrote in message
> news:8FBF30A9-7A3B-48E1-A906-...
> > You should have reinstalled it; but as you say, you are too lazy(busy, my
> > foot)!
> >

>
> Aren't you the one who has a foul mouth? Just FYI
>
>
> > "CanIreturnVista" wrote:
> >
> >> I recently built another computer and purchased Vista Ultimate.
> >>
> >> I decided to uninstall Vista and install XP Pro after a few weeks of
> >> using
> >> Vista.
> >>
> >> Actually I had no choice but to rebuild a raid array and reformat and
> >> install another OS. What had happened was during a power failure and
> >> while
> >> Vista was taking a siesta in sleep mode I lost power. Since I had a surge
> >> protector but no battery back up Vista did not shut down correctly and I
> >> believe the MBR became corrupt. Vista never woke up. I could not repair
> >> or
> >> recover and every time I turned the computer on I would get a blue screen
> >> within seconds of seeing the Windows loading meter.
> >>
> >> Since I have a very busy career, I just wanted to get back to an OS that
> >> worked without having to spend MY time and effort into reseaching and
> >> fixing
> >> just to get something that is XP solid. I'm back on XP with the same
> >> hardware
> >> and running like a champ.
> >>
> >> Is their a 30 day return policy?
> >>
> >> I will accept a gift certificate, refund check, or credit.
> >>
> >>
> >>

>
>
>

 
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Bill Yanaire
Guest
Posts: n/a

 
      11-30-2007

"Mick Murphy" <> wrote in message
newsCB23842-E1E0-4BFD-85C3-...
>I also have a brain; which you don't have, cockhead!


That tiny little thing you call a "pecker"? That's your brain?


>
> "kevpan158" wrote:
>
>>
>> "Mick Murphy" <> wrote in message
>> news:8FBF30A9-7A3B-48E1-A906-...
>> > You should have reinstalled it; but as you say, you are too lazy(busy,
>> > my
>> > foot)!
>> >

>>
>> Aren't you the one who has a foul mouth? Just FYI
>>
>>
>> > "CanIreturnVista" wrote:
>> >
>> >> I recently built another computer and purchased Vista Ultimate.
>> >>
>> >> I decided to uninstall Vista and install XP Pro after a few weeks of
>> >> using
>> >> Vista.
>> >>
>> >> Actually I had no choice but to rebuild a raid array and reformat and
>> >> install another OS. What had happened was during a power failure and
>> >> while
>> >> Vista was taking a siesta in sleep mode I lost power. Since I had a
>> >> surge
>> >> protector but no battery back up Vista did not shut down correctly and
>> >> I
>> >> believe the MBR became corrupt. Vista never woke up. I could not
>> >> repair
>> >> or
>> >> recover and every time I turned the computer on I would get a blue
>> >> screen
>> >> within seconds of seeing the Windows loading meter.
>> >>
>> >> Since I have a very busy career, I just wanted to get back to an OS
>> >> that
>> >> worked without having to spend MY time and effort into reseaching and
>> >> fixing
>> >> just to get something that is XP solid. I'm back on XP with the same
>> >> hardware
>> >> and running like a champ.
>> >>
>> >> Is their a 30 day return policy?
>> >>
>> >> I will accept a gift certificate, refund check, or credit.
>> >>
>> >>
>> >>

>>
>>
>>



 
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