I have the same issue - every time I try to use the update site, I get error
number 0x80070002. Searching for an answer is a trying experience for these
reasons:
* the error message was already used in previous iterations of Windows, so
you get the phonebook, even if specifying "Vista" when searching the Internet
* most "fixes" all actually just copy and past the exact same fix from
Microsoft - the old "stop update services, rename the download folder,
restart update services" fix described at
http://support.microsoft.com/?kbid=910336
It's frustrating, to be sure. I bought this computer in December brand new.
I started having the issue sometime in January and have not been able to
solve it despite repeated attempts. I've tried that knowledge base article
above several times to no avail. I've cleared my browser temp items (yes,
all of them). I'm logged in as Administrator.
"Neil Manc" wrote:
> Hi
>
> Every time I try and change the settings in Windows Update to scan for
> updates of other products as well as Windows I get an error message just
> after the screen when it says it is checking if I have the correct version of
> updater software installed. The error number is 0x80070002. Have tried
> various things but still can't get updates for anything other than Windows
> (which seems to work OK).
>
> For info I am running Vista Home Premium which was upgraded from XP Home
> (genuine upgrade obtained from HP). Just downloaded SP 1 for Vista and it
> still doesn't work. I have a genuine copy of Office 2007 installed.
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