Microsoft Update fails in Windows 2000

I have both Vista (64-bits) and Win2000 on my machine. In Vista, Microsoft
Update works faultlessly, but in Win2000 the downloads frequently stops, and
if they succeed, the installations often freeze, requiring a hard reset and
reboot. Consequently only a few of the Win2000 updates ever get installed,
which worries me quite a bit. (I need Win2000 in order to run some older
software and use some older peripherals, that don't work with Vista 64) What
can I do to get Win2000 properly updated?
Trond Ruud,
Norway

Check the WindowsUpdate.log for error codes, Trond.
Start > Run > type in

%windir%\windowsupdate.log
Click OK

Post the last 50 or lines of the log that, hopefully, contain FATAL
error codes.

MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============


Trond Ruud wrote:

> I have both Vista (64-bits) and Win2000 on my machine. In Vista, Microsoft
> Update works faultlessly, but in Win2000 the downloads frequently stops, and
> if they succeed, the installations often freeze, requiring a hard reset and
> reboot. Consequently only a few of the Win2000 updates ever get installed,
> which worries me quite a bit. (I need Win2000 in order to run some older
> software and use some older peripherals, that don't work with Vista 64) What
> can I do to get Win2000 properly updated?
> Trond Ruud,
> Norway
>
>

Hi MowGreen,
By now, I have more or less given up on Windows update, so there were not
many FATALs in the last 50 lines, but I located a FATAL a bit furter up, and
have tried to include the events that preceded (caused?) it:
__________________________________________________ __________________________
__________
2007-07-13 16:18:35:656 1128 754 PT +++++++++++ PT: Synchronizing server
updates +++++++++++
2007-07-13 16:18:35:656 1128 754 PT + ServiceId =
{7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL =
https://www.update.microsoft.com/v6/...ce/client.asmx
2007-07-13 16:18:35:671 1128 754 Misc WARNING: Send failed with hr =
80072f8f.
2007-07-13 16:18:35:671 1128 754 Misc WARNING: SendRequest failed with hr =
80072f8f. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2007-07-13 16:18:35:671 1128 754 PT + Last proxy send request failed with
hr = 0x80072F8F, HTTP status code = 0
2007-07-13 16:18:35:671 1128 754 PT + Caller provided credentials = No
2007-07-13 16:18:35:671 1128 754 PT + Impersonate flags = 0
2007-07-13 16:18:35:671 1128 754 PT + Possible authorization schemes used
=
2007-07-13 16:18:35:671 1128 754 PT WARNING: GetConfig failure, error =
0x80072F8F, soap client error = 5, soap error code = 0, HTTP status code =
200
2007-07-13 16:18:35:671 1128 754 PT WARNING: PTError: 0x80072f8f
2007-07-13 16:18:35:671 1128 754 PT WARNING: GetConfig_WithRecovery failed:
0x80072f8f
2007-07-13 16:18:35:671 1128 754 PT WARNING: RefreshConfig failed:
0x80072f8f
2007-07-13 16:18:35:671 1128 754 PT WARNING: RefreshPTState failed:
0x80072f8f
2007-07-13 16:18:35:671 1128 754 PT WARNING: Sync of Updates: 0x80072f8f
2007-07-13 16:18:35:671 1128 754 PT WARNING: SyncServerUpdatesInternal
failed: 0x80072f8f
2007-07-13 16:18:35:671 1128 754 Agent * WARNING: Failed to synchronize,
error = 0x80072F8F
2007-07-13 16:18:35:687 1128 754 Agent Created new random SusClientId
9bf79fea-2889-4308-9ba0-de7f2868ad8c. Old Id:
ca4856ae-5db7-4ad8-a7ca-28379ba70506.
2007-07-13 16:18:35:687 1128 754 Agent * WARNING: Exit code = 0x80072F8F
2007-07-13 16:18:35:687 1128 754 Agent *********
2007-07-13 16:18:35:687 1128 754 Agent ** END ** Agent: Finding updates
[CallerId = MicrosoftUpdate]
2007-07-13 16:18:35:687 1128 754 Agent *************
2007-07-13 16:18:35:687 1128 754 Agent WARNING: WU client failed Searching
for update with error 0x80072f8f
2007-07-13 16:18:35:734 1616 6f8 COMAPI >>-- RESUMED -- COMAPI: Search
[ClientId = MicrosoftUpdate]
2007-07-13 16:18:35:734 1616 6f8 COMAPI - Updates found = 0
2007-07-13 16:18:35:734 1616 6f8 COMAPI - WARNING: Exit code = 0x00000000,
Result code = 0x80072F8F
2007-07-13 16:18:35:734 1616 6f8 COMAPI ---------
2007-07-13 16:18:35:734 1616 6f8 COMAPI -- END -- COMAPI: Search
[ClientId = MicrosoftUpdate]
2007-07-13 16:18:35:734 1616 6f8 COMAPI -------------
2007-07-13 16:18:35:734 1616 620 COMAPI WARNING: Operation failed due to
earlier error, hr=80072F8F
2007-07-13 16:18:35:734 1616 620 COMAPI FATAL: Unable to complete
asynchronous search. (hr=80072F8F)
2007-07-13 16:18:40:687 1128 754 Report REPORT EVENT:
{63E66459-C9DD-4EFA-8B90-62C4F3608377} 2007-07-13 16:18:35:687+0200 1 148
101 {00000000-0000-0000-0000-000000000000} 0 80072f8f MicrosoftUpdate
Failure Software Synchronization Windows Update Client failed to detect with
error 0x80072f8f.
2007-07-13 16:24:09:843 1864 6b4 Misc =========== Logging initialized
(build: 7.0.6000.374, tz: +0200) ===========
2007-07-13 16:24:09:843 1864 6b4 Misc = Process: C:\Program Files\Internet
Explorer\iexplore.exe
2007-07-13 16:24:09:843 1864 6b4 Misc = Module:
C:\WINNT\system32\wuapi.dll
2007-07-13 16:24:09:843 1864 6b4 COMAPI ----------- COMAPI:
IUpdateServiceManager::AddService -----------
2007-07-13 16:24:09:843 1864 6b4 COMAPI - ServiceId =
{7971f918-a847-4430-9279-4a52d1efe18d}
2007-07-13 16:24:09:843 1864 6b4 COMAPI - AuthorizationCabPath =
C:\WINNT\SoftwareDistribution\AuthCabs\muauth.cab
2007-07-13 16:24:09:843 1128 6a8 Misc Validating signature for
C:\WINNT\SoftwareDistribution\AuthCabs\Downloaded\ 7971f918-a847-4430-9279-4a
52d1efe18d.auth.cab.temp\muauth.cab:
2007-07-13 16:24:09:921 1128 6a8 Misc Microsoft signed: Yes
2007-07-13 16:24:09:937 1128 6a8 DtaStor Update service properties: service
registered with AU is {7971F918-A847-4430-9279-4A52D1EFE18D}
2
__________________________________________________ __________________________
________________________________________

Any clues here?
Regards
Trond Ruud

"MowGreen [MVP]" <> wrote in message
news:...

> Check the WindowsUpdate.log for error codes, Trond.
> Start > Run > type in
>
> %windir%\windowsupdate.log
> Click OK
>
> Post the last 50 or lines of the log that, hopefully, contain FATAL
> error codes.
>
> MowGreen [MVP 2003-2007]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
> Trond Ruud wrote:
>
> > I have both Vista (64-bits) and Win2000 on my machine. In Vista,
Microsoft
> > Update works faultlessly, but in Win2000 the downloads frequently stops,
and
> > if they succeed, the installations often freeze, requiring a hard reset
and
> > reboot. Consequently only a few of the Win2000 updates ever get
installed,
> > which worries me quite a bit. (I need Win2000 in order to run some older
> > software and use some older peripherals, that don't work with Vista 64)
What
> > can I do to get Win2000 properly updated?
> > Trond Ruud,
> > Norway
> >
> >

0x80072F8F = One or more errors were found in the Secure Sockets Layer
(SSL) certificate sent by the server.

It appears that the error is server side, not with the Win 2K box,
Trond. Suggest you opt out of Microsoft Update and go back to Windows
Update. To do so revisit MU and click the Change Settings link in the
left frame. [ MU is not installed here and I'm going by memory, which is
not as good as it use to be <w>] Then uncheck the box for MU in the
right frame.

Then initiate a manual visit to Windows Update and see if any updates
can be installed. If not, then copy&paste the section of the
WindowsUpdate.log for that session into your reply, please.

Is a proxy server being used for the Win 2K box ?

Also, check to see if the latest Windows Update Agent has been installed
by navigating to WINNT\system32 and locating wuaueng.dll
It should be at V. 7.0.6000.374 if the latest version of the WUA is
installed
If it is not, download and save it from here:
http://go.microsoft.com/fwlink/?LinkID=91237

Close the browser and any other open programs
Install WindowsUpdateAgent30-x86.exe

MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============


Trond Ruud wrote:

> Hi MowGreen,
> By now, I have more or less given up on Windows update, so there were not
> many FATALs in the last 50 lines, but I located a FATAL a bit furter up, and
> have tried to include the events that preceded (caused?) it:
> __________________________________________________ __________________________
> __________
> 2007-07-13 16:18:35:656 1128 754 PT +++++++++++ PT: Synchronizing server
> updates +++++++++++
> 2007-07-13 16:18:35:656 1128 754 PT + ServiceId =
> {7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL =
> https://www.update.microsoft.com/v6/...ce/client.asmx
> 2007-07-13 16:18:35:671 1128 754 Misc WARNING: Send failed with hr =
> 80072f8f.
> 2007-07-13 16:18:35:671 1128 754 Misc WARNING: SendRequest failed with hr =
> 80072f8f. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
> used : <>
> 2007-07-13 16:18:35:671 1128 754 PT + Last proxy send request failed with
> hr = 0x80072F8F, HTTP status code = 0
> 2007-07-13 16:18:35:671 1128 754 PT + Caller provided credentials = No
> 2007-07-13 16:18:35:671 1128 754 PT + Impersonate flags = 0
> 2007-07-13 16:18:35:671 1128 754 PT + Possible authorization schemes used
> =
> 2007-07-13 16:18:35:671 1128 754 PT WARNING: GetConfig failure, error =
> 0x80072F8F, soap client error = 5, soap error code = 0, HTTP status code =
> 200
> 2007-07-13 16:18:35:671 1128 754 PT WARNING: PTError: 0x80072f8f
> 2007-07-13 16:18:35:671 1128 754 PT WARNING: GetConfig_WithRecovery failed:
> 0x80072f8f
> 2007-07-13 16:18:35:671 1128 754 PT WARNING: RefreshConfig failed:
> 0x80072f8f
> 2007-07-13 16:18:35:671 1128 754 PT WARNING: RefreshPTState failed:
> 0x80072f8f
> 2007-07-13 16:18:35:671 1128 754 PT WARNING: Sync of Updates: 0x80072f8f
> 2007-07-13 16:18:35:671 1128 754 PT WARNING: SyncServerUpdatesInternal
> failed: 0x80072f8f
> 2007-07-13 16:18:35:671 1128 754 Agent * WARNING: Failed to synchronize,
> error = 0x80072F8F
> 2007-07-13 16:18:35:687 1128 754 Agent Created new random SusClientId
> 9bf79fea-2889-4308-9ba0-de7f2868ad8c. Old Id:
> ca4856ae-5db7-4ad8-a7ca-28379ba70506.
> 2007-07-13 16:18:35:687 1128 754 Agent * WARNING: Exit code = 0x80072F8F
> 2007-07-13 16:18:35:687 1128 754 Agent *********
> 2007-07-13 16:18:35:687 1128 754 Agent ** END ** Agent: Finding updates
> [CallerId = MicrosoftUpdate]
> 2007-07-13 16:18:35:687 1128 754 Agent *************
> 2007-07-13 16:18:35:687 1128 754 Agent WARNING: WU client failed Searching
> for update with error 0x80072f8f
> 2007-07-13 16:18:35:734 1616 6f8 COMAPI >>-- RESUMED -- COMAPI: Search
> [ClientId = MicrosoftUpdate]
> 2007-07-13 16:18:35:734 1616 6f8 COMAPI - Updates found = 0
> 2007-07-13 16:18:35:734 1616 6f8 COMAPI - WARNING: Exit code = 0x00000000,
> Result code = 0x80072F8F
> 2007-07-13 16:18:35:734 1616 6f8 COMAPI ---------
> 2007-07-13 16:18:35:734 1616 6f8 COMAPI -- END -- COMAPI: Search
> [ClientId = MicrosoftUpdate]
> 2007-07-13 16:18:35:734 1616 6f8 COMAPI -------------
> 2007-07-13 16:18:35:734 1616 620 COMAPI WARNING: Operation failed due to
> earlier error, hr=80072F8F
> 2007-07-13 16:18:35:734 1616 620 COMAPI FATAL: Unable to complete
> asynchronous search. (hr=80072F8F)
> 2007-07-13 16:18:40:687 1128 754 Report REPORT EVENT:
> {63E66459-C9DD-4EFA-8B90-62C4F3608377} 2007-07-13 16:18:35:687+0200 1 148
> 101 {00000000-0000-0000-0000-000000000000} 0 80072f8f MicrosoftUpdate
> Failure Software Synchronization Windows Update Client failed to detect with
> error 0x80072f8f.
> 2007-07-13 16:24:09:843 1864 6b4 Misc =========== Logging initialized
> (build: 7.0.6000.374, tz: +0200) ===========
> 2007-07-13 16:24:09:843 1864 6b4 Misc = Process: C:\Program Files\Internet
> Explorer\iexplore.exe
> 2007-07-13 16:24:09:843 1864 6b4 Misc = Module:
> C:\WINNT\system32\wuapi.dll
> 2007-07-13 16:24:09:843 1864 6b4 COMAPI ----------- COMAPI:
> IUpdateServiceManager::AddService -----------
> 2007-07-13 16:24:09:843 1864 6b4 COMAPI - ServiceId =
> {7971f918-a847-4430-9279-4a52d1efe18d}
> 2007-07-13 16:24:09:843 1864 6b4 COMAPI - AuthorizationCabPath =
> C:\WINNT\SoftwareDistribution\AuthCabs\muauth.cab
> 2007-07-13 16:24:09:843 1128 6a8 Misc Validating signature for
> C:\WINNT\SoftwareDistribution\AuthCabs\Downloaded\ 7971f918-a847-4430-9279-4a
> 52d1efe18d.auth.cab.temp\muauth.cab:
> 2007-07-13 16:24:09:921 1128 6a8 Misc Microsoft signed: Yes
> 2007-07-13 16:24:09:937 1128 6a8 DtaStor Update service properties: service
> registered with AU is {7971F918-A847-4430-9279-4A52D1EFE18D}
> 2
> __________________________________________________ __________________________
> ________________________________________
>
> Any clues here?
> Regards
> Trond Ruud
>
> "MowGreen [MVP]" <> wrote in message
> news:...
>
>
>>Check the WindowsUpdate.log for error codes, Trond.
>>Start > Run > type in
>>
>>%windir%\windowsupdate.log
>>Click OK
>>
>>Post the last 50 or lines of the log that, hopefully, contain FATAL
>>error codes.
>>
>>MowGreen [MVP 2003-2007]
>>===============
>> *-343-* FDNY
>>Never Forgotten
>>===============
>>
>>
>>Trond Ruud wrote:
>>
>>
>>>I have both Vista (64-bits) and Win2000 on my machine. In Vista,
>
> Microsoft
>
>>>Update works faultlessly, but in Win2000 the downloads frequently stops,
>
> and
>
>>>if they succeed, the installations often freeze, requiring a hard reset
>
> and
>
>>>reboot. Consequently only a few of the Win2000 updates ever get
>
> installed,
>
>>>which worries me quite a bit. (I need Win2000 in order to run some older
>>>software and use some older peripherals, that don't work with Vista 64)
>
> What
>
>>>can I do to get Win2000 properly updated?
>>>Trond Ruud,
>>>Norway
>>>
>>>
>
>
>

Hi MowGreen
I followed your recommendations and the Windows Update Agent seemed to
install OK, and the present wuaueng.dll version is 7.0.6000.374. But trying
to run Windows Update keeps on stopping with an [Error number:
0x80072EFD]-message, and I already have the specified trusted sites declared
in the IE Security sites, so it must be something very wrong either with my
Win2000 or with Windows Update in Win2000 (Win updates works fine in Vista,
on the same box, however, so its probably not a hardware or a communication
issue with my ISP)
Regards
Trond
PS
The bottom entries in the log file now look like this:
__________________________________________________ __________________________
_____________________________________
2007-07-17 23:43:53:531 1664 a64 PT +++++++++++ PT: Synchronizing server
updates +++++++++++
2007-07-17 23:43:53:531 1664 a64 PT + ServiceId =
{9482F4B4-E343-43B6-B170-9A65BC822C77}, Server URL =
https://www.update.microsoft.com/v6/...ce/client.asmx
2007-07-17 23:44:08:796 1664 a64 Misc WARNING: Send failed with hr =
80072efd.
2007-07-17 23:44:08:796 1664 a64 Misc WARNING: SendRequest failed with hr =
80072efd. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2007-07-17 23:44:08:796 1664 a64 PT + Last proxy send request failed with
hr = 0x80072EFD, HTTP status code = 0
2007-07-17 23:44:08:796 1664 a64 PT + Caller provided credentials = No
2007-07-17 23:44:08:796 1664 a64 PT + Impersonate flags = 0
2007-07-17 23:44:08:796 1664 a64 PT + Possible authorization schemes used
=
2007-07-17 23:44:08:796 1664 a64 PT WARNING: GetConfig failure, error =
0x80072EFD, soap client error = 5, soap error code = 0, HTTP status code =
200
2007-07-17 23:44:08:796 1664 a64 PT WARNING: PTError: 0x80072efd
2007-07-17 23:44:08:796 1664 a64 PT WARNING: GetConfig_WithRecovery failed:
0x80072efd
2007-07-17 23:44:08:796 1664 a64 PT WARNING: RefreshConfig failed:
0x80072efd
2007-07-17 23:44:08:796 1664 a64 PT WARNING: RefreshPTState failed:
0x80072efd
2007-07-17 23:44:08:796 1664 a64 PT WARNING: Sync of Updates: 0x80072efd
2007-07-17 23:44:08:796 1664 a64 PT WARNING: SyncServerUpdatesInternal
failed: 0x80072efd
2007-07-17 23:44:08:796 1664 a64 Agent * WARNING: Failed to synchronize,
error = 0x80072EFD
2007-07-17 23:44:08:796 1664 a64 Agent * WARNING: Exit code = 0x80072EFD
2007-07-17 23:44:08:796 1664 a64 Agent *********
2007-07-17 23:44:08:796 1664 a64 Agent ** END ** Agent: Finding updates
[CallerId = WindowsUpdate]
2007-07-17 23:44:08:796 1664 a64 Agent *************
2007-07-17 23:44:08:796 1664 a64 Agent WARNING: WU client failed Searching
for update with error 0x80072efd
2007-07-17 23:44:08:843 2124 484 COMAPI >>-- RESUMED -- COMAPI: Search
[ClientId = WindowsUpdate]
2007-07-17 23:44:08:843 2124 484 COMAPI - Updates found = 0
2007-07-17 23:44:08:843 2124 484 COMAPI - WARNING: Exit code = 0x00000000,
Result code = 0x80072EFD
2007-07-17 23:44:08:843 2124 484 COMAPI ---------
2007-07-17 23:44:08:843 2124 484 COMAPI -- END -- COMAPI: Search
[ClientId = WindowsUpdate]
2007-07-17 23:44:08:843 2124 484 COMAPI -------------
2007-07-17 23:44:08:843 2124 b28 COMAPI WARNING: Operation failed due to
earlier error, hr=80072EFD
2007-07-17 23:44:08:843 2124 b28 COMAPI FATAL: Unable to complete
asynchronous search. (hr=80072EFD)
2007-07-17 23:44:13:796 1664 a64 Report REPORT EVENT:
{EB662923-6CE4-4F35-999B-5977097FBFBA} 2007-07-17 23:44:08:796+0200 1 148
101 {00000000-0000-0000-0000-000000000000} 0 80072efd WindowsUpdate Failure
Software Synchronization Windows Update Client failed to detect with error
0x80072efd.
__________________________________________________ __________________________
_____________________________________

"MowGreen [MVP]" <> wrote in message
news:...
> 0x80072F8F = One or more errors were found in the Secure Sockets Layer
> (SSL) certificate sent by the server.
>
> It appears that the error is server side, not with the Win 2K box,
> Trond. Suggest you opt out of Microsoft Update and go back to Windows
> Update. To do so revisit MU and click the Change Settings link in the
> left frame. [ MU is not installed here and I'm going by memory, which is
> not as good as it use to be <w>] Then uncheck the box for MU in the
> right frame.
>
> Then initiate a manual visit to Windows Update and see if any updates
> can be installed. If not, then copy&paste the section of the
> WindowsUpdate.log for that session into your reply, please.
>
> Is a proxy server being used for the Win 2K box ?
>
> Also, check to see if the latest Windows Update Agent has been installed
> by navigating to WINNT\system32 and locating wuaueng.dll
> It should be at V. 7.0.6000.374 if the latest version of the WUA is
> installed
> If it is not, download and save it from here:
> http://go.microsoft.com/fwlink/?LinkID=91237
>
> Close the browser and any other open programs
> Install WindowsUpdateAgent30-x86.exe
>
> MowGreen [MVP 2003-2007]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
> Trond Ruud wrote:
>
> > Hi MowGreen,
> > By now, I have more or less given up on Windows update, so there were
not
> > many FATALs in the last 50 lines, but I located a FATAL a bit furter up,
and
> > have tried to include the events that preceded (caused?) it:
> >
__________________________________________________ __________________________
> > __________
> > 2007-07-13 16:18:35:656 1128 754 PT +++++++++++ PT: Synchronizing
server
> > updates +++++++++++
> > 2007-07-13 16:18:35:656 1128 754 PT + ServiceId =
> > {7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL =
> > https://www.update.microsoft.com/v6/...ce/client.asmx
> > 2007-07-13 16:18:35:671 1128 754 Misc WARNING: Send failed with hr =
> > 80072f8f.
> > 2007-07-13 16:18:35:671 1128 754 Misc WARNING: SendRequest failed with
hr =
> > 80072f8f. Proxy List used: <(null)> Bypass List used : <(null)> Auth
Schemes
> > used : <>
> > 2007-07-13 16:18:35:671 1128 754 PT + Last proxy send request failed
with
> > hr = 0x80072F8F, HTTP status code = 0
> > 2007-07-13 16:18:35:671 1128 754 PT + Caller provided credentials = No
> > 2007-07-13 16:18:35:671 1128 754 PT + Impersonate flags = 0
> > 2007-07-13 16:18:35:671 1128 754 PT + Possible authorization schemes
used
> > =
> > 2007-07-13 16:18:35:671 1128 754 PT WARNING: GetConfig failure, error =
> > 0x80072F8F, soap client error = 5, soap error code = 0, HTTP status code
=
> > 200
> > 2007-07-13 16:18:35:671 1128 754 PT WARNING: PTError: 0x80072f8f
> > 2007-07-13 16:18:35:671 1128 754 PT WARNING: GetConfig_WithRecovery
failed:
> > 0x80072f8f
> > 2007-07-13 16:18:35:671 1128 754 PT WARNING: RefreshConfig failed:
> > 0x80072f8f
> > 2007-07-13 16:18:35:671 1128 754 PT WARNING: RefreshPTState failed:
> > 0x80072f8f
> > 2007-07-13 16:18:35:671 1128 754 PT WARNING: Sync of Updates: 0x80072f8f
> > 2007-07-13 16:18:35:671 1128 754 PT WARNING: SyncServerUpdatesInternal
> > failed: 0x80072f8f
> > 2007-07-13 16:18:35:671 1128 754 Agent * WARNING: Failed to
synchronize,
> > error = 0x80072F8F
> > 2007-07-13 16:18:35:687 1128 754 Agent Created new random SusClientId
> > 9bf79fea-2889-4308-9ba0-de7f2868ad8c. Old Id:
> > ca4856ae-5db7-4ad8-a7ca-28379ba70506.
> > 2007-07-13 16:18:35:687 1128 754 Agent * WARNING: Exit code =
0x80072F8F
> > 2007-07-13 16:18:35:687 1128 754 Agent *********
> > 2007-07-13 16:18:35:687 1128 754 Agent ** END ** Agent: Finding
updates
> > [CallerId = MicrosoftUpdate]
> > 2007-07-13 16:18:35:687 1128 754 Agent *************
> > 2007-07-13 16:18:35:687 1128 754 Agent WARNING: WU client failed
Searching
> > for update with error 0x80072f8f
> > 2007-07-13 16:18:35:734 1616 6f8 COMAPI >>-- RESUMED -- COMAPI: Search
> > [ClientId = MicrosoftUpdate]
> > 2007-07-13 16:18:35:734 1616 6f8 COMAPI - Updates found = 0
> > 2007-07-13 16:18:35:734 1616 6f8 COMAPI - WARNING: Exit code =
0x00000000,
> > Result code = 0x80072F8F
> > 2007-07-13 16:18:35:734 1616 6f8 COMAPI ---------
> > 2007-07-13 16:18:35:734 1616 6f8 COMAPI -- END -- COMAPI: Search
> > [ClientId = MicrosoftUpdate]
> > 2007-07-13 16:18:35:734 1616 6f8 COMAPI -------------
> > 2007-07-13 16:18:35:734 1616 620 COMAPI WARNING: Operation failed due to
> > earlier error, hr=80072F8F
> > 2007-07-13 16:18:35:734 1616 620 COMAPI FATAL: Unable to complete
> > asynchronous search. (hr=80072F8F)
> > 2007-07-13 16:18:40:687 1128 754 Report REPORT EVENT:
> > {63E66459-C9DD-4EFA-8B90-62C4F3608377} 2007-07-13 16:18:35:687+0200 1
148
> > 101 {00000000-0000-0000-0000-000000000000} 0 80072f8f MicrosoftUpdate
> > Failure Software Synchronization Windows Update Client failed to detect
with
> > error 0x80072f8f.
> > 2007-07-13 16:24:09:843 1864 6b4 Misc =========== Logging initialized
> > (build: 7.0.6000.374, tz: +0200) ===========
> > 2007-07-13 16:24:09:843 1864 6b4 Misc = Process: C:\Program
Files\Internet
> > Explorer\iexplore.exe
> > 2007-07-13 16:24:09:843 1864 6b4 Misc = Module:
> > C:\WINNT\system32\wuapi.dll
> > 2007-07-13 16:24:09:843 1864 6b4 COMAPI ----------- COMAPI:
> > IUpdateServiceManager::AddService -----------
> > 2007-07-13 16:24:09:843 1864 6b4 COMAPI - ServiceId =
> > {7971f918-a847-4430-9279-4a52d1efe18d}
> > 2007-07-13 16:24:09:843 1864 6b4 COMAPI - AuthorizationCabPath =
> > C:\WINNT\SoftwareDistribution\AuthCabs\muauth.cab
> > 2007-07-13 16:24:09:843 1128 6a8 Misc Validating signature for
> >
C:\WINNT\SoftwareDistribution\AuthCabs\Downloaded\ 7971f918-a847-4430-9279-4a
> > 52d1efe18d.auth.cab.temp\muauth.cab:
> > 2007-07-13 16:24:09:921 1128 6a8 Misc Microsoft signed: Yes
> > 2007-07-13 16:24:09:937 1128 6a8 DtaStor Update service properties:
service
> > registered with AU is {7971F918-A847-4430-9279-4A52D1EFE18D}
> > 2
> >
__________________________________________________ __________________________
> > ________________________________________
> >
> > Any clues here?
> > Regards
> > Trond Ruud
> >
> > "MowGreen [MVP]" <> wrote in message
> > news:...
> >
> >
> >>Check the WindowsUpdate.log for error codes, Trond.
> >>Start > Run > type in
> >>
> >>%windir%\windowsupdate.log
> >>Click OK
> >>
> >>Post the last 50 or lines of the log that, hopefully, contain FATAL
> >>error codes.
> >>
> >>MowGreen [MVP 2003-2007]
> >>===============
> >> *-343-* FDNY
> >>Never Forgotten
> >>===============
> >>
> >>
> >>Trond Ruud wrote:
> >>
> >>
> >>>I have both Vista (64-bits) and Win2000 on my machine. In Vista,
> >
> > Microsoft
> >
> >>>Update works faultlessly, but in Win2000 the downloads frequently
stops,
> >
> > and
> >
> >>>if they succeed, the installations often freeze, requiring a hard reset
> >
> > and
> >
> >>>reboot. Consequently only a few of the Win2000 updates ever get
> >
> > installed,
> >
> >>>which worries me quite a bit. (I need Win2000 in order to run some
older
> >>>software and use some older peripherals, that don't work with Vista 64)
> >
> > What
> >
> >>>can I do to get Win2000 properly updated?
> >>>Trond Ruud,
> >>>Norway
> >>>
> >>>
> >
> >
> >

> 2007-07-17 23:44:08:796 1664 a64 PT WARNING: GetConfig failure, error =
> 0x80072EFD, soap client error = 5, soap error code = 0, HTTP status code =
> 200

Give this a shot:

You may receive an "Error 0x80072EE2," "Error 0x80072EE7," "Error
0x80072EFD," "Error 0x80072F76," or "Error 0x80072F78" error message
when you try to use the Windows Update Web site or the Microsoft Update
Web site
http://support.microsoft.com/kb/836941

Try Step 6 first: Remove the proxy server entry from the WinHTTP proxy
configuration
> If you are not located in a corporate network, or if you do not use a proxy server to
> connect to the Internet, clear the WinHTTP proxy configuration.

I'm fairly certain the command listed works in Win 2K.
If that doesn't resolve the issue, then check the hosts file.
If still no joy, suggest you give the Guided Help a try.

MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============


Trond Ruud wrote:

> Hi MowGreen
> I followed your recommendations and the Windows Update Agent seemed to
> install OK, and the present wuaueng.dll version is 7.0.6000.374. But trying
> to run Windows Update keeps on stopping with an [Error number:
> 0x80072EFD]-message, and I already have the specified trusted sites declared
> in the IE Security sites, so it must be something very wrong either with my
> Win2000 or with Windows Update in Win2000 (Win updates works fine in Vista,
> on the same box, however, so its probably not a hardware or a communication
> issue with my ISP)
> Regards
> Trond
> PS
> The bottom entries in the log file now look like this:
> __________________________________________________ __________________________
> _____________________________________
> 2007-07-17 23:43:53:531 1664 a64 PT +++++++++++ PT: Synchronizing server
> updates +++++++++++
> 2007-07-17 23:43:53:531 1664 a64 PT + ServiceId =
> {9482F4B4-E343-43B6-B170-9A65BC822C77}, Server URL =
> https://www.update.microsoft.com/v6/...ce/client.asmx
> 2007-07-17 23:44:08:796 1664 a64 Misc WARNING: Send failed with hr =
> 80072efd.
> 2007-07-17 23:44:08:796 1664 a64 Misc WARNING: SendRequest failed with hr =
> 80072efd. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
> used : <>
> 2007-07-17 23:44:08:796 1664 a64 PT + Last proxy send request failed with
> hr = 0x80072EFD, HTTP status code = 0
> 2007-07-17 23:44:08:796 1664 a64 PT + Caller provided credentials = No
> 2007-07-17 23:44:08:796 1664 a64 PT + Impersonate flags = 0
> 2007-07-17 23:44:08:796 1664 a64 PT + Possible authorization schemes used
> =
> 2007-07-17 23:44:08:796 1664 a64 PT WARNING: GetConfig failure, error =
> 0x80072EFD, soap client error = 5, soap error code = 0, HTTP status code =
> 200
> 2007-07-17 23:44:08:796 1664 a64 PT WARNING: PTError: 0x80072efd
> 2007-07-17 23:44:08:796 1664 a64 PT WARNING: GetConfig_WithRecovery failed:
> 0x80072efd
> 2007-07-17 23:44:08:796 1664 a64 PT WARNING: RefreshConfig failed:
> 0x80072efd
> 2007-07-17 23:44:08:796 1664 a64 PT WARNING: RefreshPTState failed:
> 0x80072efd
> 2007-07-17 23:44:08:796 1664 a64 PT WARNING: Sync of Updates: 0x80072efd
> 2007-07-17 23:44:08:796 1664 a64 PT WARNING: SyncServerUpdatesInternal
> failed: 0x80072efd
> 2007-07-17 23:44:08:796 1664 a64 Agent * WARNING: Failed to synchronize,
> error = 0x80072EFD
> 2007-07-17 23:44:08:796 1664 a64 Agent * WARNING: Exit code = 0x80072EFD
> 2007-07-17 23:44:08:796 1664 a64 Agent *********
> 2007-07-17 23:44:08:796 1664 a64 Agent ** END ** Agent: Finding updates
> [CallerId = WindowsUpdate]
> 2007-07-17 23:44:08:796 1664 a64 Agent *************
> 2007-07-17 23:44:08:796 1664 a64 Agent WARNING: WU client failed Searching
> for update with error 0x80072efd
> 2007-07-17 23:44:08:843 2124 484 COMAPI >>-- RESUMED -- COMAPI: Search
> [ClientId = WindowsUpdate]
> 2007-07-17 23:44:08:843 2124 484 COMAPI - Updates found = 0
> 2007-07-17 23:44:08:843 2124 484 COMAPI - WARNING: Exit code = 0x00000000,
> Result code = 0x80072EFD
> 2007-07-17 23:44:08:843 2124 484 COMAPI ---------
> 2007-07-17 23:44:08:843 2124 484 COMAPI -- END -- COMAPI: Search
> [ClientId = WindowsUpdate]
> 2007-07-17 23:44:08:843 2124 484 COMAPI -------------
> 2007-07-17 23:44:08:843 2124 b28 COMAPI WARNING: Operation failed due to
> earlier error, hr=80072EFD
> 2007-07-17 23:44:08:843 2124 b28 COMAPI FATAL: Unable to complete
> asynchronous search. (hr=80072EFD)
> 2007-07-17 23:44:13:796 1664 a64 Report REPORT EVENT:
> {EB662923-6CE4-4F35-999B-5977097FBFBA} 2007-07-17 23:44:08:796+0200 1 148
> 101 {00000000-0000-0000-0000-000000000000} 0 80072efd WindowsUpdate Failure
> Software Synchronization Windows Update Client failed to detect with error
> 0x80072efd.
> __________________________________________________ __________________________
> _____________________________________
>
> "MowGreen [MVP]" <> wrote in message
> news:...
>
>>0x80072F8F = One or more errors were found in the Secure Sockets Layer
>>(SSL) certificate sent by the server.
>>
>>It appears that the error is server side, not with the Win 2K box,
>>Trond. Suggest you opt out of Microsoft Update and go back to Windows
>>Update. To do so revisit MU and click the Change Settings link in the
>>left frame. [ MU is not installed here and I'm going by memory, which is
>>not as good as it use to be <w>] Then uncheck the box for MU in the
>>right frame.
>>
>>Then initiate a manual visit to Windows Update and see if any updates
>>can be installed. If not, then copy&paste the section of the
>>WindowsUpdate.log for that session into your reply, please.
>>
>>Is a proxy server being used for the Win 2K box ?
>>
>>Also, check to see if the latest Windows Update Agent has been installed
>>by navigating to WINNT\system32 and locating wuaueng.dll
>>It should be at V. 7.0.6000.374 if the latest version of the WUA is
>>installed
>>If it is not, download and save it from here:
>>http://go.microsoft.com/fwlink/?LinkID=91237
>>
>>Close the browser and any other open programs
>>Install WindowsUpdateAgent30-x86.exe
>>
>>MowGreen [MVP 2003-2007]
>>===============
>> *-343-* FDNY
>>Never Forgotten
>>===============
>>
>>
>>Trond Ruud wrote:
>>
>>
>>>Hi MowGreen,
>>>By now, I have more or less given up on Windows update, so there were
>
> not
>
>>>many FATALs in the last 50 lines, but I located a FATAL a bit furter up,
>
> and
>
>>>have tried to include the events that preceded (caused?) it:
>>>
>
> __________________________________________________ __________________________
>
>>>__________
>>>2007-07-13 16:18:35:656 1128 754 PT +++++++++++ PT: Synchronizing
>
> server
>
>>>updates +++++++++++
>>>2007-07-13 16:18:35:656 1128 754 PT + ServiceId =
>>>{7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL =
>>>https://www.update.microsoft.com/v6/...ce/client.asmx
>>>2007-07-13 16:18:35:671 1128 754 Misc WARNING: Send failed with hr =
>>>80072f8f.
>>>2007-07-13 16:18:35:671 1128 754 Misc WARNING: SendRequest failed with
>
> hr =
>
>>>80072f8f. Proxy List used: <(null)> Bypass List used : <(null)> Auth
>
> Schemes
>
>>>used : <>
>>>2007-07-13 16:18:35:671 1128 754 PT + Last proxy send request failed
>
> with
>
>>>hr = 0x80072F8F, HTTP status code = 0
>>>2007-07-13 16:18:35:671 1128 754 PT + Caller provided credentials = No
>>>2007-07-13 16:18:35:671 1128 754 PT + Impersonate flags = 0
>>>2007-07-13 16:18:35:671 1128 754 PT + Possible authorization schemes
>
> used
>
>>>=
>>>2007-07-13 16:18:35:671 1128 754 PT WARNING: GetConfig failure, error =
>>>0x80072F8F, soap client error = 5, soap error code = 0, HTTP status code
>
> =
>
>>>200
>>>2007-07-13 16:18:35:671 1128 754 PT WARNING: PTError: 0x80072f8f
>>>2007-07-13 16:18:35:671 1128 754 PT WARNING: GetConfig_WithRecovery
>
> failed:
>
>>>0x80072f8f
>>>2007-07-13 16:18:35:671 1128 754 PT WARNING: RefreshConfig failed:
>>>0x80072f8f
>>>2007-07-13 16:18:35:671 1128 754 PT WARNING: RefreshPTState failed:
>>>0x80072f8f
>>>2007-07-13 16:18:35:671 1128 754 PT WARNING: Sync of Updates: 0x80072f8f
>>>2007-07-13 16:18:35:671 1128 754 PT WARNING: SyncServerUpdatesInternal
>>>failed: 0x80072f8f
>>>2007-07-13 16:18:35:671 1128 754 Agent * WARNING: Failed to
>
> synchronize,
>
>>>error = 0x80072F8F
>>>2007-07-13 16:18:35:687 1128 754 Agent Created new random SusClientId
>>>9bf79fea-2889-4308-9ba0-de7f2868ad8c. Old Id:
>>>ca4856ae-5db7-4ad8-a7ca-28379ba70506.
>>>2007-07-13 16:18:35:687 1128 754 Agent * WARNING: Exit code =
>
> 0x80072F8F
>
>>>2007-07-13 16:18:35:687 1128 754 Agent *********
>>>2007-07-13 16:18:35:687 1128 754 Agent ** END ** Agent: Finding
>
> updates
>
>>>[CallerId = MicrosoftUpdate]
>>>2007-07-13 16:18:35:687 1128 754 Agent *************
>>>2007-07-13 16:18:35:687 1128 754 Agent WARNING: WU client failed
>
> Searching
>
>>>for update with error 0x80072f8f
>>>2007-07-13 16:18:35:734 1616 6f8 COMAPI >>-- RESUMED -- COMAPI: Search
>>>[ClientId = MicrosoftUpdate]
>>>2007-07-13 16:18:35:734 1616 6f8 COMAPI - Updates found = 0
>>>2007-07-13 16:18:35:734 1616 6f8 COMAPI - WARNING: Exit code =
>
> 0x00000000,
>
>>>Result code = 0x80072F8F
>>>2007-07-13 16:18:35:734 1616 6f8 COMAPI ---------
>>>2007-07-13 16:18:35:734 1616 6f8 COMAPI -- END -- COMAPI: Search
>>>[ClientId = MicrosoftUpdate]
>>>2007-07-13 16:18:35:734 1616 6f8 COMAPI -------------
>>>2007-07-13 16:18:35:734 1616 620 COMAPI WARNING: Operation failed due to
>>>earlier error, hr=80072F8F
>>>2007-07-13 16:18:35:734 1616 620 COMAPI FATAL: Unable to complete
>>>asynchronous search. (hr=80072F8F)
>>>2007-07-13 16:18:40:687 1128 754 Report REPORT EVENT:
>>>{63E66459-C9DD-4EFA-8B90-62C4F3608377} 2007-07-13 16:18:35:687+0200 1
>
> 148
>
>>>101 {00000000-0000-0000-0000-000000000000} 0 80072f8f MicrosoftUpdate
>>>Failure Software Synchronization Windows Update Client failed to detect
>
> with
>
>>>error 0x80072f8f.
>>>2007-07-13 16:24:09:843 1864 6b4 Misc =========== Logging initialized
>>>(build: 7.0.6000.374, tz: +0200) ===========
>>>2007-07-13 16:24:09:843 1864 6b4 Misc = Process: C:\Program
>
> Files\Internet
>
>>>Explorer\iexplore.exe
>>>2007-07-13 16:24:09:843 1864 6b4 Misc = Module:
>>>C:\WINNT\system32\wuapi.dll
>>>2007-07-13 16:24:09:843 1864 6b4 COMAPI ----------- COMAPI:
>>>IUpdateServiceManager::AddService -----------
>>>2007-07-13 16:24:09:843 1864 6b4 COMAPI - ServiceId =
>>>{7971f918-a847-4430-9279-4a52d1efe18d}
>>>2007-07-13 16:24:09:843 1864 6b4 COMAPI - AuthorizationCabPath =
>>>C:\WINNT\SoftwareDistribution\AuthCabs\muauth.c ab
>>>2007-07-13 16:24:09:843 1128 6a8 Misc Validating signature for
>>>
>
> C:\WINNT\SoftwareDistribution\AuthCabs\Downloaded\ 7971f918-a847-4430-9279-4a
>
>>>52d1efe18d.auth.cab.temp\muauth.cab:
>>>2007-07-13 16:24:09:921 1128 6a8 Misc Microsoft signed: Yes
>>>2007-07-13 16:24:09:937 1128 6a8 DtaStor Update service properties:
>
> service
>
>>>registered with AU is {7971F918-A847-4430-9279-4A52D1EFE18D}
>>>2
>>>
>
> __________________________________________________ __________________________
>
>>>________________________________________
>>>
>>>Any clues here?
>>>Regards
>>>Trond Ruud
>>>
>>>"MowGreen [MVP]" <> wrote in message
>>>news:...
>>>
>>>
>>>
>>>>Check the WindowsUpdate.log for error codes, Trond.
>>>>Start > Run > type in
>>>>
>>>>%windir%\windowsupdate.log
>>>>Click OK
>>>>
>>>>Post the last 50 or lines of the log that, hopefully, contain FATAL
>>>>error codes.
>>>>
>>>>MowGreen [MVP 2003-2007]
>>>>===============
>>>> *-343-* FDNY
>>>>Never Forgotten
>>>>===============
>>>>
>>>>
>>>>Trond Ruud wrote:
>>>>
>>>>
>>>>
>>>>>I have both Vista (64-bits) and Win2000 on my machine. In Vista,
>>>
>>>Microsoft
>>>
>>>
>>>>>Update works faultlessly, but in Win2000 the downloads frequently
>
> stops,
>
>>>and
>>>
>>>
>>>>>if they succeed, the installations often freeze, requiring a hard reset
>>>
>>>and
>>>
>>>
>>>>>reboot. Consequently only a few of the Win2000 updates ever get
>>>
>>>installed,
>>>
>>>
>>>>>which worries me quite a bit. (I need Win2000 in order to run some
>
> older
>
>>>>>software and use some older peripherals, that don't work with Vista 64)
>>>
>>>What
>>>
>>>
>>>>>can I do to get Win2000 properly updated?
>>>>>Trond Ruud,
>>>>>Norway
>>>>>
>>>>>
>>>
>>>
>>>
>
>