MIcrosoft Update fails without an error doing custom scan

Hi,

I have Windows 2000 SP4 and Version 6 of Microsoft Update. I have installed
all critical updates.

I have searched the newsgroup but have been unable to find a solution to the
following problem.

Microsoft Update appears to work correctly but if I select a "custom" scan I
am unable to view the optional updates. In the menu on the left it says that
I have 6 "software, optional" updates and two "hardware, optional" updates
but when I click on the links absolutely nothing happens. I would have
expected that the main window would refresh to display the available updates.

No error message appears despite the fact that IE is set to display all
scripting errors, java errors, etc.

I have tried everything that I know, including adding the site as a trusted
site to avoid security hassles. I do not have firewall or anti-virus software
installed as I have just reinstalled the OS on this machine and wish to
update all the system software before installing the firewall.

Any help would be greatly appreciated.

"msendt" wrote:

> Hi,
>
> I have Windows 2000 SP4 and Version 6 of Microsoft Update. I have installed
> all critical updates.
>
> I have searched the newsgroup but have been unable to find a solution to the
> following problem.
>
> Microsoft Update appears to work correctly but if I select a "custom" scan I
> am unable to view the optional updates. In the menu on the left it says that
> I have 6 "software, optional" updates and two "hardware, optional" updates
> but when I click on the links absolutely nothing happens. I would have
> expected that the main window would refresh to display the available updates.
>
> No error message appears despite the fact that IE is set to display all
> scripting errors, java errors, etc.
>
> I have tried everything that I know, including adding the site as a trusted
> site to avoid security hassles. I do not have firewall or anti-virus software
> installed as I have just reinstalled the OS on this machine and wish to
> update all the system software before installing the firewall.
>
> Any help would be greatly appreciated.
>

Nope, not me.

"msendt" <> wrote in message
news:676BB43E-624D-4C5F-A952-...
>
>
> "msendt" wrote:
>
>> Hi,
>>
>> I have Windows 2000 SP4 and Version 6 of Microsoft Update. I have
>> installed
>> all critical updates.
>>
>> I have searched the newsgroup but have been unable to find a solution to
>> the
>> following problem.
>>
>> Microsoft Update appears to work correctly but if I select a "custom"
>> scan I
>> am unable to view the optional updates. In the menu on the left it says
>> that
>> I have 6 "software, optional" updates and two "hardware, optional"
>> updates
>> but when I click on the links absolutely nothing happens. I would have
>> expected that the main window would refresh to display the available
>> updates.
>>
>> No error message appears despite the fact that IE is set to display all
>> scripting errors, java errors, etc.
>>
>> I have tried everything that I know, including adding the site as a
>> trusted
>> site to avoid security hassles. I do not have firewall or anti-virus
>> software
>> installed as I have just reinstalled the OS on this machine and wish to
>> update all the system software before installing the firewall.
>>
>> Any help would be greatly appreciated.
>>

i have just found that it must be something to do with the way my
router/network is configured. my laptop does this at work, but works
fine at home. i will have to try to hunt down what setting in the router
is wrong.

good luck,
dave

msendt wrote:
> Hi,
>
> I have Windows 2000 SP4 and Version 6 of Microsoft Update. I have installed
> all critical updates.
>
> I have searched the newsgroup but have been unable to find a solution to the
> following problem.
>
> Microsoft Update appears to work correctly but if I select a "custom" scan I
> am unable to view the optional updates. In the menu on the left it says that
> I have 6 "software, optional" updates and two "hardware, optional" updates
> but when I click on the links absolutely nothing happens. I would have
> expected that the main window would refresh to display the available updates.
>
> No error message appears despite the fact that IE is set to display all
> scripting errors, java errors, etc.
>
> I have tried everything that I know, including adding the site as a trusted
> site to avoid security hassles. I do not have firewall or anti-virus software
> installed as I have just reinstalled the OS on this machine and wish to
> update all the system software before installing the firewall.
>
> Any help would be greatly appreciated.
>

my linksys router has a blocklist of websites and keywords i setup. none
of them have anything (that i know of) to do with microsoft. it was a
list of spam websites that some employees had been browsing to and i
wanted to put a stop to it. as soon as i deleted the blocklist MS update
works fine. i was reading somewhere else on the net that MS is using
Akamai now for load balancing and that while MS nor their URL supports
spam, that Akamai has been known to host services of companies that the
router or some spyware programs may seek to block.

so go through you router blocklist, IE's blocklist for websites, and
check what antispyware/malware you've got running that may be blocking
WU/MU.

hope all this helps,
Dave

Loucks Engineering, Inc. wrote:
> i have just found that it must be something to do with the way my
> router/network is configured. my laptop does this at work, but works
> fine at home. i will have to try to hunt down what setting in the router
> is wrong.
>
> good luck,
> dave
>
> msendt wrote:
>> Hi,
>>
>> I have Windows 2000 SP4 and Version 6 of Microsoft Update. I have
>> installed all critical updates.
>>
>> I have searched the newsgroup but have been unable to find a solution
>> to the following problem.
>>
>> Microsoft Update appears to work correctly but if I select a "custom"
>> scan I am unable to view the optional updates. In the menu on the left
>> it says that I have 6 "software, optional" updates and two "hardware,
>> optional" updates but when I click on the links absolutely nothing
>> happens. I would have expected that the main window would refresh to
>> display the available updates.
>>
>> No error message appears despite the fact that IE is set to display
>> all scripting errors, java errors, etc.
>>
>> I have tried everything that I know, including adding the site as a
>> trusted site to avoid security hassles. I do not have firewall or
>> anti-virus software installed as I have just reinstalled the OS on
>> this machine and wish to update all the system software before
>> installing the firewall.
>>
>> Any help would be greatly appreciated.
>>