Microsoft Update failure BITS won't Start solution on 2k sp4

After untombing 7 laptops lying dormant for 1 year I was unable to migrate to
'Microsoft Update' on 2 of them. What they had in common was me uninstalling
Norton AntiVirus 2005.

I've been trying to solve this for 24 hours. Read the logs, searched on
error messages, as usual they seemed to be erroneous.

Step 1: Edit the sysoc.inf file in the Windows directory, remove the hide
from the following line:
AutoUpdate=ocgen.dll,OcEntry,au.inf,hide,7

Step 2: Add/Remove Programs>>Add/Remove Windows Components>>uncheck
Automatic Updates. After you get spanked by the o/s for all the programs
you'll render inoperable, uninstall it.

Step 3: Uninstall Windows Installer (see above for admonishment)

Step 4: Uninstall (insert obscure kb # here) BITS

Step 5: Reapply Salve to wound (aka SP4).

Voila. MS's shovelware update program works again.

Symantec & MS should merge, they could sell computers with preloaded
software which won't run anything. BB if you're listening, this is really
getting difficult to live with.

I hope this helps somebody.

THIS IS MUCH SIMPLER:

Start->Run:
regsvr32 initpki.dll

YOU ARE WELCOME! jj

"cnoajeff" wrote:

> After untombing 7 laptops lying dormant for 1 year I was unable to migrate to
> 'Microsoft Update' on 2 of them. What they had in common was me uninstalling
> Norton AntiVirus 2005.
>
> I've been trying to solve this for 24 hours. Read the logs, searched on
> error messages, as usual they seemed to be erroneous.
>
> Step 1: Edit the sysoc.inf file in the Windows directory, remove the hide
> from the following line:
> AutoUpdate=ocgen.dll,OcEntry,au.inf,hide,7
>
> Step 2: Add/Remove Programs>>Add/Remove Windows Components>>uncheck
> Automatic Updates. After you get spanked by the o/s for all the programs
> you'll render inoperable, uninstall it.
>
> Step 3: Uninstall Windows Installer (see above for admonishment)
>
> Step 4: Uninstall (insert obscure kb # here) BITS
>
> Step 5: Reapply Salve to wound (aka SP4).
>
> Voila. MS's shovelware update program works again.
>
> Symantec & MS should merge, they could sell computers with preloaded
> software which won't run anything. BB if you're listening, this is really
> getting difficult to live with.
>
> I hope this helps somebody.

Thank you, I had tried that suggestion, unfortunately it did not work for me.
What really shakes me up about this whole issue is I am weaning my company
off symantec products. All my subscriptions are expiring and I want to
remove NAV 2005 from everthing, but I don't want to go through this ever
again.

In a perfect world Symantec should have some culpability here and so should
Microsoft. BITS doesn't seem very 'Intelligent' if it's so vulnerable. Why
every major software vendor has to design a proprietary way to download
software is beyond me. ftp & http work great, so why mess with it? Must be
something in it for them.

"JJandComputersDontMix" wrote:

> THIS IS MUCH SIMPLER:
>
> Start->Run:
> regsvr32 initpki.dll
>
> YOU ARE WELCOME! jj
>
> "cnoajeff" wrote:
>
> > After untombing 7 laptops lying dormant for 1 year I was unable to migrate to
> > 'Microsoft Update' on 2 of them. What they had in common was me uninstalling
> > Norton AntiVirus 2005.
> >
> > I've been trying to solve this for 24 hours. Read the logs, searched on
> > error messages, as usual they seemed to be erroneous.
> >
> > Step 1: Edit the sysoc.inf file in the Windows directory, remove the hide
> > from the following line:
> > AutoUpdate=ocgen.dll,OcEntry,au.inf,hide,7
> >
> > Step 2: Add/Remove Programs>>Add/Remove Windows Components>>uncheck
> > Automatic Updates. After you get spanked by the o/s for all the programs
> > you'll render inoperable, uninstall it.
> >
> > Step 3: Uninstall Windows Installer (see above for admonishment)
> >
> > Step 4: Uninstall (insert obscure kb # here) BITS
> >
> > Step 5: Reapply Salve to wound (aka SP4).
> >
> > Voila. MS's shovelware update program works again.
> >
> > Symantec & MS should merge, they could sell computers with preloaded
> > software which won't run anything. BB if you're listening, this is really
> > getting difficult to live with.
> >
> > I hope this helps somebody.