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Microsoft Update lists Office 2003 hotfixes already installed

 
 
Hayes
Guest
Posts: n/a

 
      02-10-2006
Hello, I have a Office 2003 administrative install point with Service Pack 2
and the three post-sp2 hotfixes slipstreamed properly into it. I made sure to
set IsNormalUpdate=0 in each hotfix.ini when integrating the service pack and
the hotfixes. After installing on a computer, to verify the hotfixes are
indeed installed, I run the hotfix executable where it indeed states the
hotfix is already installed.

**HOWEVER**

When I go to microsoft update, the MU website still thinks I need to install
the very same three post-sp2 hotfixes that I already properly integrated into
the Office 2003 administrative install point. Automatic Updates also has the
same problem and will download the hotfixes to install.

Is there a way to resolve this issue where MU will correctly detect the
already-installed hotfixes?

This is on a fleet of Dell OptiPlex GX520 desktops running Windows XP Pro SP2.
 
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TaurArian [MS-MVP]
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Posts: n/a

 
      02-11-2006
How to troubleshoot Windows Update or Microsoft Update when you are repeatedly offered an update
http://support.microsoft.com/?kbid=910339

--
===========================
TaurArian [MS-MVP] 2005-2006
===========================
http://www.dts-l.org/goodpost.htm
"Need more help? http://support.microsoft.com/?scid=ph;en-us;6527




"Hayes" <> wrote in message
news:FB9213E8-E1CC-4B1F-B146-...
> Hello, I have a Office 2003 administrative install point with Service Pack 2
> and the three post-sp2 hotfixes slipstreamed properly into it. I made sure to
> set IsNormalUpdate=0 in each hotfix.ini when integrating the service pack and
> the hotfixes. After installing on a computer, to verify the hotfixes are
> indeed installed, I run the hotfix executable where it indeed states the
> hotfix is already installed.
>
> **HOWEVER**
>
> When I go to microsoft update, the MU website still thinks I need to install
> the very same three post-sp2 hotfixes that I already properly integrated into
> the Office 2003 administrative install point. Automatic Updates also has the
> same problem and will download the hotfixes to install.
>
> Is there a way to resolve this issue where MU will correctly detect the
> already-installed hotfixes?
>
> This is on a fleet of Dell OptiPlex GX520 desktops running Windows XP Pro SP2.


 
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Hayes
Guest
Posts: n/a

 
      02-13-2006
Thanks for the response, however the supplied link does not address the
problem whatsoever.

The troubleshooting procedures concerning the MSRT and spyware do not apply
here, nor do the logs concerning windows in %Windir%\KBnnnnnn.log

These are office 2003 updates that install properly in the administrative
install point (verified by trying to install the hotfixes after an
installation and getting a "update already applied" message).

"TaurArian [MS-MVP]" wrote:

> How to troubleshoot Windows Update or Microsoft Update when you are repeatedly offered an update
> http://support.microsoft.com/?kbid=910339
>
> --
> ===========================
> TaurArian [MS-MVP] 2005-2006
> ===========================
> http://www.dts-l.org/goodpost.htm
> "Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
>
>
>
>
> "Hayes" <> wrote in message
> news:FB9213E8-E1CC-4B1F-B146-...
> > Hello, I have a Office 2003 administrative install point with Service Pack 2
> > and the three post-sp2 hotfixes slipstreamed properly into it. I made sure to
> > set IsNormalUpdate=0 in each hotfix.ini when integrating the service pack and
> > the hotfixes. After installing on a computer, to verify the hotfixes are
> > indeed installed, I run the hotfix executable where it indeed states the
> > hotfix is already installed.
> >
> > **HOWEVER**
> >
> > When I go to microsoft update, the MU website still thinks I need to install
> > the very same three post-sp2 hotfixes that I already properly integrated into
> > the Office 2003 administrative install point. Automatic Updates also has the
> > same problem and will download the hotfixes to install.
> >
> > Is there a way to resolve this issue where MU will correctly detect the
> > already-installed hotfixes?
> >
> > This is on a fleet of Dell OptiPlex GX520 desktops running Windows XP Pro SP2.

>
>

 
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TaurArian
Guest
Posts: n/a

 
      02-14-2006
And Method 4?

"Hayes" wrote:

> Thanks for the response, however the supplied link does not address the
> problem whatsoever.
>
> The troubleshooting procedures concerning the MSRT and spyware do not apply
> here, nor do the logs concerning windows in %Windir%\KBnnnnnn.log
>
> These are office 2003 updates that install properly in the administrative
> install point (verified by trying to install the hotfixes after an
> installation and getting a "update already applied" message).
>
> "TaurArian [MS-MVP]" wrote:
>
> > How to troubleshoot Windows Update or Microsoft Update when you are repeatedly offered an update
> > http://support.microsoft.com/?kbid=910339
> >
> > --
> > ===========================
> > TaurArian [MS-MVP] 2005-2006
> > ===========================
> > http://www.dts-l.org/goodpost.htm
> > "Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
> >
> >
> >
> >
> > "Hayes" <> wrote in message
> > news:FB9213E8-E1CC-4B1F-B146-...
> > > Hello, I have a Office 2003 administrative install point with Service Pack 2
> > > and the three post-sp2 hotfixes slipstreamed properly into it. I made sure to
> > > set IsNormalUpdate=0 in each hotfix.ini when integrating the service pack and
> > > the hotfixes. After installing on a computer, to verify the hotfixes are
> > > indeed installed, I run the hotfix executable where it indeed states the
> > > hotfix is already installed.
> > >
> > > **HOWEVER**
> > >
> > > When I go to microsoft update, the MU website still thinks I need to install
> > > the very same three post-sp2 hotfixes that I already properly integrated into
> > > the Office 2003 administrative install point. Automatic Updates also has the
> > > same problem and will download the hotfixes to install.
> > >
> > > Is there a way to resolve this issue where MU will correctly detect the
> > > already-installed hotfixes?
> > >
> > > This is on a fleet of Dell OptiPlex GX520 desktops running Windows XP Pro SP2.

> >
> >

 
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Hayes
Guest
Posts: n/a

 
      02-14-2006
Contacting support as per the instructions given to get help specifically on
windowsupdate unfortunately did not resolve anything either. My only response
was from somebody who said I should contact an MS professional as winupdate
support is really not technical and more customer service oriented. Whatever.

I guess this means pay up to reach somebody who can help?

This isn't rocket science. This is a fresh clean unattended install of XP
with SP2 withall winupdate fixes integrated and an install of office 2003 w/
SP2 plus all hotfixes integrated (admin point install from RunOnceEX.cmd in
XP setup). There is nothing exotic about how I set this up, pretty straight
forward as I do not like to complicate things when setting up an unattended
install. This can easily be recreated. All fixes are detected as installed by
msupdate including the office service pack, only the remaining post-SP2
office 2003 hotfixes (which indeed are installed properly) are still listed
as needed to be downloaded as critical updates.

"TaurArian" wrote:

> And Method 4?
>
> "Hayes" wrote:
>
> > Thanks for the response, however the supplied link does not address the
> > problem whatsoever.
> >
> > The troubleshooting procedures concerning the MSRT and spyware do not apply
> > here, nor do the logs concerning windows in %Windir%\KBnnnnnn.log
> >
> > These are office 2003 updates that install properly in the administrative
> > install point (verified by trying to install the hotfixes after an
> > installation and getting a "update already applied" message).
> >
> > "TaurArian [MS-MVP]" wrote:
> >
> > > How to troubleshoot Windows Update or Microsoft Update when you are repeatedly offered an update
> > > http://support.microsoft.com/?kbid=910339
> > >
> > > --
> > > ===========================
> > > TaurArian [MS-MVP] 2005-2006
> > > ===========================
> > > http://www.dts-l.org/goodpost.htm
> > > "Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
> > >
> > >
> > >
> > >
> > > "Hayes" <> wrote in message
> > > news:FB9213E8-E1CC-4B1F-B146-...
> > > > Hello, I have a Office 2003 administrative install point with Service Pack 2
> > > > and the three post-sp2 hotfixes slipstreamed properly into it. I made sure to
> > > > set IsNormalUpdate=0 in each hotfix.ini when integrating the service pack and
> > > > the hotfixes. After installing on a computer, to verify the hotfixes are
> > > > indeed installed, I run the hotfix executable where it indeed states the
> > > > hotfix is already installed.
> > > >
> > > > **HOWEVER**
> > > >
> > > > When I go to microsoft update, the MU website still thinks I need to install
> > > > the very same three post-sp2 hotfixes that I already properly integrated into
> > > > the Office 2003 administrative install point. Automatic Updates also has the
> > > > same problem and will download the hotfixes to install.
> > > >
> > > > Is there a way to resolve this issue where MU will correctly detect the
> > > > already-installed hotfixes?
> > > >
> > > > This is on a fleet of Dell OptiPlex GX520 desktops running Windows XP Pro SP2.
> > >
> > >

 
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