Microsoft Update Problems - Endless loop when trying to download

When I to to Microsoft Update and the screen giving the choice between
"Express" and "Custom" appear, regardless of which choice I make, the next
screen shows the green progress bar and then goes to a screen with the
following:


*************
"Files required to use Microsoft Update are no longer registered or
installed on your computer. To continue:

Register or reinstall the files for me now (Recommended)
Let me read about more steps that might be required to solve the problem"
****************

When I click the "register or reinstall" option it shows a screen with the
percentage of files that are being downloaded and when the "registered"
amount gets to 100% I am taken back to the screen with the "Express" and
"Custom" options.

Regardless of which I select the entire process starts over again.

What is wrong?

Thanks,

Jim

Some have reported that simply re-registering the MSXML3.DLL seems to fix the
problem.
1. Click Start.
2. Choose Run.
3. In the Run box, type: regsvr32 MSXML3.DLL
Press okay

If that hasn't helped you may need to re-registered some more files:

1. Click Start.
2. Choose Run.
3. In the Run box, type (pressing okay after each one) :-

net stop wuauserv

Repeat for the following:
regsvr32 wuapi.dll
regsvr32 wups.dll
regsvr32 wuaueng.dll
regsvr32 wuaueng1.dll
regsvr32 wucltui.dll
regsvr32 wuweb.dll
regsvr32 MSXML3.dll
regsvr32 qmgr.dll
regsvr32 qmgrprxy.dll
regsvr32 jscript.dll

net start wuauserv


--

==================================
TaurArian [MS-MVP] 2005-2007 - Australia
==================================
http://www.dts-l.org/goodpost.htm
Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
(Links to web pages and MSKB Articles are posted for the purposes of keeping the
information current)


"hfg1551" <> wrote in message
news:2B0E9686-2BE7-41B1-9A69-...
| When I to to Microsoft Update and the screen giving the choice between
| "Express" and "Custom" appear, regardless of which choice I make, the next
| screen shows the green progress bar and then goes to a screen with the
| following:
|
|
| *************
| "Files required to use Microsoft Update are no longer registered or
| installed on your computer. To continue:
|
| Register or reinstall the files for me now (Recommended)
| Let me read about more steps that might be required to solve the problem"
| ****************
|
| When I click the "register or reinstall" option it shows a screen with the
| percentage of files that are being downloaded and when the "registered"
| amount gets to 100% I am taken back to the screen with the "Express" and
| "Custom" options.
|
| Regardless of which I select the entire process starts over again.
|
| What is wrong?
|
| Thanks,
|
| Jim
|
|
|
|
|
|
|
|
|

--
help me about useing computer


"hfg1551" wrote:

> When I to to Microsoft Update and the screen giving the choice between
> "Express" and "Custom" appear, regardless of which choice I make, the next
> screen shows the green progress bar and then goes to a screen with the
> following:
>
>
> *************
> "Files required to use Microsoft Update are no longer registered or
> installed on your computer. To continue:
>
> Register or reinstall the files for me now (Recommended)
> Let me read about more steps that might be required to solve the problem"
> ****************
>
> When I click the "register or reinstall" option it shows a screen with the
> percentage of files that are being downloaded and when the "registered"
> amount gets to 100% I am taken back to the screen with the "Express" and
> "Custom" options.
>
> Regardless of which I select the entire process starts over again.
>
> What is wrong?
>
> Thanks,
>
> Jim
>
>
>
>
>
>
>
>
>