Microsoft Updates on Jul 8th

Received 4 updates. KB953432 and KB953465, which both pertain to Outlook,
fail to update. Tried downloading the updates from the site and running the
exe programs. Those failed also. Now what?

Research Feature wrote:
> Received 4 updates. KB953432 and KB953465, which both pertain to
> Outlook, fail to update. Tried downloading the updates from the
> site and running the exe programs. Those failed also. Now what?

*ASSUMING* Windows XP...
( In the future - please give relevant details initially. ;-) )

As many will tell you - ignore the title and symptoms listed in the article
referred to. Do method 1 and 2 and see if it fixes your issue whether or
not you repaired anything.

http://support.microsoft.com/kb/943144
Try method 1 and try to update*.
If fails - try method 2 and try to update*.

*try to update:
- Visit http://windowsupdate.microsoft.com/
- If it asks you to install anything before you see a selection of "Custom"
or "Express" - do so.
- Once you see the "Custom" or "Express" selection, choose "Custom".
- Scan for updates.
- When it lists what it finds - install the critical ones.
- You are generally safe doing the Optional Software Updates. I suggest
avoiding the Optional Hardware Updates completely.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

Well, one is for Outlook 2003 and the other for Outlook 2007.

"Research Feature" wrote:

> Received 4 updates. KB953432 and KB953465, which both pertain to Outlook,
> fail to update. Tried downloading the updates from the site and running the
> exe programs. Those failed also. Now what?

I have Outlook 2003. Why would I receive an update for 2007 if I don't have
it? Also, why did't the update for 2003 (whichever one it was), update and
how can I get it to work?

"Gis Bun" wrote:

>
> Well, one is for Outlook 2003 and the other for Outlook 2007.
>
> "Research Feature" wrote:
>
> > Received 4 updates. KB953432 and KB953465, which both pertain to Outlook,
> > fail to update. Tried downloading the updates from the site and running the
> > exe programs. Those failed also. Now what?

There are log files in c:\windows. Scroll towards the bottom with the
appropriate log file open. Should give you hints.

"Research Feature" wrote:

> I have Outlook 2003. Why would I receive an update for 2007 if I don't have
> it? Also, why did't the update for 2003 (whichever one it was), update and
> how can I get it to work?
>
> "Gis Bun" wrote:
>
> >
> > Well, one is for Outlook 2003 and the other for Outlook 2007.
> >
> > "Research Feature" wrote:
> >
> > > Received 4 updates. KB953432 and KB953465, which both pertain to Outlook,
> > > fail to update. Tried downloading the updates from the site and running the
> > > exe programs. Those failed also. Now what?

Don't understand your reply. Which 'appropriate log file open' and what
exactly am I looking for?

"Gis Bun" wrote:

> There are log files in c:\windows. Scroll towards the bottom with the
> appropriate log file open. Should give you hints.
>
> "Research Feature" wrote:
>
> > I have Outlook 2003. Why would I receive an update for 2007 if I don't have
> > it? Also, why did't the update for 2003 (whichever one it was), update and
> > how can I get it to work?
> >
> > "Gis Bun" wrote:
> >
> > >
> > > Well, one is for Outlook 2003 and the other for Outlook 2007.
> > >
> > > "Research Feature" wrote:
> > >
> > > > Received 4 updates. KB953432 and KB953465, which both pertain to Outlook,
> > > > fail to update. Tried downloading the updates from the site and running the
> > > > exe programs. Those failed also. Now what?

Open c:\windows
Look for the log file that corresponds to the KB number you have problems
with and open with a text editor.
For example, KB951748.log is for KB951748 MS08-037. Scroll towards the
bottom. Look for any error and warning messages.

"Research Feature" wrote:

> Don't understand your reply. Which 'appropriate log file open' and what
> exactly am I looking for?
>
> "Gis Bun" wrote:
>
> > There are log files in c:\windows. Scroll towards the bottom with the
> > appropriate log file open. Should give you hints.
> >
> > "Research Feature" wrote:
> >
> > > I have Outlook 2003. Why would I receive an update for 2007 if I don't have
> > > it? Also, why did't the update for 2003 (whichever one it was), update and
> > > how can I get it to work?
> > >
> > > "Gis Bun" wrote:
> > >
> > > >
> > > > Well, one is for Outlook 2003 and the other for Outlook 2007.
> > > >
> > > > "Research Feature" wrote:
> > > >
> > > > > Received 4 updates. KB953432 and KB953465, which both pertain to Outlook,
> > > > > fail to update. Tried downloading the updates from the site and running the
> > > > > exe programs. Those failed also. Now what?

I opened c:windows and did not find anything that had either KB953432 or
KB953465.

John

"Gis Bun" wrote:

> Open c:\windows
> Look for the log file that corresponds to the KB number you have problems
> with and open with a text editor.
> For example, KB951748.log is for KB951748 MS08-037. Scroll towards the
> bottom. Look for any error and warning messages.
>
> "Research Feature" wrote:
>
> > Don't understand your reply. Which 'appropriate log file open' and what
> > exactly am I looking for?
> >
> > "Gis Bun" wrote:
> >
> > > There are log files in c:\windows. Scroll towards the bottom with the
> > > appropriate log file open. Should give you hints.
> > >
> > > "Research Feature" wrote:
> > >
> > > > I have Outlook 2003. Why would I receive an update for 2007 if I don't have
> > > > it? Also, why did't the update for 2003 (whichever one it was), update and
> > > > how can I get it to work?
> > > >
> > > > "Gis Bun" wrote:
> > > >
> > > > >
> > > > > Well, one is for Outlook 2003 and the other for Outlook 2007.
> > > > >
> > > > > "Research Feature" wrote:
> > > > >
> > > > > > Received 4 updates. KB953432 and KB953465, which both pertain to Outlook,
> > > > > > fail to update. Tried downloading the updates from the site and running the
> > > > > > exe programs. Those failed also. Now what?

"Research Feature" wrote:

> I opened c:windows and did not find anything that had either KB953432 or
> KB953465.
>
> John
>
> "Gis Bun" wrote:
>
> > Open c:\windows
> > Look for the log file that corresponds to the KB number you have problems
> > with and open with a text editor.
> > For example, KB951748.log is for KB951748 MS08-037. Scroll towards the
> > bottom. Look for any error and warning messages.
> >
> > "Research Feature" wrote:
> >
> > > Don't understand your reply. Which 'appropriate log file open' and what
> > > exactly am I looking for?
> > >
> > > "Gis Bun" wrote:
> > >
> > > > There are log files in c:\windows. Scroll towards the bottom with the
> > > > appropriate log file open. Should give you hints.
> > > >
> > > > "Research Feature" wrote:
> > > >
> > > > > I have Outlook 2003. Why would I receive an update for 2007 if I don't have
> > > > > it? Also, why did't the update for 2003 (whichever one it was), update and
> > > > > how can I get it to work?
> > > > >
> > > > > "Gis Bun" wrote:
> > > > >
> > > > > >
> > > > > > Well, one is for Outlook 2003 and the other for Outlook 2007.
> > > > > >
> > > > > > "Research Feature" wrote:
> > > > > >
> > > > > > > Received 4 updates. KB953432 and KB953465, which both pertain to Outlook,
> > > > > > > fail to update. Tried downloading the updates from the site and running the
> > > > > > > exe programs. Those failed also. Now what?

I have had the same issue today with this two updates.
I am running Vista 64 bit and also have Office 2003 installed.

"Research Feature" wrote:

> I opened c:windows and did not find anything that had either KB953432 or
> KB953465.
>
> John
>
> "Gis Bun" wrote:
>
> > Open c:\windows
> > Look for the log file that corresponds to the KB number you have problems
> > with and open with a text editor.
> > For example, KB951748.log is for KB951748 MS08-037. Scroll towards the
> > bottom. Look for any error and warning messages.
> >
> > "Research Feature" wrote:
> >
> > > Don't understand your reply. Which 'appropriate log file open' and what
> > > exactly am I looking for?
> > >
> > > "Gis Bun" wrote:
> > >
> > > > There are log files in c:\windows. Scroll towards the bottom with the
> > > > appropriate log file open. Should give you hints.
> > > >
> > > > "Research Feature" wrote:
> > > >
> > > > > I have Outlook 2003. Why would I receive an update for 2007 if I don't have
> > > > > it? Also, why did't the update for 2003 (whichever one it was), update and
> > > > > how can I get it to work?
> > > > >
> > > > > "Gis Bun" wrote:
> > > > >
> > > > > >
> > > > > > Well, one is for Outlook 2003 and the other for Outlook 2007.
> > > > > >
> > > > > > "Research Feature" wrote:
> > > > > >
> > > > > > > Received 4 updates. KB953432 and KB953465, which both pertain to Outlook,
> > > > > > > fail to update. Tried downloading the updates from the site and running the
> > > > > > > exe programs. Those failed also. Now what?