Microsoft Visual C++ Runtime Library

Whenever I start my computer I get two identical error messages:
Runtime Error!
Program C:\Windows\System32\Rundll32.exe

This application has requested the Runtime to teminate it in an unusual way.
Please contact the application's support team for more information

I also get a similar error message when right-clicking on the desktop,
except it says:

Program: C:\Windows\explorer.exe

The rest of the message is the same.

I've run many spyware checks, system scans, and other programs and read a
lot of articles in forums but nothing has proved helpful. Any help would be
appreciated.

Lysserd wrote:

> Whenever I start my computer I get two identical error messages:
> Runtime Error!
> Program C:\Windows\System32\Rundll32.exe
>
> This application has requested the Runtime to teminate it in an unusual
> way. Please contact the application's support team for more information
>
> I also get a similar error message when right-clicking on the desktop,
> except it says:
>
> Program: C:\Windows\explorer.exe
>
> The rest of the message is the same.
>
> I've run many spyware checks, system scans, and other programs and read a
> lot of articles in forums but nothing has proved helpful. Any help would
> be appreciated.

It seems that something you've installed is set to start with Windows and is
failing. In addition, it is something that when you first installed it
shoved itself into the right-click context menu. So I would manage your
Startup with the System Configuration Utility to begin with. If that isn't
enough, then do a clean boot and add things back one at a time until you
find the culprit. Then you can get rid of it or reinstall it, depending on
what it is and whether you want to keep it.

A. Manage Startup

Start Orb>Start Search box>msconfig [enter]

If you are prompted for an administrator password or for a confirmation,
type the password, or click Continue. Then see what is on the Startup tab.
You don't need to restart immediately, but the next time you do you'll get
a dialog saying you've used the Utility. Usually in Vista this will be
blocked by Windows Defender and you'll need to allow it so you can then
tick the box that says in effect, "don't bother me about this again".

Important - Do not use the System Configuration Utility to stop processes.
Instead, use Start>Run>services.msc [enter] and do not stop any services
unless you really, really know what you're doing.

The free Autoruns program is very useful for managing your Startup -
http://www.microsoft.com/technet/sys...s/default.mspx - Autoruns

How to troubleshoot a problem by performing a clean boot in Windows Vista -
http://support.microsoft.com/default...b;EN-US;929135

B. Right-click context menu

For the right-click context menu, uninstalling the Mystery Culprit may take
care of it, but personally I find that having as few third-party extras in
the context menu as possible is A Good Thing. You can easily manage them
with the free ShellExView program.

http://www.nirsoft.net/utils/shexview.html

Manage the context-menu entries for folders, drives and Namespace objects -
http://windowsxp.mvps.org/context_folders.htm

Malke
--
MS-MVP
Elephant Boy Computers
www.elephantboycomputers.com
Don't Panic!

I apologize on bringing up this thread again, but this is what brought
me here through a google search.

You see, I'm going through the same exact problems as the OP had listed
and tried my best to follow the suggestion given in this thread but
couldn't do it all since I've gotten uneasy from continuing on doing
anything without knowing fully on what I was doing. I didn't want to
make something worse by trying to get something better even though the
instructions are right there, you know?

I'm not exactly computer literate and got confused on what exactly I
have to do for once I tried the clean boot, so if someone doesn't mind
going on their way out and screencap the steps bit-by-bit so I can have
an easier understanding on what to do so I can try this again? I'd
appreciate it.


--
Selfy

"Selfy" <> wrote in message
news:...
>
> I apologize on bringing up this thread again, but this is what brought
> me here through a google search.
>
> You see, I'm going through the same exact problems as the OP had listed
> and tried my best to follow the suggestion given in this thread but
> couldn't do it all since I've gotten uneasy from continuing on doing
> anything without knowing fully on what I was doing. I didn't want to
> make something worse by trying to get something better even though the
> instructions are right there, you know?
>
> I'm not exactly computer literate and got confused on what exactly I
> have to do for once I tried the clean boot, so if someone doesn't mind
> going on their way out and screencap the steps bit-by-bit so I can have
> an easier understanding on what to do so I can try this again? I'd
> appreciate it.
>
>
> --
> Selfy
..
Many of us use a method of reaching this newsgroup that does not make
it easy to go back to previous messages in threads read before the
current session, and therefore use quoting of previous messages we are
replying to. Since you didn't, both I and a large percentage of the people
who respond in this newsgroup are unwilling to take the significant amount
of time to find the rest of the thread you are replying to.

Robert Miles

Selfy wrote:

>
> I apologize on bringing up this thread again, but this is what brought
> me here through a google search.
>
> You see, I'm going through the same exact problems as the OP had listed
> and tried my best to follow the suggestion given in this thread but
> couldn't do it all since I've gotten uneasy from continuing on doing
> anything without knowing fully on what I was doing. I didn't want to
> make something worse by trying to get something better even though the
> instructions are right there, you know?
>
> I'm not exactly computer literate and got confused on what exactly I
> have to do for once I tried the clean boot, so if someone doesn't mind
> going on their way out and screencap the steps bit-by-bit so I can have
> an easier understanding on what to do so I can try this again? I'd
> appreciate it.
>
>
As Mr. Miles wrote to you, we can't help you because we have no idea what
went on in this thread or what your problem is. You need to make a new post
all your own, following the suggestions in the links under the "How to
Post" section below. Here is an explanation:

You are not posting on a real forum as you think you are and you didn't
quote any of the thread to which you are replying. You are using a web
interface that leeches Usenet posts and most of the rest of us are using
real newsreaders. We don't see what you do. If you want to participate in
Usenet, the better way is to set up a newsreader. This is very easy to do
and I'll give you information about that below. If you prefer to use a
forum, then here are two excellent ones:

http://forum.aumha.org/index.php
http://http://computerhaven.info/

Since you are using a web interface, you may not realize that this is really
a newsgroup. You will get far more out of this resource if you learn to use
a newsreader. There are many good newsreaders for Windows, but you can use
Outlook Express (XP) or Windows Mail (Vista) since you already have it.
Here are some links to information about newsgroups:

About Usenet:
http://en.wikipedia.org/wiki/Usenet
http://www.faqs.org/faqs/ - Usenet FAQs from the Internet FAQ Archives
http://www.usenetmonster.com/infocenter/
http://www.elephantboycomputers.com/page2.html#Usenet - a brief explanation
of newsgroups

Outlook Express/Windows Mail as Newsreader:
http://michaelstevenstech.com/outloo...snewreader.htm
http://rickrogers.org/setupoe.htm
http://vistasupport.mvps.org/accessi...ndows_mail.htm

How to Post:
http://www.elephantboycomputers.com/page2.html#Usenet
http://support.microsoft.com/default.aspx/kb/555375 - How to Ask a Question
http://users.tpg.com.au/bzyhjr/liszt.htm - How Not to Get Technical Help on
Usenet
http://www.catb.org/~esr/faqs/smart-questions.html

http://aumha.org/nntp.htm - list of MS newsgroups
microsoft.public.test.here - MS group to test if your newsreader is working
properly
http://www3.telus.net/dandemar/munad.htm - how to munge email address
http://en.wikipedia.org/wiki/Crossposting - crossposting
http://www.blakjak.demon.co.uk/mul_crss.htm - multiposting

Other Newsreaders for Windows:
http://www.forteinc.com/main/homepage.php - Forte
http://www.mozilla.org - Thunderbird

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
http://www.elephantboycomputers.com/#FAQ