Microsoft Windows Installer 3.1 Failed

When updating, I received this message. Any suggestions?

I also keep getting Microsoft Windows Installer 3.1 failed and I can't get
any updates until this is installed. Please help if you can.--
Sue


"lcrcpc" wrote:

> When updating, I received this message. Any suggestions?

In message <5CE66240-C189-4612-895A->, Sue
<> writes
>I also keep getting Microsoft Windows Installer 3.1 failed and I can't get
>any updates until this is installed. Please help if you can.--
>Sue
>
>
>"lcrcpc" wrote:
>
>> When updating, I received this message. Any suggestions?

Try this (worked for me).

Assumptions
o You use XP-Home
o You have more than one user i.d. classed as administrator

Possible Solution:
o Log in to one of the admin user i.d. that is NOT the one for
which the update fails.
o Try update again.
o If it still fails, go through each user i.d. with admin status
in turn. Hopefully one of these will permit the update.

If none of the admin user accounts permit a successful install you could
try creating a NEW user i.d. with admin privileges.

I am becoming increasingly convinced that some recent windows update has
imposed unworkable registry permissions - I have had trouble with
Windows Update install, Flash Player install, MS Anti-spyware install.
All of the solutions for these required either a switch to a different
user i.d. to circumnavigate errors in registry permissions.

Good luck,
--
Neale Hind
Insanity is hereditary, you get it from your children

same problem......

"lcrcpc" wrote:

> When updating, I received this message. Any suggestions?