Perhaps the following will explain & resolve your issue:
Problems in Windows Explorer or the Windows shell
after you install Security Update MS06-015
http://support.microsoft.com/kb/918165
Easy Fix: Visit
http://www.kellys-korner-xp.com/xp_tweaks.htm and scroll
down to Item No. 383 "Hewlett-Packard's Share-to-Web software - Fix (MS06-015)"
to download a simple registry fix.
[Direct Patch Download:
http://www.kellys-korner-xp.com/regs_edits/hp.vbs]
Note: You may need to temporarily disable your antivirus program
in order to safely run the scripted fix.
--
Carey Frisch
Microsoft MVP
Windows - Shell/User
Microsoft Community Newsgroups
news://msnews.microsoft.com/
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"Lyn K" wrote:
| I cannot open or access in-coming e-mails. Trying to open ANY e-mail sends
| the curser goes into "waiting" mode - then it won't come out of "waiting"
| mode. The only way I can get out is to press Ctrl+Alt+Del which tells me
| "Mircosoft Outlook is not Responding" and then it closes the program down.