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Missing buttons/tabs

 
 
bjswick33
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      09-19-2007
I have an issue with one of my computers. I'm running the latest beta and on
one PC I'm missing all the tabs and buttons. I don't recall doing anything
they just went away. I checked the options and nothing in the tabs section.
Even the icon to go to my spaces is missing along with make a phone call, and
another. Not sure if this is a setting or not. An uninstall and install
does nothing. Does a beta or new version update all the items in messenger?
 
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Jonathan Kay [MVP]
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      09-19-2007
Greetings,

When you start Messenger and connect, it connects to a web service to download the
configuration data in your account, including your tabs, what games are available in your
locale, mobile information, etc.

If Messenger can't connect to the web service, these options won't be available and will
appear to be blank. Simply sign out and sign in to try to reconnect to the web service
normally.

However, if you're unable to connect to it consistently, it's more than likely a software
firewall (like ZoneAlarm) which is blocking it.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2007 Jonathan Kay.
You *must* contact me for redistribution rights.
--


"bjswick33" <> wrote in message
news0F3876C-3D80-4628-AA1D-...
> I have an issue with one of my computers. I'm running the latest beta and on
> one PC I'm missing all the tabs and buttons. I don't recall doing anything
> they just went away. I checked the options and nothing in the tabs section.
> Even the icon to go to my spaces is missing along with make a phone call, and
> another. Not sure if this is a setting or not. An uninstall and install
> does nothing. Does a beta or new version update all the items in messenger?



 
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bjswick33
Guest
Posts: n/a

 
      09-20-2007
Jonathan,

The firewall was probably the case. I was at work at the time and when
trying at home they came up. I was wondering if the tabs were based on a
call or not since the icons would change (Xbox to Halo 3). Thanks for the
help!

"Jonathan Kay [MVP]" wrote:

> Greetings,
>
> When you start Messenger and connect, it connects to a web service to download the
> configuration data in your account, including your tabs, what games are available in your
> locale, mobile information, etc.
>
> If Messenger can't connect to the web service, these options won't be available and will
> appear to be blank. Simply sign out and sign in to try to reconnect to the web service
> normally.
>
> However, if you're unable to connect to it consistently, it's more than likely a software
> firewall (like ZoneAlarm) which is blocking it.
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
> Associate Expert
> http://www.microsoft.com/windowsxp/expertzone/
> Messenger Resources - http://messenger.jonathankay.com
> All posts unless otherwise specified are (c) 2007 Jonathan Kay.
> You *must* contact me for redistribution rights.
> --
>
>
> "bjswick33" <> wrote in message
> news0F3876C-3D80-4628-AA1D-...
> > I have an issue with one of my computers. I'm running the latest beta and on
> > one PC I'm missing all the tabs and buttons. I don't recall doing anything
> > they just went away. I checked the options and nothing in the tabs section.
> > Even the icon to go to my spaces is missing along with make a phone call, and
> > another. Not sure if this is a setting or not. An uninstall and install
> > does nothing. Does a beta or new version update all the items in messenger?

>
>

 
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