Missing DOS command

Windows XP Home + SP2
I have looked at the many posts to deal with error 0x80240030 but those I
can try do not work while the most likely solutions require me to use
proxycfg but this is not recognised as a command. Some other commands are
also not available including chkdsk. The problem occured "out of the blue"
without any intevention by me - the posts go back a few years is this a
weakness in Windows XP?
Help would be very much appreciated.
Bobby

Bobby <> wrote:

> I have looked at the many posts to deal with error 0x80240030 but
> those I can try do not work while the most likely solutions require
> me to use proxycfg but this is not recognised as a command. Some
> other commands are also not available including chkdsk. The problem
> occured "out of the blue" without any intevention by me - the posts
> go back a few years

First, you should check whether hard disk corruption in directories has
resulted in files becoming apparently missing.

Open "My Computer", right click on Drive C:, select "Properties", click
"Tools", click "Check Now", check both check-boxes, click "Start", and allow
Windows to restart as instructed. When Windows restarts, a complete check
of Drive C: will be made, which might take a long time.

The next stage is to check that all protected Windows files are present.
You will need your Windows installation CD-ROM. Open a command prompt
windows, and type the command:

sfc /scannow

This might take 45 to 60 minutes.

If this does not cure your problem, then you should perform a "Repair
re-installation" of Windows (see
http://www.microsoft.com/windowsxp/u...ps/doug92.mspx
for method - this will leave all your other installations intact). If your
original Windows CD-ROM did not contain SP2, then the next thing you will
need to do is re-apply SP2, and after that use Windows Update to re-install
all subsequent updates.

--
Robin Walker [MVP Networking]

Thank you very much for the reply - a stepwise clear method suits my brain! I
got as far as the sfc prompt which was (predictably?) not recognised. I do
not know whether I misunderstood the repair re-installation of Windows but
the original (OEM) disk warned me that all data would be lost. I followed
this path because I had good backup (Acronis). Everything is fine now and the
experience has contributed to the never ending learning process.

Bobby

"Robin Walker [MVP]" wrote:

> Bobby <> wrote:
>
> > I have looked at the many posts to deal with error 0x80240030 but
> > those I can try do not work while the most likely solutions require
> > me to use proxycfg but this is not recognised as a command. Some
> > other commands are also not available including chkdsk. The problem
> > occured "out of the blue" without any intevention by me - the posts
> > go back a few years
>
> First, you should check whether hard disk corruption in directories has
> resulted in files becoming apparently missing.
>
> Open "My Computer", right click on Drive C:, select "Properties", click
> "Tools", click "Check Now", check both check-boxes, click "Start", and allow
> Windows to restart as instructed. When Windows restarts, a complete check
> of Drive C: will be made, which might take a long time.
>
> The next stage is to check that all protected Windows files are present.
> You will need your Windows installation CD-ROM. Open a command prompt
> windows, and type the command:
>
> sfc /scannow
>
> This might take 45 to 60 minutes.
>
> If this does not cure your problem, then you should perform a "Repair
> re-installation" of Windows (see
> http://www.microsoft.com/windowsxp/u...ps/doug92.mspx
> for method - this will leave all your other installations intact). If your
> original Windows CD-ROM did not contain SP2, then the next thing you will
> need to do is re-apply SP2, and after that use Windows Update to re-install
> all subsequent updates.
>
> --
> Robin Walker [MVP Networking]
>
>
>
>