Missing "Help" icons

Ever since I installed my Vista Ultimate Edition, the icons in "Help" have
been missing. It makes no difference whether I use online Help or Offline
Help. All I see are the proverbial place markers (red X) where the icons
should appear. Anyone have an idea how I can fix this?

Screenshot here: http://img204.imageshack.us/img204/3927/helpye8.gif

Is the box for "Show Pictures" checked (under the heading Multimedia) on the
Advanced tab of Internet Properties?

"Hapkido" <> wrote in message
news:On$...
> Ever since I installed my Vista Ultimate Edition, the icons in "Help" have
> been missing. It makes no difference whether I use online Help or Offline
> Help. All I see are the proverbial place markers (red X) where the icons
> should appear. Anyone have an idea how I can fix this?
>
> Screenshot here: http://img204.imageshack.us/img204/3927/helpye8.gif

This happens if the "Content Type" setting for .PNG file types is broken. Download a REG file from Daniel Martin's site here:

http://winvista.mvps.org/Ficheros/PNG.reg

Download and save it to Desktop. Right-click on the file and choose Merge.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


"Hapkido" <> wrote in message news:On$...
Ever since I installed my Vista Ultimate Edition, the icons in "Help" have
been missing. It makes no difference whether I use online Help or Offline
Help. All I see are the proverbial place markers (red X) where the icons
should appear. Anyone have an idea how I can fix this?

Screenshot here: http://img204.imageshack.us/img204/3927/helpye8.gif

Ramesh,

Once again, you have come through with the answer. You da man!!

Thanks.... issue resolved. The .reg file was the key (pun intended). hehe

"Ramesh, MS-MVP" <> wrote in message
news:%...
This happens if the "Content Type" setting for .PNG file types is broken.
Download a REG file from Daniel Martin's site here:

http://winvista.mvps.org/Ficheros/PNG.reg

Download and save it to Desktop. Right-click on the file and choose Merge.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


"Hapkido" <> wrote in message
news:On$...
Ever since I installed my Vista Ultimate Edition, the icons in "Help" have
been missing. It makes no difference whether I use online Help or Offline
Help. All I see are the proverbial place markers (red X) where the icons
should appear. Anyone have an idea how I can fix this?

Screenshot here: http://img204.imageshack.us/img204/3927/helpye8.gif

You're welcome Hapkido :-)

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


"Hapkido" <> wrote in message news:...
Ramesh,

Once again, you have come through with the answer. You da man!!

Thanks.... issue resolved. The .reg file was the key (pun intended). hehe

"Ramesh, MS-MVP" <> wrote in message
news:%...
This happens if the "Content Type" setting for .PNG file types is broken.
Download a REG file from Daniel Martin's site here:

http://winvista.mvps.org/Ficheros/PNG.reg

Download and save it to Desktop. Right-click on the file and choose Merge.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


"Hapkido" <> wrote in message
news:On$...
Ever since I installed my Vista Ultimate Edition, the icons in "Help" have
been missing. It makes no difference whether I use online Help or Offline
Help. All I see are the proverbial place markers (red X) where the icons
should appear. Anyone have an idea how I can fix this?

Screenshot here: http://img204.imageshack.us/img204/3927/helpye8.gif

I have the same problem, and the . reg file does not work for me. Have
checked the registry and the key that the reg file injects is already
there.

I have also read someting about In Command Prompt (which you should run
as administrator), type regsvr32 c:\windows\system32\pngfilt.dll, but
that only generates an error for me.

The module "c:\windows\system32\pngfilt.dll" was loaded but the
entry-point DllRegisterServer was not found. Make sure that
"pngfilt.dll" is a valid DLL or OCX file.

Does this mean that the .dll file is corrupt or someting else is wrong
with it? I have tried running system file checker on the whole system
and on that specific file, and get no error on the file.


--
eijnok
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Hi eijnok,

Pngfilt.dll module in Windows Vista does not have a DllRegisterServer entry-point, and hence it can't be registered.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


"eijnok" <> wrote in message news:...

I have the same problem, and the . reg file does not work for me. Have
checked the registry and the key that the reg file injects is already
there.

I have also read someting about In Command Prompt (which you should run
as administrator), type regsvr32 c:\windows\system32\pngfilt.dll, but
that only generates an error for me.

The module "c:\windows\system32\pngfilt.dll" was loaded but the
entry-point DllRegisterServer was not found. Make sure that
"pngfilt.dll" is a valid DLL or OCX file.

Does this mean that the .dll file is corrupt or someting else is wrong
with it? I have tried running system file checker on the whole system
and on that specific file, and get no error on the file.


--
eijnok
------------------------------------------------------------------------
eijnok's Profile: http://forums.techarena.in/member.php?userid=24236
View this thread: http://forums.techarena.in/showthread.php?t=721453

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I had the same problem on my new laptop running Vista Business. The reg
patch fixed it - thanks Ramesh!

David