Missing Icons in Help and IE7

I have windows Vista Home premium, the Icons in the Help section are missing,
also when I use Internet Explorer 7 it is the same. For example, if I vist
this page with IE 7, all the left side menu and the top of the page are boxes
with a red X in them, and they are all inactive. Would appreciate any help. I
have tried all the suggestions in this discussion group with Regedit etc, but
nothing seem to work. Thanks everyone
--
aussietaff

aussietaff;710669 Wrote:
> I have windows Vista Home premium, the Icons in the Help section are
> missing,
> also when I use Internet Explorer 7 it is the same. For example, if I
> vist
> this page with IE 7, all the left side menu and the top of the page are
> boxes
> with a red X in them, and they are all inactive. Would appreciate any
> help. I
> have tried all the suggestions in this discussion group with Regedit
> etc, but
> nothing seem to work. Thanks everyone
> --
> aussietaff

Hi Aussietaff,

I do not know if Option Two in this tutorial will help with IE7, but
this may help with the "Help and Support" icons.

http://www.vistax64.com/tutorials/87...ort-vista.html

Hope this helps,
Shawn


--
Brink

*There are no dumb questions, just the people that do not ask
them.*
'*VISTA FORUMS*' *Please post feedback to help others.*

Hi Shawn
Thanks for your reply, unfortunately, it did nothing, I had tried a couple
of other similar fixes without any luck. I don't know if it makes any
difference, but I do have winHlp32.exe installed. Also I would like to say
that in my Windows Experience Index, when I try to Update my score, it
advises "Cannot Complete Assessment"
Apparently, this is another common problem, that no one seems to have the
answer for. Thes e problems all seem to have happened at the same time, but I
don't know why, Everything else works fine. Thanks again.
--
aussietaff


"Brink" wrote:

>
> aussietaff;710669 Wrote:
> > I have windows Vista Home premium, the Icons in the Help section are
> > missing,
> > also when I use Internet Explorer 7 it is the same. For example, if I
> > vist
> > this page with IE 7, all the left side menu and the top of the page are
> > boxes
> > with a red X in them, and they are all inactive. Would appreciate any
> > help. I
> > have tried all the suggestions in this discussion group with Regedit
> > etc, but
> > nothing seem to work. Thanks everyone
> > --
> > aussietaff
>
> Hi Aussietaff,
>
> I do not know if Option Two in this tutorial will help with IE7, but
> this may help with the "Help and Support" icons.
>
> http://www.vistax64.com/tutorials/87...ort-vista.html
>
> Hope this helps,
> Shawn
>
>
> --
> Brink
>
> *There are no dumb questions, just the people that do not ask
> them.*
> '*VISTA FORUMS*' > *Please post feedback to help others.*
>

aussietaff;711575 Wrote:
> Hi Shaw
> Thanks for your reply, unfortunately, it did nothing, I had tried
> coupl
> of other similar fixes without any luck. I don't know if it makes an
> difference, but I do have winHlp32.exe installed. Also I would like t
> sa
> that in my Windows Experience Index, when I try to Update my score, i
> advises "Cannot Complete Assessment
> Apparently, this is another common problem, that no one seems to hav
> th
> answer for. Thes e problems all seem to have happened at the same time
> but
> don't know why, Everything else works fine. Thanks again
> -
> aussietaf
>
>
> "Brink" wrote
> > > >
> >
> > > aussietaff;710669 Wrote
> >
> > > Hi Aussietaff
> >
> > > I do not know if Option Two in this tutorial will help with IE7, bu
> > > this may help with the "Help and Support" icons
> >
> > > http://www.vistax64.com/tutorials/87...port-vista.htm
> >
> > > Hope this helps
> > > Shaw
> >
> >
> > > -
> > > Brin
> >
> > > *There are no dumb questions, just the people that do not as
> > > them.
> > > '*VISTA FORUMS*' (http://www.vistax64.com
> > > *Please post feedback to help others.
> > > > >

Aussietaf

You definitely have something more going on. I would recommend that yo
do a System Restore using a restore point dated before this proble
started to see if it cannot fix it for you. This tutorial will show yo
how to if needed

http://www.vistax64.com/tutorials/76...estore-how.htm

Hope this helps
Shaw

--
Brin

*There are no dumb questions, just the people that do not as
them.*
'*VISTA FORUMS*' *Please post feedback to help others.*

Thankyou Shawn, The problem goes back further than the Restore will allow, so
I will just keep trying
Regards and appreciation
--
aussietaff


"Brink" wrote:

>
> aussietaff;711575 Wrote:
> > Hi Shawn
> > Thanks for your reply, unfortunately, it did nothing, I had tried a
> > couple
> > of other similar fixes without any luck. I don't know if it makes any
> > difference, but I do have winHlp32.exe installed. Also I would like to
> > say
> > that in my Windows Experience Index, when I try to Update my score, it
> > advises "Cannot Complete Assessment"
> > Apparently, this is another common problem, that no one seems to have
> > the
> > answer for. Thes e problems all seem to have happened at the same time,
> > but I
> > don't know why, Everything else works fine. Thanks again.
> > --
> > aussietaff
> >
> >
> > "Brink" wrote:
> > > > >
> > > >
> > > > aussietaff;710669 Wrote:
> > > >
> > > > Hi Aussietaff,
> > > >
> > > > I do not know if Option Two in this tutorial will help with IE7, but
> > > > this may help with the "Help and Support" icons.
> > > >
> > > > http://www.vistax64.com/tutorials/87...ort-vista.html
> > > >
> > > > Hope this helps,
> > > > Shawn
> > > >
> > > >
> > > > --
> > > > Brink
> > > >
> > > > *There are no dumb questions, just the people that do not ask
> > > > them.*
> > > > '*VISTA FORUMS*' > > > > *Please post feedback to help others.*
> > > > > >
>
> Aussietaf,
>
> You definitely have something more going on. I would recommend that you
> do a System Restore using a restore point dated before this problem
> started to see if it cannot fix it for you. This tutorial will show you
> how to if needed.
>
> http://www.vistax64.com/tutorials/76...store-how.html
>
> Hope this helps,
> Shawn
>
>
> --
> Brink
>
> *There are no dumb questions, just the people that do not ask
> them.*
> '*VISTA FORUMS*' > *Please post feedback to help others.*
>

aussietaff;712535 Wrote:
> Thankyou Shawn, The problem goes back further than the Restore wil
> allow, s
> I will just keep tryin
> Regards and appreciatio
> -
> aussietaf
>
>
> "Brink" wrote
> > > >
> >
> > > aussietaff;711575 Wrote
> >
> > > Aussietaf
> >
> > > You definitely have something more going on. I would recommend tha
> > yo
> > > do a System Restore using a restore point dated before this proble
> > > started to see if it cannot fix it for you. This tutorial will sho
> > yo
> > > how to if needed
> >
> > > http://www.vistax64.com/tutorials/76...estore-how.htm
> >
> > > Hope this helps
> > > Shaw
> >
> >
> > > -
> > > Brin
> >
> > > *There are no dumb questions, just the people that do not as
> > > them.
> > > '*VISTA FORUMS*' (http://www.vistax64.com
> > > *Please post feedback to help others.
> > > > >

Well Aussietaff

Other than a reinstall, you can try a Repair install to fix th
problem. This tutorial will show you how to

http://www.vistax64.com/tutorials/88...tall-vista.htm

Shaw

--
Brin

*There are no dumb questions, just the people that do not as
them.*
'*VISTA FORUMS*' *Please post feedback to help others.*

Hi Shawn, I don;t think that I am confident in doing your suggestion, because
everything else is working OK, I just might make it worse. Whilst I was at
the link I looked at the tutorial for re installing Icons, I search my
computer, and I do Not have a file called IconCache.db It just is not there
or anywhere else. Do you think that could be the problem? and if so how do I
get it back
Thanks--
aussietaff


"Brink" wrote:

>
> aussietaff;712535 Wrote:
> > Thankyou Shawn, The problem goes back further than the Restore will
> > allow, so
> > I will just keep trying
> > Regards and appreciation
> > --
> > aussietaff
> >
> >
> > "Brink" wrote:
> > > > >
> > > >
> > > > aussietaff;711575 Wrote:
> > > >
> > > > Aussietaf,
> > > >
> > > > You definitely have something more going on. I would recommend that
> > > you
> > > > do a System Restore using a restore point dated before this problem
> > > > started to see if it cannot fix it for you. This tutorial will show
> > > you
> > > > how to if needed.
> > > >
> > > > http://www.vistax64.com/tutorials/76...store-how.html
> > > >
> > > > Hope this helps,
> > > > Shawn
> > > >
> > > >
> > > > --
> > > > Brink
> > > >
> > > > *There are no dumb questions, just the people that do not ask
> > > > them.*
> > > > '*VISTA FORUMS*' > > > > *Please post feedback to help others.*
> > > > > >
>
> Well Aussietaff,
>
> Other than a reinstall, you can try a Repair install to fix the
> problem. This tutorial will show you how to.
>
> http://www.vistax64.com/tutorials/88...all-vista.html
>
> Shawn
>
>
> --
> Brink
>
> *There are no dumb questions, just the people that do not ask
> them.*
> '*VISTA FORUMS*' > *Please post feedback to help others.*
>

aussietaff;713522 Wrote:
> Hi Shawn, I don;t think that I am confident in doing your suggestion
> becaus
> everything else is working OK, I just might make it worse. Whilst I wa
> a
> the link I looked at the tutorial for re installing Icons, I search m
> computer, and I do Not have a file called IconCache.db It just is no
> ther
> or anywhere else. Do you think that could be the problem? and if so ho
> do
> get it bac
> Thanks-
> aussietaf
>
>
> "Brink" wrote
> > > >
> >
> > > aussietaff;712535 Wrote
> >
> > > Well Aussietaff
> >
> > > Other than a reinstall, you can try a Repair install to fix th
> > > problem. This tutorial will show you how to
> >
> > > http://www.vistax64.com/tutorials/88...tall-vista.htm
> >
> > > Shaw
> >
> >
> > > -
> > > Brin
> >
> > > *There are no dumb questions, just the people that do not as
> > > them.
> > > '*VISTA FORUMS*' (http://www.vistax64.com
> > > *Please post feedback to help others.
> > > > >

Aussietaf

I would not do it if you are not comfortable with doing it. It's jus
the only thing I know of left to try. That's all

The IconCache.db file is a hidden system file and needs to be unhidde
before you can see it. This tutorial will show you how to and how t
rebuild the icon cache. I do not think that this is your problem though

http://www.vistax64.com/tutorials/11...he-rebuild.htm

Shaw

--
Brin

*There are no dumb questions, just the people that do not as
them.*
'*VISTA FORUMS*' *Please post feedback to help others.*