"DemoDog" <> wrote in message
news:F67B5A7D-72ED-4228-B8A5-...
> Everone's help help is always appreciated, of course, but in my own case
> WSUS3SP1 had been up and running for more than a year.
*EXCELLENT*
> This week it stopped.
The good news here is that we know definitively that "it stopped" because of
something that happened at your site, and not something with the product
itself. Furthermore, applications don't just "stop".. some *external* event
is almost always responsible. In these situations the BEST "First Step" is
to identify the time period in which the problem first appered. The shorter
the time window, the better. Then survey every human being that could have
had any contact with any system involved in the WSUS environment, and
enumerate everything they did to those system(s) during the identified time
frame. Then ask them again -- because about 50% of the time it's something
somebody "thought" would have no effect -- and they were simply wrong. (Btw,
this is why organizations implement Change Management -- so potential
changes are discussed with all parties before the change is implemented.
Change Management prevents a lot of these scenarios.)
> Uninstall/reinstall went nowhere for me.
Uninstall/reinstall *rarely* fixes a configuration issue caused by something
done somewhere else -- which about 70% of the time is the cause when "WSUS
... stops working". Reinstalling software into a misconfigured network
environment won't fix a software installation that wasn't broken to begin
with. In fact, doing anything in the name of remediation/repair without
having a specific reason and a specific cause it's designed to repair,
usually results in nothing but wasted time...
> At this time, it's broken to the
> point where I can no longer even uninstall it, owing to an error,
....Or something like this: The uinstallation has issues -- sometimes a
direct cause of the real problem not being resolved -- and then countless
hours are spent trying to fix the uninstallation, and the *real* problem
gets lost in the mix.
Identify the problem first -- usually this requires a fair amount of
investigation, diagnostics, and analysis. Then identify appropriate
solutions, the expected results, and *document* everything done in the name
of the repair, so it can be safely undone at the first sign of a less than
perfect progression of events.
> I installed WSUS on another server, but WSUS was unable to recognize the
> db
> I copied from the old server.
Yeah.. that's quite possible. "Copying" a database from one server to
another requires a very specific procedure or it'll end up in a corrupted
copy of the database -- and possibly corrupting the original database as
well. I suspect that is what's happened here -- the copy is defective. Do
you still have the *original* database? Assuming the original database is
still available, and not corrupted, I can help you to get the original
database restored to your new WSUS server.
> At this point I'm rebuilding my update services environment from scratch.
Or... you could do this.
But don't forget.. the *original* issue is probably still present
--
Lawrence Garvin, M.S., MCITP:EA, MCDBA
Principal/CTO, Onsite Technology Solutions, Houston, Texas
Microsoft MVP - Software Distribution (2005-2009)
MS WSUS Website:
http://www.microsoft.com/wsus
My MVP Profile:
http://mvp.support.microsoft.com/pro...awrence.Garvin