modem not working

I have an internal PCI modem (USR 3CP5610) that I use as backup if DSL line
is down. IT worked under XP SP2, but under vista it doesn't. The device
manager shows it as working normally, but when I click diagnostics/querry
modem, the error is "the modem failed to respond".

Sorry about the duplicate post.
"richk" <> wrote in message
news:C6E033C1-C0CB-4E75-A279-...
>I have an internal PCI modem (USR 3CP5610) that I use as backup if DSL
>line is down. IT worked under XP SP2, but under vista it doesn't. The
>device manager shows it as working normally, but when I click
>diagnostics/querry modem, the error is "the modem failed to respond".

Have you tried uninstalling the modem from under Device Manager, restart the
system then reinstall it and see it works then?
--
Andre
Blog: http://adacosta.spaces.live.com
My Vista Quickstart Guide:
http://adacosta.spaces.live.com/blog...3DB!9709.entry
"richk" <> wrote in message
news:C6E033C1-C0CB-4E75-A279-...
>I have an internal PCI modem (USR 3CP5610) that I use as backup if DSL
>line is down. IT worked under XP SP2, but under vista it doesn't. The
>device manager shows it as working normally, but when I click
>diagnostics/querry modem, the error is "the modem failed to respond".

Try here for Vista drivers which are most likely not included on the Vista
installation DVD..

http://www.usr.com/support/product-t...asp?prod=5610b

--
Mike Hall - MVP
http://msmvps.com/blogs/mikehall/default.aspx
Posting Productively.. http://www.dts-l.org/goodpost.htm



"richk" <> wrote in message
news:C6E033C1-C0CB-4E75-A279-...
>I have an internal PCI modem (USR 3CP5610) that I use as backup if DSL
>line is down. IT worked under XP SP2, but under vista it doesn't. The
>device manager shows it as working normally, but when I click
>diagnostics/querry modem, the error is "the modem failed to respond".

No help. That driver is already installed
"Mike Hall - MVP" <> wrote in message
news:...
> Try here for Vista drivers which are most likely not included on the Vista
> installation DVD..
>
> http://www.usr.com/support/product-t...asp?prod=5610b
>
> --
> Mike Hall - MVP
> http://msmvps.com/blogs/mikehall/default.aspx
> Posting Productively.. http://www.dts-l.org/goodpost.htm
>
>
>
> "richk" <> wrote in message
> news:C6E033C1-C0CB-4E75-A279-...
>>I have an internal PCI modem (USR 3CP5610) that I use as backup if DSL
>>line is down. IT worked under XP SP2, but under vista it doesn't. The
>>device manager shows it as working normally, but when I click
>>diagnostics/querry modem, the error is "the modem failed to respond".
>

It is possible that the modem is a dud. I had a similar instance yesterday.
The drivers loaded and the modem checked out ok, but it simply would not
connect to anything. Replaced it with another modem, and everything was back
to working again..


--
Mike Hall - MVP
http://msmvps.com/blogs/mikehall/default.aspx
Posting Productively.. http://www.dts-l.org/goodpost.htm



"richk" <> wrote in message
news:%...
> No help. That driver is already installed
> "Mike Hall - MVP" <> wrote in message
> news:...
>> Try here for Vista drivers which are most likely not included on the
>> Vista installation DVD..
>>
>> http://www.usr.com/support/product-t...asp?prod=5610b
>>
>> --
>> Mike Hall - MVP
>> http://msmvps.com/blogs/mikehall/default.aspx
>> Posting Productively.. http://www.dts-l.org/goodpost.htm
>>
>>
>>
>> "richk" <> wrote in message
>> news:C6E033C1-C0CB-4E75-A279-...
>>>I have an internal PCI modem (USR 3CP5610) that I use as backup if DSL
>>>line is down. IT worked under XP SP2, but under vista it doesn't. The
>>>device manager shows it as working normally, but when I click
>>>diagnostics/querry modem, the error is "the modem failed to respond".
>>
>

Did you try my suggestion?
--
Andre
Blog: http://adacosta.spaces.live.com
My Vista Quickstart Guide:
http://adacosta.spaces.live.com/blog...3DB!9709.entry
"richk" <> wrote in message
news:%...
> No help. That driver is already installed
> "Mike Hall - MVP" <> wrote in message
> news:...
>> Try here for Vista drivers which are most likely not included on the
>> Vista installation DVD..
>>
>> http://www.usr.com/support/product-t...asp?prod=5610b
>>
>> --
>> Mike Hall - MVP
>> http://msmvps.com/blogs/mikehall/default.aspx
>> Posting Productively.. http://www.dts-l.org/goodpost.htm
>>
>>
>>
>> "richk" <> wrote in message
>> news:C6E033C1-C0CB-4E75-A279-...
>>>I have an internal PCI modem (USR 3CP5610) that I use as backup if DSL
>>>line is down. IT worked under XP SP2, but under vista it doesn't. The
>>>device manager shows it as working normally, but when I click
>>>diagnostics/querry modem, the error is "the modem failed to respond".
>>
>

yes. I did. I forced it to install. No change.
"Andre Da Costa[ActiveWin]" <> wrote in message
news:...
> Did you try my suggestion?
> --
> Andre
> Blog: http://adacosta.spaces.live.com
> My Vista Quickstart Guide:
> http://adacosta.spaces.live.com/blog...3DB!9709.entry
> "richk" <> wrote in message
> news:%...
>> No help. That driver is already installed
>> "Mike Hall - MVP" <> wrote in message
>> news:...
>>> Try here for Vista drivers which are most likely not included on the
>>> Vista installation DVD..
>>>
>>> http://www.usr.com/support/product-t...asp?prod=5610b
>>>
>>> --
>>> Mike Hall - MVP
>>> http://msmvps.com/blogs/mikehall/default.aspx
>>> Posting Productively.. http://www.dts-l.org/goodpost.htm
>>>
>>>
>>>
>>> "richk" <> wrote in message
>>> news:C6E033C1-C0CB-4E75-A279-...
>>>>I have an internal PCI modem (USR 3CP5610) that I use as backup if DSL
>>>>line is down. IT worked under XP SP2, but under vista it doesn't. The
>>>>device manager shows it as working normally, but when I click
>>>>diagnostics/querry modem, the error is "the modem failed to respond".
>>>
>>
>
>

It is hard to imagine that the modem died at the same instant I installed
vista.
"Mike Hall - MVP" <> wrote in message
news:...
> It is possible that the modem is a dud. I had a similar instance
> yesterday. The drivers loaded and the modem checked out ok, but it simply
> would not connect to anything. Replaced it with another modem, and
> everything was back to working again..
>
>
> --
> Mike Hall - MVP
> http://msmvps.com/blogs/mikehall/default.aspx
> Posting Productively.. http://www.dts-l.org/goodpost.htm
>
>
>
> "richk" <> wrote in message
> news:%...
>> No help. That driver is already installed
>> "Mike Hall - MVP" <> wrote in message
>> news:...
>>> Try here for Vista drivers which are most likely not included on the
>>> Vista installation DVD..
>>>
>>> http://www.usr.com/support/product-t...asp?prod=5610b
>>>
>>> --
>>> Mike Hall - MVP
>>> http://msmvps.com/blogs/mikehall/default.aspx
>>> Posting Productively.. http://www.dts-l.org/goodpost.htm
>>>
>>>
>>>
>>> "richk" <> wrote in message
>>> news:C6E033C1-C0CB-4E75-A279-...
>>>>I have an internal PCI modem (USR 3CP5610) that I use as backup if DSL
>>>>line is down. IT worked under XP SP2, but under vista it doesn't. The
>>>>device manager shows it as working normally, but when I click
>>>>diagnostics/querry modem, the error is "the modem failed to respond".
>>>
>>
>

Maybe its just not compatible, even though Vista's Device Manager is
reporting is, I am sure you can get a cheap compatible modem that is
guaranteed to work with Vista. This is not 1992 ya know. Although I know
its an inconvenience.
--
Andre
Blog: http://adacosta.spaces.live.com
My Vista Quickstart Guide:
http://adacosta.spaces.live.com/blog...3DB!9709.entry
"richk" <> wrote in message
news:ejpoq$...
> It is hard to imagine that the modem died at the same instant I installed
> vista.
> "Mike Hall - MVP" <> wrote in message
> news:...
>> It is possible that the modem is a dud. I had a similar instance
>> yesterday. The drivers loaded and the modem checked out ok, but it simply
>> would not connect to anything. Replaced it with another modem, and
>> everything was back to working again..
>>
>>
>> --
>> Mike Hall - MVP
>> http://msmvps.com/blogs/mikehall/default.aspx
>> Posting Productively.. http://www.dts-l.org/goodpost.htm
>>
>>
>>
>> "richk" <> wrote in message
>> news:%...
>>> No help. That driver is already installed
>>> "Mike Hall - MVP" <> wrote in message
>>> news:...
>>>> Try here for Vista drivers which are most likely not included on the
>>>> Vista installation DVD..
>>>>
>>>> http://www.usr.com/support/product-t...asp?prod=5610b
>>>>
>>>> --
>>>> Mike Hall - MVP
>>>> http://msmvps.com/blogs/mikehall/default.aspx
>>>> Posting Productively.. http://www.dts-l.org/goodpost.htm
>>>>
>>>>
>>>>
>>>> "richk" <> wrote in message
>>>> news:C6E033C1-C0CB-4E75-A279-...
>>>>>I have an internal PCI modem (USR 3CP5610) that I use as backup if DSL
>>>>>line is down. IT worked under XP SP2, but under vista it doesn't. The
>>>>>device manager shows it as working normally, but when I click
>>>>>diagnostics/querry modem, the error is "the modem failed to respond".
>>>>
>>>
>>
>