more info about shut down problems

I recently posted below about the shutdown and restart problems I am having
with Windows XP pro sp2.

I booted in safe mode and was able to shut down. However, a program named
sample came up as not responding - click end now to end program and continue.
When I clicked end now - the computer restarted.

I searched every where for a program named "sample" and I cannot find it on
the computer or in the startup files in msconfig.

Does this give anyone any idea on how to get the computer to shutdown or
reboot without having to remove the power source. (It's a laptop).

Thanks. Getting pretty frustrated here.

On Wed, 19 Jul 2006 23:50:01 -0700, simssk <> wrote:

>I recently posted below about the shutdown and restart problems I am having
>with Windows XP pro sp2.
>
>I booted in safe mode and was able to shut down. However, a program named
>sample came up as not responding - click end now to end program and continue.
>When I clicked end now - the computer restarted.
>
>I searched every where for a program named "sample" and I cannot find it on
>the computer or in the startup files in msconfig.
>
>Does this give anyone any idea on how to get the computer to shutdown or
>reboot without having to remove the power source. (It's a laptop).
Just press and hold the start button for several seconds to force a shutdown.
>
>Thanks. Getting pretty frustrated here.

Have you checked for spyware? "Sample" sounds fishy...

Ad-Aware
http://www.lavasoftusa.com/

Spybot - Search & Destroy by Patrick Kolla
http://security.kolla.de/

NOTE: After you install the above, click "Online" and get the latest updates for the database.
Update it regularly for new spy info.

CWShredder (Removes browser hijacker known as CoolWebSearch)
http://www.spywareinfo.com/~merijn/downloads.html
http://www.spywareinfo.com/~merijn/files/cwshredder.zip
http://doxdesk.com/parasite/CoolWebSearch.html
http://www.intermute.com/products/cwshredder.html

HijackThis
http://www.tomcoyote.org/hjt/
http://mjc1.com/mirror/hjt/
http://www.spywareinfo.com/~merijn/files/hijackthis.zip

Yes, I checked for spyware, trojans, worms, etc. Did the hijack log and the
computer is clean. Had it checked at techguy.com - those guys are pretty
good. Also did 2 online scans and it is coming up clean.

I thought sample sounded fishy too which is why I did all the scanning.

This is getting extremely frustrating!

"Unk" wrote:

> On Wed, 19 Jul 2006 23:50:01 -0700, simssk <> wrote:
>
> >I recently posted below about the shutdown and restart problems I am having
> >with Windows XP pro sp2.
> >
> >I booted in safe mode and was able to shut down. However, a program named
> >sample came up as not responding - click end now to end program and continue.
> >When I clicked end now - the computer restarted.
> >
> >I searched every where for a program named "sample" and I cannot find it on
> >the computer or in the startup files in msconfig.
> >
> >Does this give anyone any idea on how to get the computer to shutdown or
> >reboot without having to remove the power source. (It's a laptop).
> Just press and hold the start button for several seconds to force a shutdown.
> >
> >Thanks. Getting pretty frustrated here.
>
> Have you checked for spyware? "Sample" sounds fishy...
>
> Ad-Aware
> http://www.lavasoftusa.com/
>
> Spybot - Search & Destroy by Patrick Kolla
> http://security.kolla.de/
>
> NOTE: After you install the above, click "Online" and get the latest updates for the database.
> Update it regularly for new spy info.
>
> CWShredder (Removes browser hijacker known as CoolWebSearch)
> http://www.spywareinfo.com/~merijn/downloads.html
> http://www.spywareinfo.com/~merijn/files/cwshredder.zip
> http://doxdesk.com/parasite/CoolWebSearch.html
> http://www.intermute.com/products/cwshredder.html
>
> HijackThis
> http://www.tomcoyote.org/hjt/
> http://mjc1.com/mirror/hjt/
> http://www.spywareinfo.com/~merijn/files/hijackthis.zip
>
>

simssk wrote:
> Yes, I checked for spyware, trojans, worms, etc. Did the hijack log and the
> computer is clean. Had it checked at techguy.com - those guys are pretty
> good. Also did 2 online scans and it is coming up clean.
>
> I thought sample sounded fishy too which is why I did all the scanning.
>
> This is getting extremely frustrating!
>
> "Unk" wrote:
>
>> On Wed, 19 Jul 2006 23:50:01 -0700, simssk <> wrote:
>>
>>> I recently posted below about the shutdown and restart problems I am having
>>> with Windows XP pro sp2.
>>>
>>> I booted in safe mode and was able to shut down. However, a program named
>>> sample came up as not responding - click end now to end program and continue.
>>> When I clicked end now - the computer restarted.
>>>
>>> I searched every where for a program named "sample" and I cannot find it on
>>> the computer or in the startup files in msconfig.
>>>
>>> Does this give anyone any idea on how to get the computer to shutdown or
>>> reboot without having to remove the power source. (It's a laptop).
>> Just press and hold the start button for several seconds to force a shutdown.
>>> Thanks. Getting pretty frustrated here.
>> Have you checked for spyware? "Sample" sounds fishy...
>>
>> Ad-Aware
>> http://www.lavasoftusa.com/
>>
>> Spybot - Search & Destroy by Patrick Kolla
>> http://security.kolla.de/
>>
>> NOTE: After you install the above, click "Online" and get the latest updates for the database.
>> Update it regularly for new spy info.
>>
>> CWShredder (Removes browser hijacker known as CoolWebSearch)
>> http://www.spywareinfo.com/~merijn/downloads.html
>> http://www.spywareinfo.com/~merijn/files/cwshredder.zip
>> http://doxdesk.com/parasite/CoolWebSearch.html
>> http://www.intermute.com/products/cwshredder.html
>>
>> HijackThis
>> http://www.tomcoyote.org/hjt/
>> http://mjc1.com/mirror/hjt/
>> http://www.spywareinfo.com/~merijn/files/hijackthis.zip
>>
>>

Check everything again. It might be that Sample is running in a
one-pixel window that you cannot see. Try one of the online diagnostics
like www.trendmicro.com both virus and spyware scans. Does Task Manager
show anything prior to shutdown? You might check each task manager
entry with a Google search as a double-check. Google shows sample.exe
as the win32.nimda.e worm.

Q

simssk <> wrote:

> I recently posted below about the shutdown and restart problems I am
> having with Windows XP pro sp2.
>
> I booted in safe mode and was able to shut down. However, a program
> named sample came up as not responding - click end now to end program
> and continue. When I clicked end now - the computer restarted.
>
> I searched every where for a program named "sample" and I cannot find
> it on the computer or in the startup files in msconfig.

Intel Proset network software does hits, according to:
http://www.pcreview.co.uk/forums/thread-91760.php

--
Robin Walker [MVP Networking]