Mike E <.(donot spam)> wrote:
> Hi, I'm having trouble with the latest update too. It switches off
> Firewall and e-mail scanning and messes up my adsl boadband
> connection.When I tried to print my initial response from support it
> notified a script error and froze the machine.
Updates shouldn't fo anything like this. The last time someone reported
that their broadband access was affected, it turned out to be a third-party
security product that was responsible (was it ZoneAlarm??). Please disable
all third-party anti-virus, anti-malware, firewall products. Enable Windows
Firewall for your protection. Then run Windows Update. Does that fix the
problem? If so, you might need to re-configure your third-party product
when/if you re-instate it so that it does not interfere with the correct
operation of Windows Update.
--
Robin Walker [MVP Networking]