Rebooting the Q (power off, remove battery for 1 minute, power on) was the
key. Typical Microsoft issue.
"Moto Q" wrote:
> I'm glad it's working for somebody, I just wish it was me too.
> My Moto Q still hangs at "Checking Services...", ugh!!!
> My "Local Services" (incoming?) port is COM4, and "Client Applications"
> (outgoing?) port is COM5. Device Mgr shows both are ok.
> Funny thing, as soon as I select the PC to connect to, the Q appears to
> connect for less than a second, as evidenced by the icon change in both the
> tool tray and the "My Bluetooth Places\Entire Bluetooth Neighborhood". Why is
> this connection so TRANSIENT?
> I have no trouble connecting to the Q's "Generic Serial" (COM5) via the
> neighborhood interface. I can see all the Q's services, transfer files, etc.
> The COM5 has no problem staying connected, but COM4 just flakes out and
> leaves me hanging in "Checking Services", thus ActiveSync does not kick in.
> Anyone?
>
>
> "Zippity Do Dah" wrote:
>
> > I think I found the problem. I found somewhere on the internet (after
> > exhaustive searching) that activesync won't work when the COM port is higher
> > than COM9. I reassigned the ports, deleted the partnership and
> > re-established it and everything started working. To reassign the ports, I
> > went into My Computer -> Properties -> Hardware -> Device Manager -> Ports
> > (COM & LPT) -> Standard Serial over Bluetooth link (COM10) -> Properties ->
> > Port Settings -> Advanced -> COM Port Number and changed the port to COM5
> > (ignoring the warning about it being in use by another device).
> >
> > I'm not sure how Windows decides what COM port to assign, but I do know that
> > I was using a USB to RS232 serial device a while back and every time I
> > plugged it in, it would assign itself a new COM port, without recycling a
> > COM port number that it was previously using. I unplugged/replugged the
> > thing enough to move beyond COM9. I'm still not sure how to recapture those
> > old COM ports, if anyone knows it would be greatly appreciated, however
> > that's a bit off subject for this forum.
> >
> > -James
> >
> >
> > "Zippity Do Dah" <> wrote in message
> > news:...
> > > Yes, that list from below is the list of services that shows up on the Q
> > > under "Bluetooth Manager". Is there a way to cross-reference this list of
> > > services being provided on the PC?
> > >
> > > Yes, I have a grey ActiveSync icon in the system tray on my PC.
> > >
> > > On the PC, I've made some progress in that I now see an incoming port on
> > > COM10 and an outgoing port on COM6 when I look in the "COM Ports" tab of
> > > Bluetooth devices. Still, under devices -> Properties -> Services, only
> > > "Serial port (SPP) 'Generic Serial' COM6" is the only service listed.
> > >
> > > -James
> > >
> > >
> > > "Paul G. Tobey [eMVP]" <p space tobey no spam AT no instrument no spam DOT
> > > com> wrote in message news:ecCqL$...
> > >>I guess I'd have to see it on your device. When you partner with the PC
> > >>*from the Q*, you're getting that list of services provided by the PC?
> > >>The PC is running ActiveSync (it shows its grey circular icon in the
> > >>system tray)?
> > >>
> > >> Paul T.
> > >>
> > >> "Zippity Do Dah" <> wrote in message
> > >> news:...
> > >>> Ok, I deleted everything and rediscovered...
> > >>>
> > >>> Under Bluetooth Manager on the Moto Q, I still don't see Activesync as a
> > >>> service. Should I see it here? If so, what do I need to do on the PC
> > >>> end to fix it? This is What I see:
> > >>>
> > >>> A Hands-free
> > >>> B Personal Network
> > >>> C Stereo Headset
> > >>> D Keyboard Input
> > >>> E Settings
> > >>>
> > >>> -James
> > >>>
> > >>>
> > >>> "Paul G. Tobey [eMVP]" <p space tobey no spam AT no instrument no spam
> > >>> DOT com> wrote in message
> > >>> news:%...
> > >>>> You'd see the ActiveSync service listed on the phone when setting up
> > >>>> which services of the PC to use. When you get that done, I think that
> > >>>> you have to create a new incoming serial port on the PC and set up
> > >>>> ActiveSync to allow connections via that port (you *do* have to set up
> > >>>> AS to connect via that port; it's just a question of whether you need
> > >>>> to manually create the new port).
> > >>>>
> > >>>> It should not lock up scanning for services from the phone. If
> > >>>> necessary, drop the partnership and go back to the beginning. Set up
> > >>>> the PC to be discoverable and use the phone to discover it. Step from
> > >>>> there. (Yes, I did this last night).
> > >>>>
> > >>>> Paul T.
> > >>>>
> > >>>> "Zippity Do Dah" <> wrote in message
> > >>>> news:%...
> > >>>>>I cannot sync my Moto Q over Bluetooth with Activesync 4.2. It works
> > >>>>>over USB, just not over Bluetooth. The two devices recognize each
> > >>>>>other on the Bluetooth network.
> > >>>>>
> > >>>>> On the Moto Q, under Activesync -> Menu -> Connect via Bluetooth ->
> > >>>>> Add i can see my pc in the list. When I click add, the Moto Q sits
> > >>>>> forver saying "Checking services..."
> > >>>>>
> > >>>>> On the pc, i can see the Moto Q device listed in the Bluetooth devices
> > >>>>> window. The only service I see under Properties -> Services is
> > >>>>> "Serial port (SPP) 'Generic Serial'. Is there supposed to be an
> > >>>>> active sync service listed here? Under the COM Ports tab, i can add
> > >>>>> an outgoing port, but not an incoming port. Does that have anything
> > >>>>> to do with anything? I've tried adding/removing the outgoing serial
> > >>>>> port to no avail. I've also tried enabling/disable the "Serial port
> > >>>>> (SPP) 'Generic Serial' service to no avail.
> > >>>>>
> > >>>>> Any ideas how to fix? Thanks!
> > >>>>>
> > >>>>>
> > >>>>
> > >>>>
> > >>>
> > >>>
> > >>
> > >>
> > >
> > >
> >
> >
> >
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