http://www.thetreeofliberty.com/vb/s...ad.php?t=43705
this happened to me and this link fixed the issue!
"rob" wrote:
> hey, thanks for the responding. i've tried loading the last known good
> configuration, but since windows loads up just fine nothing changes.
> unfortunately, i never made a system backup so i can't restore to any
> previous dates. lesson learned. if the update i installed included any
> drivers for my hardware, i was unaware of it. i've tried going into windows
> update and uninstalling the update, but it didn't solve the problem. i'm
> about ready to give up and just reinstall windows. i don't think i'll be
> downloading anymore updates form microsoft either. i don't understand why
> they would take out the "repair install" option that win xp had. or why i
> need 15gb of free space to run the upgrade install when visa is already
> installed.
>
> "realcestmoi" wrote:
>
> > Hi there,
> >
> > Never take drivers from windows update unless they are intended for
> > Microsoft hardware.
> >
> > If an updated driver is needed because the hardware does not work proper go
> > to the manufacturers website to look for an updated driver.
> >
> > If it ain't broke: do not try to"FIX" it.
> >
> > If you did take the optional drivers from windows update try booting last
> > known good configuration, rolling back on the driver or system restore or
> > restore from the system backup you hopefully made.
> >
> > Best regards,
> > Michel Denie
> >
> >
> > "rob" <> wrote in message
> > news:FF2B487D-B542-4CC7-B8A0-...
> > > hello. I updated windows vista a few days ago and shortly after my
> > > computer
> > > froze. I didn't think anything of it but when i restarted the computer
> > > windows would not boot up. i ran the repair utility off the windows cd and
> > > it
> > > booted up fine except I didn't have a mouse pointer. So, navigating with
> > > the
> > > keyboard, I checked the drivers in the device manager. The mouse driver
> > > had
> > > one of those yellow "!" marks next to it. whenever I try updating, or
> > > reinstalling the driver I get this message.
> > > "Windows found driver software for your device but encountered an error
> > > while attempting to install it." "The driver installation file for this
> > > device is missing a necessary entry. This may be because the INF was
> > > written
> > > for windows 95 or later."
> > >
> > > So, I unhooked my laser mouse from the USB and plugged in an old trackball
> > > mouse into the mouse jack to find the old mouse doesn't work either.
> > > Windows
> > > says the drivers may be corrupt or missing(code 39). And when I try
> > > updating
> > > the driver it tells me it could not find driver software for the device.
> > > I
> > > ran a virus scan which turned up clean. It seems my only solution is to
> > > run a
> > > repair installs of vista, but I only have 10 gigs free on the hard drive
> > > that
> > > it is currently installed on so vista wont give me the option to run an
> > > upgrade install, it only gives me the option to run a custom install.
> > > Reinstalling all the programs in my computer is going to be a nightmare.
> > > I've been using this mouse on my computer for over a year with no
> > > problems.
> > > Can anyone help or point me in the right direction?
> > > Thank you in advance.
> > >
> > > I'm running windows vista home premium.
> > >
> >
> >
> >