mouse is erratic

This may be for another help group but.....................

My mouse ( cursor) is very erratic - jumps all over the place without
warning, sometimes disappears for several seconds. I have to chase it around
to bring it back in control! It is a laser mouse. I tried another one from
another computer that I know works, and I have the same problem.

Any thoughts on where to get a solution, or things to try?

On Wed, 26 Aug 2009 14:28:46 -0300, "Best" <> wrote:

>This may be for another help group but.....................
>
>My mouse ( cursor) is very erratic - jumps all over the place without
>warning, sometimes disappears for several seconds. I have to chase it around
>to bring it back in control! It is a laser mouse. I tried another one from
>another computer that I know works, and I have the same problem.
>
>Any thoughts on where to get a solution, or things to try?

If you had a previous mouse , go to mouse options , control panel ,
and see if it is still there ; if so "rollback driver" . I use
Logitech mouse , microsoft driver ( from ms mouse ) was there did
rollback which cured Logitech .

I tried what you suggested, still no improvement. I tried updating the
drivers, but it said I had the latest drivers.
"Jim" <> wrote in message
news:...
> On Wed, 26 Aug 2009 14:28:46 -0300, "Best" <> wrote:
>
>>This may be for another help group but.....................
>>
>>My mouse ( cursor) is very erratic - jumps all over the place without
>>warning, sometimes disappears for several seconds. I have to chase it
>>around
>>to bring it back in control! It is a laser mouse. I tried another one from
>>another computer that I know works, and I have the same problem.
>>
>>Any thoughts on where to get a solution, or things to try?
>
> If you had a previous mouse , go to mouse options , control panel ,
> and see if it is still there ; if so "rollback driver" . I use
> Logitech mouse , microsoft driver ( from ms mouse ) was there did
> rollback which cured Logitech .

Best wrote:

> I tried what you suggested, still no improvement. I tried updating the
> drivers, but it said I had the latest drivers.
> "Jim" <> wrote in message
> news:...
>> On Wed, 26 Aug 2009 14:28:46 -0300, "Best" <> wrote:
>>
>>>This may be for another help group but.....................
>>>
>>>My mouse ( cursor) is very erratic - jumps all over the place without
>>>warning, sometimes disappears for several seconds. I have to chase it
>>>around
>>>to bring it back in control! It is a laser mouse. I tried another one
>>>from another computer that I know works, and I have the same problem.
>>>
>>>Any thoughts on where to get a solution, or things to try?
>>
>> If you had a previous mouse , go to mouse options , control panel ,
>> and see if it is still there ; if so "rollback driver" . I use
>> Logitech mouse , microsoft driver ( from ms mouse ) was there did
>> rollback which cured Logitech .

Things to try/think about:

Shiny mousing surface like glass or highly polished wood? Try a dark solid
color mousepad. Using a patterned mousepad? Try a dark solid color mousepad.
Or if your mousing surface isn't shiny, don't use a mousepad at all.

Make sure the laser is clean. Use a burst of compressed air to clean around
the laser. I know you used two mice, but maybe they are both dirty.

Third-party software that could possibly interfere with the mouse? Possibly
something relating to the graphical desktop environment? Theming software?

Update your video card drivers. If you have an OEM machine (HP, Dell, etc.)
get the drivers from the OEM's website. Or if Nvidia or ATI, get drivers
from their website.

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
http://www.elephantboycomputers.com/#FAQ

Did you update from the mouse` site NOT from microsoft ? ( Unless ms
mouse )



On Wed, 26 Aug 2009 23:38:42 -0300, "Best" <> wrote:

>I tried what you suggested, still no improvement. I tried updating the
>drivers, but it said I had the latest drivers.
>"Jim" <> wrote in message
>news:.. .
>> On Wed, 26 Aug 2009 14:28:46 -0300, "Best" <> wrote:
>>
>>>This may be for another help group but.....................
>>>
>>>My mouse ( cursor) is very erratic - jumps all over the place without
>>>warning, sometimes disappears for several seconds. I have to chase it
>>>around
>>>to bring it back in control! It is a laser mouse. I tried another one from
>>>another computer that I know works, and I have the same problem.
>>>
>>>Any thoughts on where to get a solution, or things to try?
>>
>> If you had a previous mouse , go to mouse options , control panel ,
>> and see if it is still there ; if so "rollback driver" . I use
>> Logitech mouse , microsoft driver ( from ms mouse ) was there did
>> rollback which cured Logitech .

Bingo! Your first suggestion re. a mouse pad instead of a shiny surface
seems to have solved it. I cleaned the laser as well, just to be sure. Will
keep the other two suggestions in reserve, in case it acts up again, but so
far so good.
Thanks very much!
CD
"Malke" <> wrote in message
news:...
> Best wrote:
>
>> I tried what you suggested, still no improvement. I tried updating the
>> drivers, but it said I had the latest drivers.
>> "Jim" <> wrote in message
>> news:...
>>> On Wed, 26 Aug 2009 14:28:46 -0300, "Best" <> wrote:
>>>
>>>>This may be for another help group but.....................
>>>>
>>>>My mouse ( cursor) is very erratic - jumps all over the place without
>>>>warning, sometimes disappears for several seconds. I have to chase it
>>>>around
>>>>to bring it back in control! It is a laser mouse. I tried another one
>>>>from another computer that I know works, and I have the same problem.
>>>>
>>>>Any thoughts on where to get a solution, or things to try?
>>>
>>> If you had a previous mouse , go to mouse options , control panel ,
>>> and see if it is still there ; if so "rollback driver" . I use
>>> Logitech mouse , microsoft driver ( from ms mouse ) was there did
>>> rollback which cured Logitech .
>
> Things to try/think about:
>
> Shiny mousing surface like glass or highly polished wood? Try a dark solid
> color mousepad. Using a patterned mousepad? Try a dark solid color
> mousepad.
> Or if your mousing surface isn't shiny, don't use a mousepad at all.
>
> Make sure the laser is clean. Use a burst of compressed air to clean
> around
> the laser. I know you used two mice, but maybe they are both dirty.
>
> Third-party software that could possibly interfere with the mouse?
> Possibly
> something relating to the graphical desktop environment? Theming software?
>
> Update your video card drivers. If you have an OEM machine (HP, Dell,
> etc.)
> get the drivers from the OEM's website. Or if Nvidia or ATI, get drivers
> from their website.
>
> Malke
> --
> MS-MVP
> Elephant Boy Computers - Don't Panic!
> http://www.elephantboycomputers.com/#FAQ
>

Best wrote:

> Bingo! Your first suggestion re. a mouse pad instead of a shiny surface
> seems to have solved it. I cleaned the laser as well, just to be sure.
> Will keep the other two suggestions in reserve, in case it acts up again,
> but so far so good.

That's great! There's no need to do anything else - you solved it. Thanks
for taking the time to let me know.

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
http://www.elephantboycomputers.com/#FAQ