Mouse ofton freezes for 3-5 seconds, Also, product ID? WTF?

Ok, my first question was going to be directed to MS tech support, but we'll
get to why I'm going here instead later.

I setup Vista on my computer (specs to follow) and everything runs smooth,
except the mouse. Every couple mins it freezes for 3-5 seconds, the frequency
increases when I play games. At first I though this may be due to the
computer simply being too slow and the mouse freezing as memory is used up.
While it does seem like it sometimes, my computer is new, so this shouldn't
be. Also, it does it when using pretty old games, like Freelancer. This is
particularly annoying in games as my character will suddenly be spinning with
no control while I'm being shot at or some such. This never happened with XP,
even during memory intensive operations the mouse wouldn't just freeze.

Specs.
Mouse - Logitech G5
CPU - Core 2 Duo 6700
RAM - 2 GB DDR2
Video - Geforce 9700 GTX
Mobo - Asus P5N32 SLI Premium
HDD - WD5000YS
Monitor - Dell 2407
Sound -SB X-Fi Platnum

That should be everything, running latest drivers.

Also. I just bought this copy of Vista Ultimate, activated it and
everything, but when I went to get MS support I input my Product ID and it
said invalid. OEM version from newegg.com, ummm... yea, WTF? any reason why
it wouldn't work (checked about 10 times to make sure it wasn't mistyped)

Thanks ahead of time for any help you can give me.

Have you installed the Vista Logitech drivers for your mouse?

I note that you have OEM Vista Ultimate. OEM is not eligible for Microsoft
Support, which is why your PID comes up as invalid. *You* are your own
support, if you bought and installed OEM.

--
Jane, not plain 64 bit enabled :-)
Batteries not included. Braincell on vacation ;-)
"DarkArchon" <> wrote in message
news:592F7F4D-1AE9-4277-87C5-...
> Ok, my first question was going to be directed to MS tech support, but
> we'll
> get to why I'm going here instead later.
>
> I setup Vista on my computer (specs to follow) and everything runs smooth,
> except the mouse. Every couple mins it freezes for 3-5 seconds, the
> frequency
> increases when I play games. At first I though this may be due to the
> computer simply being too slow and the mouse freezing as memory is used
> up.
> While it does seem like it sometimes, my computer is new, so this
> shouldn't
> be. Also, it does it when using pretty old games, like Freelancer. This is
> particularly annoying in games as my character will suddenly be spinning
> with
> no control while I'm being shot at or some such. This never happened with
> XP,
> even during memory intensive operations the mouse wouldn't just freeze.
>
> Specs.
> Mouse - Logitech G5
> CPU - Core 2 Duo 6700
> RAM - 2 GB DDR2
> Video - Geforce 9700 GTX
> Mobo - Asus P5N32 SLI Premium
> HDD - WD5000YS
> Monitor - Dell 2407
> Sound -SB X-Fi Platnum
>
> That should be everything, running latest drivers.
>
> Also. I just bought this copy of Vista Ultimate, activated it and
> everything, but when I went to get MS support I input my Product ID and it
> said invalid. OEM version from newegg.com, ummm... yea, WTF? any reason
> why
> it wouldn't work (checked about 10 times to make sure it wasn't mistyped)
>
> Thanks ahead of time for any help you can give me.

Yes, as I said, I have all the latest drivers.

Thanks, forgot about OEM not getting support, which is fine with me. When it
said "Invalid ID" I assumed "Invalid" meant something was wrong with my
ID/Key/Registration though. Not "Invalid" meaning "Not Supported" :P

"Jane C" wrote:

> Have you installed the Vista Logitech drivers for your mouse?
>
> I note that you have OEM Vista Ultimate. OEM is not eligible for Microsoft
> Support, which is why your PID comes up as invalid. *You* are your own
> support, if you bought and installed OEM.
>
> --
> Jane, not plain 64 bit enabled :-)
> Batteries not included. Braincell on vacation ;-)

bump

I had a problem like that with a laptop. I changed the PC type in device
manager to ACPI PC instead of ACPI x86 PC. That seemed to do the trick
with that.


--
Dustin Harper

http://www.vistarip.com


Rock wrote:
> "DarkArchon" <> wrote
>
>> bump
>
> FYI bump doesn't do anything on a Usenet newsgroup. Sorry I don't have
> a resolution for your issue.
>

"DarkArchon" <> wrote

> bump

FYI bump doesn't do anything on a Usenet newsgroup. Sorry I don't have a
resolution for your issue.

--
Rock [MS-MVP User/Shell]

Can you give me more detales? How did you change that value?

"Dustin Harper" wrote:

> I had a problem like that with a laptop. I changed the PC type in device
> manager to ACPI PC instead of ACPI x86 PC. That seemed to do the trick
> with that.
>
>
> --
> Dustin Harper
>
> http://www.vistarip.com

To change it, you can go into Control Panel, System, Hardware, Device
Manager. Click the + next to Computer. It should list a ACPI x86 or ACPI
Processor PC. If you double click that, and go to driver, it should
allow you to Update Driver. You can click manual and point to
%SystemDrive%\Windows\System32\DriverStore\. Once there, it should give
you two choices. What you have, and another option. I chose the other
one (which was the ACPI PC), and rebooted. That solved the problem of
the pausing mouse (which was a major pain, and we ALMOST gave up on
it... But, I don't give up!).

Hope this works for you!

--
Dustin Harper

http://www.vistarip.com


DarkArchon wrote:
> Can you give me more detales? How did you change that value?
>
> "Dustin Harper" wrote:
>
>> I had a problem like that with a laptop. I changed the PC type in device
>> manager to ACPI PC instead of ACPI x86 PC. That seemed to do the trick
>> with that.
>>
>>
>> --
>> Dustin Harper
>>
>> http://www.vistarip.com

Wow, that seems to have worked! I have no idea how you would have come up
with that as a solution, but I'm not about to argue with the results. Thanks


"Dustin Harper" wrote:

> To change it, you can go into Control Panel, System, Hardware, Device
> Manager. Click the + next to Computer. It should list a ACPI x86 or ACPI
> Processor PC. If you double click that, and go to driver, it should
> allow you to Update Driver. You can click manual and point to
> %SystemDrive%\Windows\System32\DriverStore\. Once there, it should give
> you two choices. What you have, and another option. I chose the other
> one (which was the ACPI PC), and rebooted. That solved the problem of
> the pausing mouse (which was a major pain, and we ALMOST gave up on
> it... But, I don't give up!).
>
> Hope this works for you!
>
> --
> Dustin Harper
>
> http://www.vistarip.com
>
>
> DarkArchon wrote:
> > Can you give me more detales? How did you change that value?
> >
> > "Dustin Harper" wrote:
> >
> >> I had a problem like that with a laptop. I changed the PC type in device
> >> manager to ACPI PC instead of ACPI x86 PC. That seemed to do the trick
> >> with that.
> >>
> >>
> >> --
> >> Dustin Harper
> >>
> >> http://www.vistarip.com
>

WOW!!! This post was helpfull!!! I have been trying to get my logitech G5
mouse to work forever it seems!!!! I am so greatfull for your post!!!
NO MORE HANGING!!! W00T!!!



"Dustin Harper" wrote:

> To change it, you can go into Control Panel, System, Hardware, Device
> Manager. Click the + next to Computer. It should list a ACPI x86 or ACPI
> Processor PC. If you double click that, and go to driver, it should
> allow you to Update Driver. You can click manual and point to
> %SystemDrive%\Windows\System32\DriverStore\. Once there, it should give
> you two choices. What you have, and another option. I chose the other
> one (which was the ACPI PC), and rebooted. That solved the problem of
> the pausing mouse (which was a major pain, and we ALMOST gave up on
> it... But, I don't give up!).
>
> Hope this works for you!
>
> --
> Dustin Harper
>
> http://www.vistarip.com
>
>
> DarkArchon wrote:
> > Can you give me more detales? How did you change that value?
> >
> > "Dustin Harper" wrote:
> >
> >> I had a problem like that with a laptop. I changed the PC type in device
> >> manager to ACPI PC instead of ACPI x86 PC. That seemed to do the trick
> >> with that.
> >>
> >>
> >> --
> >> Dustin Harper
> >>
> >> http://www.vistarip.com
>