Mouse Problem with SP2

I installed Windows XP Service Pack 2 on my Dell Dimension 4500 with
disastrous consequences for mouse functionality. Basically all normal
functionality with the right button was lost in all applications including
the Desktop, Windows Explorer etc etc. Whenever an item was right-clicked,
instead of (say) a pop-up menu appearing, all icons disappeared from the
Desktop, the computer froze for around 30 seconds and then the icons
reappeared (slowly, one by one) - but still no pop-up menu or other normal
right-click functionality. So I uninstalled SP2 and everything worked fine.

I tried installing SP2 again but with exactly the same consequences. So I
uninstalled again and everything is fine.

But I need to install SP2 because I want to install the latest version of
VB, which I understand requires SP2. Any ideas on what causes this problem
and what I can do.

Robert Peel

In news:,
Robert Peel <> had this to say:

My reply is at the bottom of your sent message:

> I installed Windows XP Service Pack 2 on my Dell Dimension 4500 with
> disastrous consequences for mouse functionality. Basically all normal
> functionality with the right button was lost in all applications
> including the Desktop, Windows Explorer etc etc. Whenever an item
> was right-clicked, instead of (say) a pop-up menu appearing, all
> icons disappeared from the Desktop, the computer froze for around 30
> seconds and then the icons reappeared (slowly, one by one) - but
> still no pop-up menu or other normal right-click functionality. So I
> uninstalled SP2 and everything worked fine.
>
> I tried installing SP2 again but with exactly the same consequences.
> So I uninstalled again and everything is fine.
>
> But I need to install SP2 because I want to install the latest
> version of VB, which I understand requires SP2. Any ideas on what
> causes this problem and what I can do.
>
> Robert Peel

It sounds like explorer.exe was crashing. I'd look for updated drivers for
your mouse, install them, and then install SP2. You'll likely want to make
sure that the system is fully cleaned from any malware to ensure that the
update goes smoothly. Hmm... And I think you're right, VS 2005 requires SP2
to be installed? I'm not really sure but I think that's a requirement. As an
alternative you can also look into trying to run your desktop instance of
explorer in it's own memory space.

Explorer as a Separate Process :
http://kgiii.info/windows/XP/tips/sep_explorer.html

Windows XP Service Pack 2:
http://kgiii.info/windows/XP/general/winxpsp2.html

Malware Cleaners and Repair:
http://www.kgiii.info/windows/all/ge...alwarefix.html

What kind of mouse do you have? Did you try looking for updated drivers and
software for the mouse?

--
Galen - MS MVP - Windows (Shell/User & IE)
http://dts-l.org/
http://kgiii.info/

"We approached the case, you remember, with an absolutely blank mind,
which is always an advantage. We had formed no theories. We were simply
there to observe and to draw inferences from our observations." -
Sherlock Holmes

Galen

Many thanks.

I have a Dell-badged Microsoft Intellimouse - I assumed that the relevant
drivers would come with the update. Am I wrong?

The problem affects ALL applications, not just Explorer.

Robert Peel


"Galen" <> wrote in message
news:...
> In news:,
> Robert Peel <> had this to say:
>
> My reply is at the bottom of your sent message:
>
> > I installed Windows XP Service Pack 2 on my Dell Dimension 4500 with
> > disastrous consequences for mouse functionality. Basically all normal
> > functionality with the right button was lost in all applications
> > including the Desktop, Windows Explorer etc etc. Whenever an item
> > was right-clicked, instead of (say) a pop-up menu appearing, all
> > icons disappeared from the Desktop, the computer froze for around 30
> > seconds and then the icons reappeared (slowly, one by one) - but
> > still no pop-up menu or other normal right-click functionality. So I
> > uninstalled SP2 and everything worked fine.
> >
> > I tried installing SP2 again but with exactly the same consequences.
> > So I uninstalled again and everything is fine.
> >
> > But I need to install SP2 because I want to install the latest
> > version of VB, which I understand requires SP2. Any ideas on what
> > causes this problem and what I can do.
> >
> > Robert Peel
>
> It sounds like explorer.exe was crashing. I'd look for updated drivers for
> your mouse, install them, and then install SP2. You'll likely want to make
> sure that the system is fully cleaned from any malware to ensure that the
> update goes smoothly. Hmm... And I think you're right, VS 2005 requires
SP2
> to be installed? I'm not really sure but I think that's a requirement. As
an
> alternative you can also look into trying to run your desktop instance of
> explorer in it's own memory space.
>
> Explorer as a Separate Process :
> http://kgiii.info/windows/XP/tips/sep_explorer.html
>
> Windows XP Service Pack 2:
> http://kgiii.info/windows/XP/general/winxpsp2.html
>
> Malware Cleaners and Repair:
> http://www.kgiii.info/windows/all/ge...alwarefix.html
>
> What kind of mouse do you have? Did you try looking for updated drivers
and
> software for the mouse?
>
> --
> Galen - MS MVP - Windows (Shell/User & IE)
> http://dts-l.org/
> http://kgiii.info/
>
> "We approached the case, you remember, with an absolutely blank mind,
> which is always an advantage. We had formed no theories. We were simply
> there to observe and to draw inferences from our observations." -
> Sherlock Holmes
>
>

In news:%23qx%,
Robert Peel <> had this to say:

My reply is at the bottom of your sent message:

> Galen
>
> Many thanks.
>
> I have a Dell-badged Microsoft Intellimouse - I assumed that the
> relevant drivers would come with the update. Am I wrong?
>
> The problem affects ALL applications, not just Explorer.
>
> Robert Peel
>
>
> "Galen" <> wrote in message
> news:...
>> In news:,
>> Robert Peel <> had this to say:
>>
>> My reply is at the bottom of your sent message:
>>
>>> I installed Windows XP Service Pack 2 on my Dell Dimension 4500 with
>>> disastrous consequences for mouse functionality. Basically all
>>> normal functionality with the right button was lost in all
>>> applications including the Desktop, Windows Explorer etc etc.
>>> Whenever an item was right-clicked, instead of (say) a pop-up menu
>>> appearing, all icons disappeared from the Desktop, the computer
>>> froze for around 30 seconds and then the icons reappeared (slowly,
>>> one by one) - but still no pop-up menu or other normal right-click
>>> functionality. So I uninstalled SP2 and everything worked fine.
>>>
>>> I tried installing SP2 again but with exactly the same consequences.
>>> So I uninstalled again and everything is fine.
>>>
>>> But I need to install SP2 because I want to install the latest
>>> version of VB, which I understand requires SP2. Any ideas on what
>>> causes this problem and what I can do.
>>>
>>> Robert Peel
>>
>> It sounds like explorer.exe was crashing. I'd look for updated
>> drivers for your mouse, install them, and then install SP2. You'll
>> likely want to make sure that the system is fully cleaned from any
>> malware to ensure that the update goes smoothly. Hmm... And I think
>> you're right, VS 2005 requires SP2 to be installed? I'm not really
>> sure but I think that's a requirement. As an alternative you can
>> also look into trying to run your desktop instance of explorer in
>> it's own memory space.
>>
>> Explorer as a Separate Process :
>> http://kgiii.info/windows/XP/tips/sep_explorer.html
>>
>> Windows XP Service Pack 2:
>> http://kgiii.info/windows/XP/general/winxpsp2.html
>>
>> Malware Cleaners and Repair:
>> http://www.kgiii.info/windows/all/ge...alwarefix.html
>>
>> What kind of mouse do you have? Did you try looking for updated
>> drivers and software for the mouse?
>>
>> --
>> Galen - MS MVP - Windows (Shell/User & IE)
>> http://dts-l.org/
>> http://kgiii.info/
>>
>> "We approached the case, you remember, with an absolutely blank mind,
>> which is always an advantage. We had formed no theories. We were
>> simply there to observe and to draw inferences from our
>> observations." - Sherlock Holmes

I'd head to the Microsoft website and download the latest drivers/software
for the Intellimouse mouse. I don't have the URL handy but a search at the
site should easily pick it up.

--
Galen - MS MVP - Windows (Shell/User & IE)
http://dts-l.org/
http://kgiii.info/

"We approached the case, you remember, with an absolutely blank mind,
which is always an advantage. We had formed no theories. We were simply
there to observe and to draw inferences from our observations." -
Sherlock Holmes