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On Tue, 3 Aug 2004 22:09:18 +0530, "Raj Pillai"
<> wrote: > >"trooper2" <> wrote in message >news:.. . >> I've come across a frustrating issue and would greatly appreciate if >> someone could help me resolve. >> >> 1.) am able to successfully synch my smartphone to our >> outlook.company.com web mail server wirelessly from my MPX200 >> smartphone (via activesync on phone) via internet >> >> 2.) am able to successfully synch my MPX200 smartphone to our >> outlook.company.com web mail server on a PC running activesync 3.7.1 >> using USB cradle and activesync internet pass through option in server >> rules section >> >> 3.) am able to successfully synch when same PC as above is connected >> to my work network via VPN >> >> ** 4.) when I connect this PC to our corporate network, am unable to >> synch my mpx200 smartphone via activesync using internet passthrough >> as Activesync on smartphone reports an INTERNET_31 error (as if it >> cannot access the internet) >> >> This has been a struggle and would appreciate any help that can be >> provided. >> >> Thank you in advance. > >Hi, > >In the 4th scenario, if your PC is using proxy settings to access Internet >while connected on the network then pass-through will not work. As far as I >know, ActiveSync does not support pass-through connection when the computer >itself is using a proxy setting to access the Internet. You could check if >you are able to access any web sites using Pocket IE for confirmation. > >In scenario 2 & 3 your PC has independent Internet connection i.e (No proxy >is involved) and therefore you don't have problem using pass-through. Thanks for the prompt response. However in scenario 4, our corporate network does not use a proxy. I am also able to browse the internet using Pocket IE while in the cradle (using pass through internet access). Not to mention, I'm also able to successfully browse to the http://outlook.company.com OWA server. This is same server that I can synch with GPRS (wireless) from phone without changing any settings. So far, the issue seems to only occur when I go to work and connect my PC behind the firewall. Strangely also, I'm able to connect to the outlook web mail server using it's http://10.x.x.x address OR http://outlook.company.com but not the server's external http://66.x.x.x internet IP. Today, even went as far as to do a master reset on my MPX200 and re-configure as I had nothing to lose. Please help me - this is making me mental  |
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"trooper2" <> wrote in message news:... > On Tue, 3 Aug 2004 22:09:18 +0530, "Raj Pillai" > <> wrote: > >> >>"trooper2" <> wrote in message >>news:. .. >>> I've come across a frustrating issue and would greatly appreciate if >>> someone could help me resolve. >>> >>> 1.) am able to successfully synch my smartphone to our >>> outlook.company.com web mail server wirelessly from my MPX200 >>> smartphone (via activesync on phone) via internet >>> >>> 2.) am able to successfully synch my MPX200 smartphone to our >>> outlook.company.com web mail server on a PC running activesync 3.7.1 >>> using USB cradle and activesync internet pass through option in server >>> rules section >>> >>> 3.) am able to successfully synch when same PC as above is connected >>> to my work network via VPN >>> >>> ** 4.) when I connect this PC to our corporate network, am unable to >>> synch my mpx200 smartphone via activesync using internet passthrough >>> as Activesync on smartphone reports an INTERNET_31 error (as if it >>> cannot access the internet) >>> >>> This has been a struggle and would appreciate any help that can be >>> provided. >>> >>> Thank you in advance. >> >>Hi, >> >>In the 4th scenario, if your PC is using proxy settings to access Internet >>while connected on the network then pass-through will not work. As far as >>I >>know, ActiveSync does not support pass-through connection when the >>computer >>itself is using a proxy setting to access the Internet. You could check >>if >>you are able to access any web sites using Pocket IE for confirmation. >> >>In scenario 2 & 3 your PC has independent Internet connection i.e (No >>proxy >>is involved) and therefore you don't have problem using pass-through. > > Thanks for the prompt response. However in scenario 4, our corporate > network does not use a proxy. I am also able to browse the internet > using Pocket IE while in the cradle (using pass through internet > access). Not to mention, I'm also able to successfully browse to the > http://outlook.company.com OWA server. This is same server that I can > synch with GPRS (wireless) from phone without changing any settings. > So far, the issue seems to only occur when I go to work and connect my > PC behind the firewall. Strangely also, I'm able to connect to the > outlook web mail server using it's http://10.x.x.x address OR > http://outlook.company.com but not the server's external > http://66.x.x.x internet IP. Today, even went as far as to do a > master reset on my MPX200 and re-configure as I had nothing to lose. > Please help me - this is making me mental Hi, Assuming you are using pass-through connection set to Work, have you checked the connection settings for Work on your PPC (Start -> Settings -> Connections -> Connetions), maybe that will help. Beyond that, try posting this problem of yours on the following newsgroup -- microsoft.public.exchange.mobility -- Regards, Raj |
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On Wed, 4 Aug 2004 15:30:20 +0530, "Raj Pillai"
<> wrote: > >"trooper2" <> wrote in message >news:.. . >> On Tue, 3 Aug 2004 22:09:18 +0530, "Raj Pillai" >> <> wrote: >> >>> >>>"trooper2" <> wrote in message >>>news: ... >>>> I've come across a frustrating issue and would greatly appreciate if >>>> someone could help me resolve. >>>> >>>> 1.) am able to successfully synch my smartphone to our >>>> outlook.company.com web mail server wirelessly from my MPX200 >>>> smartphone (via activesync on phone) via internet >>>> >>>> 2.) am able to successfully synch my MPX200 smartphone to our >>>> outlook.company.com web mail server on a PC running activesync 3.7.1 >>>> using USB cradle and activesync internet pass through option in server >>>> rules section >>>> >>>> 3.) am able to successfully synch when same PC as above is connected >>>> to my work network via VPN >>>> >>>> ** 4.) when I connect this PC to our corporate network, am unable to >>>> synch my mpx200 smartphone via activesync using internet passthrough >>>> as Activesync on smartphone reports an INTERNET_31 error (as if it >>>> cannot access the internet) >>>> >>>> This has been a struggle and would appreciate any help that can be >>>> provided. >>>> >>>> Thank you in advance. >>> >>>Hi, >>> >>>In the 4th scenario, if your PC is using proxy settings to access Internet >>>while connected on the network then pass-through will not work. As far as >>>I >>>know, ActiveSync does not support pass-through connection when the >>>computer >>>itself is using a proxy setting to access the Internet. You could check >>>if >>>you are able to access any web sites using Pocket IE for confirmation. >>> >>>In scenario 2 & 3 your PC has independent Internet connection i.e (No >>>proxy >>>is involved) and therefore you don't have problem using pass-through. >> >> Thanks for the prompt response. However in scenario 4, our corporate >> network does not use a proxy. I am also able to browse the internet >> using Pocket IE while in the cradle (using pass through internet >> access). Not to mention, I'm also able to successfully browse to the >> http://outlook.company.com OWA server. This is same server that I can >> synch with GPRS (wireless) from phone without changing any settings. >> So far, the issue seems to only occur when I go to work and connect my >> PC behind the firewall. Strangely also, I'm able to connect to the >> outlook web mail server using it's http://10.x.x.x address OR >> http://outlook.company.com but not the server's external >> http://66.x.x.x internet IP. Today, even went as far as to do a >> master reset on my MPX200 and re-configure as I had nothing to lose. >> Please help me - this is making me mental > > >Hi, > >Assuming you are using pass-through connection set to Work, have you checked >the connection settings for Work on your PPC (Start -> Settings -> >Connections -> Connetions), maybe that will help. Beyond that, try posting >this problem of yours on the following newsgroup -- > >microsoft.public.exchange.mobility This is with pass-through set to The Internet that I receive an INTERNET_31 error. When set to Work, I receive an INTERNET_29 error consistently. |
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"trooper2" <> wrote in message news:... > On Wed, 4 Aug 2004 15:30:20 +0530, "Raj Pillai" > <> wrote: > >> >>"trooper2" <> wrote in message >>news:. .. >>> On Tue, 3 Aug 2004 22:09:18 +0530, "Raj Pillai" >>> <> wrote: >>> >>>> >>>>"trooper2" <> wrote in message >>>>news: m... >>>>> I've come across a frustrating issue and would greatly appreciate if >>>>> someone could help me resolve. >>>>> >>>>> 1.) am able to successfully synch my smartphone to our >>>>> outlook.company.com web mail server wirelessly from my MPX200 >>>>> smartphone (via activesync on phone) via internet >>>>> >>>>> 2.) am able to successfully synch my MPX200 smartphone to our >>>>> outlook.company.com web mail server on a PC running activesync 3.7.1 >>>>> using USB cradle and activesync internet pass through option in server >>>>> rules section >>>>> >>>>> 3.) am able to successfully synch when same PC as above is connected >>>>> to my work network via VPN >>>>> >>>>> ** 4.) when I connect this PC to our corporate network, am unable to >>>>> synch my mpx200 smartphone via activesync using internet passthrough >>>>> as Activesync on smartphone reports an INTERNET_31 error (as if it >>>>> cannot access the internet) >>>>> >>>>> This has been a struggle and would appreciate any help that can be >>>>> provided. >>>>> >>>>> Thank you in advance. >>>> >>>>Hi, >>>> >>>>In the 4th scenario, if your PC is using proxy settings to access >>>>Internet >>>>while connected on the network then pass-through will not work. As far >>>>as >>>>I >>>>know, ActiveSync does not support pass-through connection when the >>>>computer >>>>itself is using a proxy setting to access the Internet. You could check >>>>if >>>>you are able to access any web sites using Pocket IE for confirmation. >>>> >>>>In scenario 2 & 3 your PC has independent Internet connection i.e (No >>>>proxy >>>>is involved) and therefore you don't have problem using pass-through. >>> >>> Thanks for the prompt response. However in scenario 4, our corporate >>> network does not use a proxy. I am also able to browse the internet >>> using Pocket IE while in the cradle (using pass through internet >>> access). Not to mention, I'm also able to successfully browse to the >>> http://outlook.company.com OWA server. This is same server that I can >>> synch with GPRS (wireless) from phone without changing any settings. >>> So far, the issue seems to only occur when I go to work and connect my >>> PC behind the firewall. Strangely also, I'm able to connect to the >>> outlook web mail server using it's http://10.x.x.x address OR >>> http://outlook.company.com but not the server's external >>> http://66.x.x.x internet IP. Today, even went as far as to do a >>> master reset on my MPX200 and re-configure as I had nothing to lose. >>> Please help me - this is making me mental >> >> >>Hi, >> >>Assuming you are using pass-through connection set to Work, have you >>checked >>the connection settings for Work on your PPC (Start -> Settings -> >>Connections -> Connetions), maybe that will help. Beyond that, try >>posting >>this problem of yours on the following newsgroup -- >> >>microsoft.public.exchange.mobility > > This is with pass-through set to The Internet that I receive an > INTERNET_31 error. When set to Work, I receive an INTERNET_29 error > consistently. Hi, You might want to take a look at the following site for possible help in troubleshooting the problem --- http://www.cewindows.net/faqs/activesync/mis.htm -- Regards, Raj |
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