MS ActiveSync 4.2 problem

Yes, I'm sorry about that. For some reason, OE was showing only a fraction
of the thread, although it's all shown now. My mistake.

I'm not sure I follow. Either the pairing exists or it doesn't. If it
doesn't, there's no problem with losing contacts, as AS will be creating a
new partnership with the PC when you connect it, and you get to decide how
to handle the contacts already on the device at that time. If the pairing
does exist, then any contacts that you've deleted on the device will also be
deleted from the PC when you connect it again. If you're worried that this
will be a problem, delete the partnership on both ends before connecting the
device to the PC and, again, a new partnership will be attempted and you get
to choose what happens to stuff. So, I'd delete the partnerships before
further research, since it seems that it worries you. When you get it to
connect, you'll have to build a new partnership, but contacts won't be going
away unless they're duplicates.

Until you get the connection fixed, nothing can happen to your contacts
because ActiveSync doesn't have an opportunity to sync.

Did you *uninstall* Norton completely? If not, turning off the firewall may
not do what you think; it may block *all* network connections, which would
prevent ActiveSync from working. The surest way to get any Norton firewall
stuff out of the picture is to uninstall it.

Paul T.

"Little_Monster" <> wrote in message
news:3DCE1B63-C487-4CCF-86FE-...
> Paul - I guess you havent seen the entire post are you are confused.
> Its my post and I rightfully added another to my original post. There is
> no
> hijacking involved.
>
> One issue is protecting the data, but my major concern is about AS not
> getting paired.
> Thanks,
> Suresh Nallan
>
>
> "Paul G. Tobey [eMVP]" wrote:
>
>> Please don't hijack other people's threads.
>>
>> Delete the partnership before you connect the device. The only way you'd
>> lose your contacts on the desktop is if you deleted the contact on the
>> device before connecting it.
>>
>> Paul T.
>>
>> "Little_Monster" <> wrote in
>> message
>> news:42DA4FB5-FBAF-4865-B2C6-...
>> > Hi... Some one please help me... I am being paranoid. What if my
>> > contacts
>> > gets erased? I need to sync its been almost a month, I have not synced
>> > by
>> > device...
>> >
>> > Suresh Nallan
>> >
>> > "Little_Monster" wrote:
>> >
>> >> Hi Chris,
>> >> Is there a way to figure out which software firewall is preventing the
>> >> connection? I am sure its not Norton, as my config is perfect (I tried
>> >> even
>> >> disabling norton).
>> >> Many Thanks,
>> >> Suresh Nallan
>> >>
>> >> "Chris De Herrera" wrote:
>> >>
>> >> > Hi,
>> >> > It sounds like a software firewall may be preventing the connection.
>> >> >
>> >> >
>> >> > --
>> >> > Chris De Herrera
>> >> > http://www.pocketpcfaq.com
>> >> > http://www.tabletpctalk.com
>> >> > http://www.pocketpctalk.com
>> >> > http://www.mobilitytalk.com
>> >> >
>> >> > ActiveSync 4.x Troubleshooting Guide -
>> >> > http://www.pocketpcfaq.com/faqs/acti...shoot-as4x.htm
>> >> >
>> >> > "Little_Monster" <> wrote in
>> >> > message
>> >> > news:196F8631-5848-4E31-8311-...
>> >> > > Hi
>> >> > > Thanks for your inputs. The following is what I got for ipconfig:
>> >> > >
>> >> > > Windows IP configuration
>> >> > >
>> >> > > Ethernet adapter Wireless Network Connection:
>> >> > > Media State ........... : Media disconnected
>> >> > >
>> >> > > Ethernet adapter Local Area Connection:
>> >> > > Media State ........... : Media disconnected
>> >> > >
>> >> > > PPP adapter Speedtouch Connection:
>> >> > > Connection-specific DNS Suffix . :
>> >> > > IP Address....................... : 87.74.48.201
>> >> > > Subnet Mask...................... : 255.255.255.255
>> >> > > Default Gateway.................. : 87.74.48.201
>> >> > >
>> >> > > Ethernet Local Area Connection 19:
>> >> > > Connection-specific DNS Suffix . :
>> >> > > IP Address....................... : 169.254.2.2
>> >> > > Subnet Mask...................... : 255.255.255.0
>> >> > > Default Gateway.................. :
>> >> > >
>> >> > > I have used ethereal and following is the result:
>> >> > >
>> >> > > 1 0.000000 169.254.2.2 169.254.2.1 UDP Source port: 1214
>> >> > > Destination
>> >> > > port:
>> >> > > 5679
>> >> > > 2 0.013369 169.254.2.1 169.254.2.2 ICMP Destination unreachable
>> >> > > (port
>> >> > > unreachable)
>> >> > > 3 0.153227 169.254.2.2 169.254.2.255 NBNS Registration NB
>> >> > > WORKGROUP<1e>
>> >> > > 4 0.163903 169.254.2.2 169.254.2.255 NBNS Registration NB
>> >> > > LITTLE_GENIOUS<20>
>> >> > > 5 0.567453 169.254.2.2 239.255.255.250 SSDP M-SEARCH * HTTP/1.1
>> >> > > 6 0.903224 169.254.2.2 169.254.2.255 NBNS Registration NB
>> >> > > WORKGROUP<1e>
>> >> > > 7 0.913905 169.254.2.2 169.254.2.255 NBNS Registration NB
>> >> > > LITTLE_GENIOUS<20>
>> >> > > 8 1.001991 169.254.2.2 169.254.2.1 UDP Source port: 1215
>> >> > > Destination
>> >> > > port:
>> >> > > 5679
>> >> > > 9 1.003368 169.254.2.1 169.254.2.2 ICMP Destination unreachable
>> >> > > (port
>> >> > > unreachable)
>> >> > > 10 1.276851 169.254.2.2 239.255.255.250 SSDP M-SEARCH * HTTP/1.1
>> >> > > 11 1.653220 169.254.2.2 169.254.2.255 NBNS Registration NB
>> >> > > WORKGROUP<1e>
>> >> > > 12 1.663897 169.254.2.2 169.254.2.255 NBNS Registration NB
>> >> > > LITTLE_GENIOUS<20>
>> >> > > 13 2.003761 169.254.2.2 169.254.2.1 UDP Source port: 1216
>> >> > > Destination
>> >> > > port:
>> >> > > 5679
>> >> > > 14 2.014369 169.254.2.1 169.254.2.2 ICMP Destination unreachable
>> >> > > (port
>> >> > > unreachable)
>> >> > > 15 2.414566 169.254.2.2 169.254.2.255 BROWSER Request Announcement
>> >> > > LITTLE_GENIOUS
>> >> > > 16 2.414717 169.254.2.2 169.254.2.255 BROWSER Request Announcement
>> >> > > LITTLE_GENIOUS, Workstation, Server, SQL Server, NT Workstation,
>> >> > > Potential
>> >> > > Browser
>> >> > > 17 3.005616 169.254.2.2 169.254.2.1 UDP Source port: 1217
>> >> > > Destination
>> >> > > port:
>> >> > > 5679
>> >> > > 18 3.008401 169.254.2.1 169.254.2.2 ICMP Destination unreachable
>> >> > > (port
>> >> > > unreachable)
>> >> > > 19 3.913981 169.254.2.2 169.254.2.255 BROWSER Request Announcement
>> >> > > LITTLE_GENIOUS
>> >> > > 20 4.173435 169.254.2.2 169.254.2.1 UDP Source port: 1218
>> >> > > Destination
>> >> > > port:
>> >> > > 5679
>> >> > > 21 4.176366 169.254.2.1 169.254.2.2 ICMP Destination unreachable
>> >> > > (port
>> >> > > unreachable)
>> >> > > 22 5.175914 169.254.2.2 169.254.2.1 UDP Source port: 1219
>> >> > > Destination
>> >> > > port:
>> >> > > 5679
>> >> > > 23 5.177369 169.254.2.1 169.254.2.2 ICMP Destination unreachable
>> >> > > (port
>> >> > > unreachable)
>> >> > >
>> >> > > It went on like that for about 120 steps each time incrementing
>> >> > > the
>> >> > > source
>> >> > > port, with same results.
>> >> > >
>> >> > > Trust you would find something out of this.
>> >> > > Cheers,
>> >> > > Suresh Nallan
>> >> > >
>> >> > >
>> >> > > "Juggs Ravalia (MS)" wrote:
>> >> > >
>> >> > >> Yes, The Windows Mobile 5.0 Device has replaced the Serial over
>> >> > >> USB
>> >> > >> implementation we had earlier with a newer device/desktop
>> >> > >> networking
>> >> > >> solution built on Remote NDIS, which upon desktop connection
>> >> > >> registers as
>> >> > >> a
>> >> > >> new Local Area Connection. The device will then assign an IP
>> >> > >> address
>> >> > >> to
>> >> > >> itself and the desktop. In your case it seems that you don't even
>> >> > >> get the
>> >> > >> correct IP address assigned to the desktop - Seems like it is
>> >> > >> timing
>> >> > >> out
>> >> > >> and
>> >> > >> then you are gettign an Auto IP address.
>> >> > >>
>> >> > >> Can you cradle your device and then open a command window and
>> >> > >> after
>> >> > >> say a
>> >> > >> minute or two type "ipconfig" and paste as the output? Also - in
>> >> > >> case you
>> >> > >> can get us a network trace of the traffic between the device and
>> >> > >> desktop,
>> >> > >> it
>> >> > >> would help alot - you can use sniffers like ethereal to capture
>> >> > >> this.
>> >> > >>
>> >> > >> Juggs Ravalia [MSFT]
>> >> > >>
>> >> > >>
>> >> > >> This posting is provided "AS IS" with no warranties, and confers
>> >> > >> no
>> >> > >> rights.
>> >> > >>
>> >> > >> "Little_Monster" <> wrote
>> >> > >> in
>> >> > >> message
>> >> > >> news:444C1AAB-F789-4F54-9970-...
>> >> > >> > Hi
>> >> > >> > I was able to sync my i mate JasJar successfully all these days
>> >> > >> > through
>> >> > >> > USB,
>> >> > >> > but for some days, ActiveSync is not getting conencted. For a
>> >> > >> > long
>> >> > >> > time,
>> >> > >> > on
>> >> > >> > the AS screen the green disc was revolving & said connecting,
>> >> > >> > but
>> >> > >> > finally
>> >> > >> > gave a msg that the device cant be connected.
>> >> > >> > When I have seen the error log, it says the norton is
>> >> > >> > preventing
>> >> > >> > the
>> >> > >> > connection. But I have done all settings for norton. I have
>> >> > >> > even
>> >> > >> > tried
>> >> > >> > connecting JJ after disabling the norton, but activesycn doesnt
>> >> > >> > work.
>> >> > >> >
>> >> > >> > I have checked the following based on the forum posts & Chris'
>> >> > >> > website
>> >> > >> > (very
>> >> > >> > informative indeed), but in vain:
>> >> > >> > 1. Configured norton, still doesnt work
>> >> > >> > 2. Checked all services, still doesnt work
>> >> > >> > 3. Disabled firewall, still doesnt work
>> >> > >> > 4. Disabled norton, still doesnt work
>> >> > >> > 5. exchanged USB ports, still doesnt work
>> >> > >> > 6. Done soft reset, still doesnt work
>> >> > >> > 7. Deleted some files, to make available Memory in device to
>> >> > >> > about
>> >> > >> > 11
>> >> > >> > MB,
>> >> > >> > still doesnt work
>> >> > >> > 8. Unpaired the device from ActiveSync, still doesnt work
>> >> > >> > 9. Uninstallaed & installaed Activesync, still doesnt work
>> >> > >> >
>> >> > >> > When I connect my device, an icon appears in the system tray
>> >> > >> > trying to
>> >> > >> > assign an IP address (some dots appear on network icon) and i
>> >> > >> > guess its
>> >> > >> > failing there. I have read in some forum/ article, that before
>> >> > >> > the
>> >> > >> > device
>> >> > >> > connects to a PC, it assigns an IP address. Are there any
>> >> > >> > settings
>> >> > >> > for
>> >> > >> > this?
>> >> > >> > Please help.
>> >> > >> > Cheers
>> >> > >> > Suresh Nallan
>> >> > >>
>> >> > >>
>> >> > >>
>> >> >
>> >> >
>> >> >
>>
>>
>>

Hi Paul,
I have uninstalled norton and now my PC gives me a msg in the system tray -
a duplicate name exists on the network.
When I open the network connections, I can see the device connected as
windows mobile device. But still AS doesnt recognize the device.
What next?
Many Thanks,

Suresh Nallan

"Paul G. Tobey [eMVP]" wrote:

> Yes, I'm sorry about that. For some reason, OE was showing only a fraction
> of the thread, although it's all shown now. My mistake.
>
> I'm not sure I follow. Either the pairing exists or it doesn't. If it
> doesn't, there's no problem with losing contacts, as AS will be creating a
> new partnership with the PC when you connect it, and you get to decide how
> to handle the contacts already on the device at that time. If the pairing
> does exist, then any contacts that you've deleted on the device will also be
> deleted from the PC when you connect it again. If you're worried that this
> will be a problem, delete the partnership on both ends before connecting the
> device to the PC and, again, a new partnership will be attempted and you get
> to choose what happens to stuff. So, I'd delete the partnerships before
> further research, since it seems that it worries you. When you get it to
> connect, you'll have to build a new partnership, but contacts won't be going
> away unless they're duplicates.
>
> Until you get the connection fixed, nothing can happen to your contacts
> because ActiveSync doesn't have an opportunity to sync.
>
> Did you *uninstall* Norton completely? If not, turning off the firewall may
> not do what you think; it may block *all* network connections, which would
> prevent ActiveSync from working. The surest way to get any Norton firewall
> stuff out of the picture is to uninstall it.
>
> Paul T.
>
> "Little_Monster" <> wrote in message
> news:3DCE1B63-C487-4CCF-86FE-...
> > Paul - I guess you havent seen the entire post are you are confused.
> > Its my post and I rightfully added another to my original post. There is
> > no
> > hijacking involved.
> >
> > One issue is protecting the data, but my major concern is about AS not
> > getting paired.
> > Thanks,
> > Suresh Nallan
> >
> >
> > "Paul G. Tobey [eMVP]" wrote:
> >
> >> Please don't hijack other people's threads.
> >>
> >> Delete the partnership before you connect the device. The only way you'd
> >> lose your contacts on the desktop is if you deleted the contact on the
> >> device before connecting it.
> >>
> >> Paul T.
> >>
> >> "Little_Monster" <> wrote in
> >> message
> >> news:42DA4FB5-FBAF-4865-B2C6-...
> >> > Hi... Some one please help me... I am being paranoid. What if my
> >> > contacts
> >> > gets erased? I need to sync its been almost a month, I have not synced
> >> > by
> >> > device...
> >> >
> >> > Suresh Nallan
> >> >
> >> > "Little_Monster" wrote:
> >> >
> >> >> Hi Chris,
> >> >> Is there a way to figure out which software firewall is preventing the
> >> >> connection? I am sure its not Norton, as my config is perfect (I tried
> >> >> even
> >> >> disabling norton).
> >> >> Many Thanks,
> >> >> Suresh Nallan
> >> >>
> >> >> "Chris De Herrera" wrote:
> >> >>
> >> >> > Hi,
> >> >> > It sounds like a software firewall may be preventing the connection.
> >> >> >
> >> >> >
> >> >> > --
> >> >> > Chris De Herrera
> >> >> > http://www.pocketpcfaq.com
> >> >> > http://www.tabletpctalk.com
> >> >> > http://www.pocketpctalk.com
> >> >> > http://www.mobilitytalk.com
> >> >> >
> >> >> > ActiveSync 4.x Troubleshooting Guide -
> >> >> > http://www.pocketpcfaq.com/faqs/acti...shoot-as4x.htm
> >> >> >
> >> >> > "Little_Monster" <> wrote in
> >> >> > message
> >> >> > news:196F8631-5848-4E31-8311-...
> >> >> > > Hi
> >> >> > > Thanks for your inputs. The following is what I got for ipconfig:
> >> >> > >
> >> >> > > Windows IP configuration
> >> >> > >
> >> >> > > Ethernet adapter Wireless Network Connection:
> >> >> > > Media State ........... : Media disconnected
> >> >> > >
> >> >> > > Ethernet adapter Local Area Connection:
> >> >> > > Media State ........... : Media disconnected
> >> >> > >
> >> >> > > PPP adapter Speedtouch Connection:
> >> >> > > Connection-specific DNS Suffix . :
> >> >> > > IP Address....................... : 87.74.48.201
> >> >> > > Subnet Mask...................... : 255.255.255.255
> >> >> > > Default Gateway.................. : 87.74.48.201
> >> >> > >
> >> >> > > Ethernet Local Area Connection 19:
> >> >> > > Connection-specific DNS Suffix . :
> >> >> > > IP Address....................... : 169.254.2.2
> >> >> > > Subnet Mask...................... : 255.255.255.0
> >> >> > > Default Gateway.................. :
> >> >> > >
> >> >> > > I have used ethereal and following is the result:
> >> >> > >
> >> >> > > 1 0.000000 169.254.2.2 169.254.2.1 UDP Source port: 1214
> >> >> > > Destination
> >> >> > > port:
> >> >> > > 5679
> >> >> > > 2 0.013369 169.254.2.1 169.254.2.2 ICMP Destination unreachable
> >> >> > > (port
> >> >> > > unreachable)
> >> >> > > 3 0.153227 169.254.2.2 169.254.2.255 NBNS Registration NB
> >> >> > > WORKGROUP<1e>
> >> >> > > 4 0.163903 169.254.2.2 169.254.2.255 NBNS Registration NB
> >> >> > > LITTLE_GENIOUS<20>
> >> >> > > 5 0.567453 169.254.2.2 239.255.255.250 SSDP M-SEARCH * HTTP/1.1
> >> >> > > 6 0.903224 169.254.2.2 169.254.2.255 NBNS Registration NB
> >> >> > > WORKGROUP<1e>
> >> >> > > 7 0.913905 169.254.2.2 169.254.2.255 NBNS Registration NB
> >> >> > > LITTLE_GENIOUS<20>
> >> >> > > 8 1.001991 169.254.2.2 169.254.2.1 UDP Source port: 1215
> >> >> > > Destination
> >> >> > > port:
> >> >> > > 5679
> >> >> > > 9 1.003368 169.254.2.1 169.254.2.2 ICMP Destination unreachable
> >> >> > > (port
> >> >> > > unreachable)
> >> >> > > 10 1.276851 169.254.2.2 239.255.255.250 SSDP M-SEARCH * HTTP/1.1
> >> >> > > 11 1.653220 169.254.2.2 169.254.2.255 NBNS Registration NB
> >> >> > > WORKGROUP<1e>
> >> >> > > 12 1.663897 169.254.2.2 169.254.2.255 NBNS Registration NB
> >> >> > > LITTLE_GENIOUS<20>
> >> >> > > 13 2.003761 169.254.2.2 169.254.2.1 UDP Source port: 1216
> >> >> > > Destination
> >> >> > > port:
> >> >> > > 5679
> >> >> > > 14 2.014369 169.254.2.1 169.254.2.2 ICMP Destination unreachable
> >> >> > > (port
> >> >> > > unreachable)
> >> >> > > 15 2.414566 169.254.2.2 169.254.2.255 BROWSER Request Announcement
> >> >> > > LITTLE_GENIOUS
> >> >> > > 16 2.414717 169.254.2.2 169.254.2.255 BROWSER Request Announcement
> >> >> > > LITTLE_GENIOUS, Workstation, Server, SQL Server, NT Workstation,
> >> >> > > Potential
> >> >> > > Browser
> >> >> > > 17 3.005616 169.254.2.2 169.254.2.1 UDP Source port: 1217
> >> >> > > Destination
> >> >> > > port:
> >> >> > > 5679
> >> >> > > 18 3.008401 169.254.2.1 169.254.2.2 ICMP Destination unreachable
> >> >> > > (port
> >> >> > > unreachable)
> >> >> > > 19 3.913981 169.254.2.2 169.254.2.255 BROWSER Request Announcement
> >> >> > > LITTLE_GENIOUS
> >> >> > > 20 4.173435 169.254.2.2 169.254.2.1 UDP Source port: 1218
> >> >> > > Destination
> >> >> > > port:
> >> >> > > 5679
> >> >> > > 21 4.176366 169.254.2.1 169.254.2.2 ICMP Destination unreachable
> >> >> > > (port
> >> >> > > unreachable)
> >> >> > > 22 5.175914 169.254.2.2 169.254.2.1 UDP Source port: 1219
> >> >> > > Destination
> >> >> > > port:
> >> >> > > 5679
> >> >> > > 23 5.177369 169.254.2.1 169.254.2.2 ICMP Destination unreachable
> >> >> > > (port
> >> >> > > unreachable)
> >> >> > >
> >> >> > > It went on like that for about 120 steps each time incrementing
> >> >> > > the
> >> >> > > source
> >> >> > > port, with same results.
> >> >> > >
> >> >> > > Trust you would find something out of this.
> >> >> > > Cheers,
> >> >> > > Suresh Nallan
> >> >> > >
> >> >> > >
> >> >> > > "Juggs Ravalia (MS)" wrote:
> >> >> > >
> >> >> > >> Yes, The Windows Mobile 5.0 Device has replaced the Serial over
> >> >> > >> USB
> >> >> > >> implementation we had earlier with a newer device/desktop
> >> >> > >> networking
> >> >> > >> solution built on Remote NDIS, which upon desktop connection
> >> >> > >> registers as
> >> >> > >> a
> >> >> > >> new Local Area Connection. The device will then assign an IP
> >> >> > >> address
> >> >> > >> to
> >> >> > >> itself and the desktop. In your case it seems that you don't even
> >> >> > >> get the
> >> >> > >> correct IP address assigned to the desktop - Seems like it is
> >> >> > >> timing
> >> >> > >> out
> >> >> > >> and
> >> >> > >> then you are gettign an Auto IP address.
> >> >> > >>
> >> >> > >> Can you cradle your device and then open a command window and
> >> >> > >> after
> >> >> > >> say a
> >> >> > >> minute or two type "ipconfig" and paste as the output? Also - in
> >> >> > >> case you
> >> >> > >> can get us a network trace of the traffic between the device and
> >> >> > >> desktop,
> >> >> > >> it
> >> >> > >> would help alot - you can use sniffers like ethereal to capture
> >> >> > >> this.
> >> >> > >>
> >> >> > >> Juggs Ravalia [MSFT]
> >> >> > >>
> >> >> > >>
> >> >> > >> This posting is provided "AS IS" with no warranties, and confers
> >> >> > >> no
> >> >> > >> rights.
> >> >> > >>
> >> >> > >> "Little_Monster" <> wrote
> >> >> > >> in
> >> >> > >> message
> >> >> > >> news:444C1AAB-F789-4F54-9970-...
> >> >> > >> > Hi
> >> >> > >> > I was able to sync my i mate JasJar successfully all these days
> >> >> > >> > through
> >> >> > >> > USB,
> >> >> > >> > but for some days, ActiveSync is not getting conencted. For a
> >> >> > >> > long
> >> >> > >> > time,
> >> >> > >> > on
> >> >> > >> > the AS screen the green disc was revolving & said connecting,
> >> >> > >> > but
> >> >> > >> > finally
> >> >> > >> > gave a msg that the device cant be connected.
> >> >> > >> > When I have seen the error log, it says the norton is
> >> >> > >> > preventing
> >> >> > >> > the
> >> >> > >> > connection. But I have done all settings for norton. I have
> >> >> > >> > even
> >> >> > >> > tried
> >> >> > >> > connecting JJ after disabling the norton, but activesycn doesnt
> >> >> > >> > work.
> >> >> > >> >
> >> >> > >> > I have checked the following based on the forum posts & Chris'
> >> >> > >> > website
> >> >> > >> > (very
> >> >> > >> > informative indeed), but in vain:
> >> >> > >> > 1. Configured norton, still doesnt work
> >> >> > >> > 2. Checked all services, still doesnt work
> >> >> > >> > 3. Disabled firewall, still doesnt work
> >> >> > >> > 4. Disabled norton, still doesnt work
> >> >> > >> > 5. exchanged USB ports, still doesnt work
> >> >> > >> > 6. Done soft reset, still doesnt work
> >> >> > >> > 7. Deleted some files, to make available Memory in device to
> >> >> > >> > about
> >> >> > >> > 11
> >> >> > >> > MB,
> >> >> > >> > still doesnt work
> >> >> > >> > 8. Unpaired the device from ActiveSync, still doesnt work
> >> >> > >> > 9. Uninstallaed & installaed Activesync, still doesnt work
> >> >> > >> >
> >> >> > >> > When I connect my device, an icon appears in the system tray
> >> >> > >> > trying to
> >> >> > >> > assign an IP address (some dots appear on network icon) and i
> >> >> > >> > guess its
> >> >> > >> > failing there. I have read in some forum/ article, that before
> >> >> > >> > the
> >> >> > >> > device
> >> >> > >> > connects to a PC, it assigns an IP address. Are there any
> >> >> > >> > settings
> >> >> > >> > for
> >> >> > >> > this?
> >> >> > >> > Please help.
> >> >> > >> > Cheers
> >> >> > >> > Suresh Nallan
> >> >> > >>
> >> >> > >>
> >> >> > >>
> >> >> >
> >> >> >
> >> >> >
> >>
> >>
> >>
>
>
>

To add to my earlier post, I have changed my laptop name to ensure that there
is no conflict, but still the same. AS doesnt recognizes my device.
Thanks,
Suresh Nallan

"Little_Monster" wrote:

> Hi Paul,
> I have uninstalled norton and now my PC gives me a msg in the system tray -
> a duplicate name exists on the network.
> When I open the network connections, I can see the device connected as
> windows mobile device. But still AS doesnt recognize the device.
> What next?
> Many Thanks,
>
> Suresh Nallan
>
> "Paul G. Tobey [eMVP]" wrote:
>
> > Yes, I'm sorry about that. For some reason, OE was showing only a fraction
> > of the thread, although it's all shown now. My mistake.
> >
> > I'm not sure I follow. Either the pairing exists or it doesn't. If it
> > doesn't, there's no problem with losing contacts, as AS will be creating a
> > new partnership with the PC when you connect it, and you get to decide how
> > to handle the contacts already on the device at that time. If the pairing
> > does exist, then any contacts that you've deleted on the device will also be
> > deleted from the PC when you connect it again. If you're worried that this
> > will be a problem, delete the partnership on both ends before connecting the
> > device to the PC and, again, a new partnership will be attempted and you get
> > to choose what happens to stuff. So, I'd delete the partnerships before
> > further research, since it seems that it worries you. When you get it to
> > connect, you'll have to build a new partnership, but contacts won't be going
> > away unless they're duplicates.
> >
> > Until you get the connection fixed, nothing can happen to your contacts
> > because ActiveSync doesn't have an opportunity to sync.
> >
> > Did you *uninstall* Norton completely? If not, turning off the firewall may
> > not do what you think; it may block *all* network connections, which would
> > prevent ActiveSync from working. The surest way to get any Norton firewall
> > stuff out of the picture is to uninstall it.
> >
> > Paul T.
> >
> > "Little_Monster" <> wrote in message
> > news:3DCE1B63-C487-4CCF-86FE-...
> > > Paul - I guess you havent seen the entire post are you are confused.
> > > Its my post and I rightfully added another to my original post. There is
> > > no
> > > hijacking involved.
> > >
> > > One issue is protecting the data, but my major concern is about AS not
> > > getting paired.
> > > Thanks,
> > > Suresh Nallan
> > >
> > >
> > > "Paul G. Tobey [eMVP]" wrote:
> > >
> > >> Please don't hijack other people's threads.
> > >>
> > >> Delete the partnership before you connect the device. The only way you'd
> > >> lose your contacts on the desktop is if you deleted the contact on the
> > >> device before connecting it.
> > >>
> > >> Paul T.
> > >>
> > >> "Little_Monster" <> wrote in
> > >> message
> > >> news:42DA4FB5-FBAF-4865-B2C6-...
> > >> > Hi... Some one please help me... I am being paranoid. What if my
> > >> > contacts
> > >> > gets erased? I need to sync its been almost a month, I have not synced
> > >> > by
> > >> > device...
> > >> >
> > >> > Suresh Nallan
> > >> >
> > >> > "Little_Monster" wrote:
> > >> >
> > >> >> Hi Chris,
> > >> >> Is there a way to figure out which software firewall is preventing the
> > >> >> connection? I am sure its not Norton, as my config is perfect (I tried
> > >> >> even
> > >> >> disabling norton).
> > >> >> Many Thanks,
> > >> >> Suresh Nallan
> > >> >>
> > >> >> "Chris De Herrera" wrote:
> > >> >>
> > >> >> > Hi,
> > >> >> > It sounds like a software firewall may be preventing the connection.
> > >> >> >
> > >> >> >
> > >> >> > --
> > >> >> > Chris De Herrera
> > >> >> > http://www.pocketpcfaq.com
> > >> >> > http://www.tabletpctalk.com
> > >> >> > http://www.pocketpctalk.com
> > >> >> > http://www.mobilitytalk.com
> > >> >> >
> > >> >> > ActiveSync 4.x Troubleshooting Guide -
> > >> >> > http://www.pocketpcfaq.com/faqs/acti...shoot-as4x.htm
> > >> >> >
> > >> >> > "Little_Monster" <> wrote in
> > >> >> > message
> > >> >> > news:196F8631-5848-4E31-8311-...
> > >> >> > > Hi
> > >> >> > > Thanks for your inputs. The following is what I got for ipconfig:
> > >> >> > >
> > >> >> > > Windows IP configuration
> > >> >> > >
> > >> >> > > Ethernet adapter Wireless Network Connection:
> > >> >> > > Media State ........... : Media disconnected
> > >> >> > >
> > >> >> > > Ethernet adapter Local Area Connection:
> > >> >> > > Media State ........... : Media disconnected
> > >> >> > >
> > >> >> > > PPP adapter Speedtouch Connection:
> > >> >> > > Connection-specific DNS Suffix . :
> > >> >> > > IP Address....................... : 87.74.48.201
> > >> >> > > Subnet Mask...................... : 255.255.255.255
> > >> >> > > Default Gateway.................. : 87.74.48.201
> > >> >> > >
> > >> >> > > Ethernet Local Area Connection 19:
> > >> >> > > Connection-specific DNS Suffix . :
> > >> >> > > IP Address....................... : 169.254.2.2
> > >> >> > > Subnet Mask...................... : 255.255.255.0
> > >> >> > > Default Gateway.................. :
> > >> >> > >
> > >> >> > > I have used ethereal and following is the result:
> > >> >> > >
> > >> >> > > 1 0.000000 169.254.2.2 169.254.2.1 UDP Source port: 1214
> > >> >> > > Destination
> > >> >> > > port:
> > >> >> > > 5679
> > >> >> > > 2 0.013369 169.254.2.1 169.254.2.2 ICMP Destination unreachable
> > >> >> > > (port
> > >> >> > > unreachable)
> > >> >> > > 3 0.153227 169.254.2.2 169.254.2.255 NBNS Registration NB
> > >> >> > > WORKGROUP<1e>
> > >> >> > > 4 0.163903 169.254.2.2 169.254.2.255 NBNS Registration NB
> > >> >> > > LITTLE_GENIOUS<20>
> > >> >> > > 5 0.567453 169.254.2.2 239.255.255.250 SSDP M-SEARCH * HTTP/1.1
> > >> >> > > 6 0.903224 169.254.2.2 169.254.2.255 NBNS Registration NB
> > >> >> > > WORKGROUP<1e>
> > >> >> > > 7 0.913905 169.254.2.2 169.254.2.255 NBNS Registration NB
> > >> >> > > LITTLE_GENIOUS<20>
> > >> >> > > 8 1.001991 169.254.2.2 169.254.2.1 UDP Source port: 1215
> > >> >> > > Destination
> > >> >> > > port:
> > >> >> > > 5679
> > >> >> > > 9 1.003368 169.254.2.1 169.254.2.2 ICMP Destination unreachable
> > >> >> > > (port
> > >> >> > > unreachable)
> > >> >> > > 10 1.276851 169.254.2.2 239.255.255.250 SSDP M-SEARCH * HTTP/1.1
> > >> >> > > 11 1.653220 169.254.2.2 169.254.2.255 NBNS Registration NB
> > >> >> > > WORKGROUP<1e>
> > >> >> > > 12 1.663897 169.254.2.2 169.254.2.255 NBNS Registration NB
> > >> >> > > LITTLE_GENIOUS<20>
> > >> >> > > 13 2.003761 169.254.2.2 169.254.2.1 UDP Source port: 1216
> > >> >> > > Destination
> > >> >> > > port:
> > >> >> > > 5679
> > >> >> > > 14 2.014369 169.254.2.1 169.254.2.2 ICMP Destination unreachable
> > >> >> > > (port
> > >> >> > > unreachable)
> > >> >> > > 15 2.414566 169.254.2.2 169.254.2.255 BROWSER Request Announcement
> > >> >> > > LITTLE_GENIOUS
> > >> >> > > 16 2.414717 169.254.2.2 169.254.2.255 BROWSER Request Announcement
> > >> >> > > LITTLE_GENIOUS, Workstation, Server, SQL Server, NT Workstation,
> > >> >> > > Potential
> > >> >> > > Browser
> > >> >> > > 17 3.005616 169.254.2.2 169.254.2.1 UDP Source port: 1217
> > >> >> > > Destination
> > >> >> > > port:
> > >> >> > > 5679
> > >> >> > > 18 3.008401 169.254.2.1 169.254.2.2 ICMP Destination unreachable
> > >> >> > > (port
> > >> >> > > unreachable)
> > >> >> > > 19 3.913981 169.254.2.2 169.254.2.255 BROWSER Request Announcement
> > >> >> > > LITTLE_GENIOUS
> > >> >> > > 20 4.173435 169.254.2.2 169.254.2.1 UDP Source port: 1218
> > >> >> > > Destination
> > >> >> > > port:
> > >> >> > > 5679
> > >> >> > > 21 4.176366 169.254.2.1 169.254.2.2 ICMP Destination unreachable
> > >> >> > > (port
> > >> >> > > unreachable)
> > >> >> > > 22 5.175914 169.254.2.2 169.254.2.1 UDP Source port: 1219
> > >> >> > > Destination
> > >> >> > > port:
> > >> >> > > 5679
> > >> >> > > 23 5.177369 169.254.2.1 169.254.2.2 ICMP Destination unreachable
> > >> >> > > (port
> > >> >> > > unreachable)
> > >> >> > >
> > >> >> > > It went on like that for about 120 steps each time incrementing
> > >> >> > > the
> > >> >> > > source
> > >> >> > > port, with same results.
> > >> >> > >
> > >> >> > > Trust you would find something out of this.
> > >> >> > > Cheers,
> > >> >> > > Suresh Nallan
> > >> >> > >
> > >> >> > >
> > >> >> > > "Juggs Ravalia (MS)" wrote:
> > >> >> > >
> > >> >> > >> Yes, The Windows Mobile 5.0 Device has replaced the Serial over
> > >> >> > >> USB
> > >> >> > >> implementation we had earlier with a newer device/desktop
> > >> >> > >> networking
> > >> >> > >> solution built on Remote NDIS, which upon desktop connection
> > >> >> > >> registers as
> > >> >> > >> a
> > >> >> > >> new Local Area Connection. The device will then assign an IP
> > >> >> > >> address
> > >> >> > >> to
> > >> >> > >> itself and the desktop. In your case it seems that you don't even
> > >> >> > >> get the
> > >> >> > >> correct IP address assigned to the desktop - Seems like it is
> > >> >> > >> timing
> > >> >> > >> out
> > >> >> > >> and
> > >> >> > >> then you are gettign an Auto IP address.
> > >> >> > >>
> > >> >> > >> Can you cradle your device and then open a command window and
> > >> >> > >> after
> > >> >> > >> say a
> > >> >> > >> minute or two type "ipconfig" and paste as the output? Also - in
> > >> >> > >> case you
> > >> >> > >> can get us a network trace of the traffic between the device and
> > >> >> > >> desktop,
> > >> >> > >> it
> > >> >> > >> would help alot - you can use sniffers like ethereal to capture
> > >> >> > >> this.
> > >> >> > >>
> > >> >> > >> Juggs Ravalia [MSFT]
> > >> >> > >>
> > >> >> > >>
> > >> >> > >> This posting is provided "AS IS" with no warranties, and confers
> > >> >> > >> no
> > >> >> > >> rights.
> > >> >> > >>
> > >> >> > >> "Little_Monster" <> wrote
> > >> >> > >> in
> > >> >> > >> message
> > >> >> > >> news:444C1AAB-F789-4F54-9970-...
> > >> >> > >> > Hi
> > >> >> > >> > I was able to sync my i mate JasJar successfully all these days
> > >> >> > >> > through
> > >> >> > >> > USB,
> > >> >> > >> > but for some days, ActiveSync is not getting conencted. For a
> > >> >> > >> > long
> > >> >> > >> > time,
> > >> >> > >> > on
> > >> >> > >> > the AS screen the green disc was revolving & said connecting,
> > >> >> > >> > but
> > >> >> > >> > finally
> > >> >> > >> > gave a msg that the device cant be connected.
> > >> >> > >> > When I have seen the error log, it says the norton is
> > >> >> > >> > preventing
> > >> >> > >> > the
> > >> >> > >> > connection. But I have done all settings for norton. I have
> > >> >> > >> > even
> > >> >> > >> > tried
> > >> >> > >> > connecting JJ after disabling the norton, but activesycn doesnt
> > >> >> > >> > work.
> > >> >> > >> >
> > >> >> > >> > I have checked the following based on the forum posts & Chris'
> > >> >> > >> > website
> > >> >> > >> > (very
> > >> >> > >> > informative indeed), but in vain:
> > >> >> > >> > 1. Configured norton, still doesnt work
> > >> >> > >> > 2. Checked all services, still doesnt work
> > >> >> > >> > 3. Disabled firewall, still doesnt work
> > >> >> > >> > 4. Disabled norton, still doesnt work
> > >> >> > >> > 5. exchanged USB ports, still doesnt work
> > >> >> > >> > 6. Done soft reset, still doesnt work
> > >> >> > >> > 7. Deleted some files, to make available Memory in device to
> > >> >> > >> > about
> > >> >> > >> > 11
> > >> >> > >> > MB,
> > >> >> > >> > still doesnt work
> > >> >> > >> > 8. Unpaired the device from ActiveSync, still doesnt work
> > >> >> > >> > 9. Uninstallaed & installaed Activesync, still doesnt work
> > >> >> > >> >
> > >> >> > >> > When I connect my device, an icon appears in the system tray
> > >> >> > >> > trying to
> > >> >> > >> > assign an IP address (some dots appear on network icon) and i
> > >> >> > >> > guess its
> > >> >> > >> > failing there. I have read in some forum/ article, that before
> > >> >> > >> > the
> > >> >> > >> > device
> > >> >> > >> > connects to a PC, it assigns an IP address. Are there any
> > >> >> > >> > settings
> > >> >> > >> > for
> > >> >> > >> > this?
> > >> >> > >> > Please help.
> > >> >> > >> > Cheers
> > >> >> > >> > Suresh Nallan
> > >> >> > >>
> > >> >> > >>
> > >> >> > >>
> > >> >> >

Duplicate name sounds like the DHCP server in the Windows Mobile device,
which gives the ActiveSync network connection (Windows Mobile Device 27 or
whatever), it's IP address, is assigning an address that duplicates some
other device on your network. You might try isolating your PC from any
other network before plugging in the WM device. If there's now an item in
the Network Connections applet corresponding to the WM device, things are
somewhat better. Please carefully define what the state of the network
connections is, whether AS is indicating that it's trying to connect
(spinning icon), that AS is set up to allow USB connection, etc.

Paul T.

"Little_Monster" <> wrote in message
news:C6DE8B48-D75A-4747-B074-...
> Hi Paul,
> I have uninstalled norton and now my PC gives me a msg in the system
> tray -
> a duplicate name exists on the network.
> When I open the network connections, I can see the device connected as
> windows mobile device. But still AS doesnt recognize the device.
> What next?
> Many Thanks,
>
> Suresh Nallan
>
> "Paul G. Tobey [eMVP]" wrote:
>
>> Yes, I'm sorry about that. For some reason, OE was showing only a
>> fraction
>> of the thread, although it's all shown now. My mistake.
>>
>> I'm not sure I follow. Either the pairing exists or it doesn't. If it
>> doesn't, there's no problem with losing contacts, as AS will be creating
>> a
>> new partnership with the PC when you connect it, and you get to decide
>> how
>> to handle the contacts already on the device at that time. If the
>> pairing
>> does exist, then any contacts that you've deleted on the device will also
>> be
>> deleted from the PC when you connect it again. If you're worried that
>> this
>> will be a problem, delete the partnership on both ends before connecting
>> the
>> device to the PC and, again, a new partnership will be attempted and you
>> get
>> to choose what happens to stuff. So, I'd delete the partnerships before
>> further research, since it seems that it worries you. When you get it to
>> connect, you'll have to build a new partnership, but contacts won't be
>> going
>> away unless they're duplicates.
>>
>> Until you get the connection fixed, nothing can happen to your contacts
>> because ActiveSync doesn't have an opportunity to sync.
>>
>> Did you *uninstall* Norton completely? If not, turning off the firewall
>> may
>> not do what you think; it may block *all* network connections, which
>> would
>> prevent ActiveSync from working. The surest way to get any Norton
>> firewall
>> stuff out of the picture is to uninstall it.
>>
>> Paul T.
>>
>> "Little_Monster" <> wrote in
>> message
>> news:3DCE1B63-C487-4CCF-86FE-...
>> > Paul - I guess you havent seen the entire post are you are confused.
>> > Its my post and I rightfully added another to my original post. There
>> > is
>> > no
>> > hijacking involved.
>> >
>> > One issue is protecting the data, but my major concern is about AS not
>> > getting paired.
>> > Thanks,
>> > Suresh Nallan
>> >
>> >
>> > "Paul G. Tobey [eMVP]" wrote:
>> >
>> >> Please don't hijack other people's threads.
>> >>
>> >> Delete the partnership before you connect the device. The only way
>> >> you'd
>> >> lose your contacts on the desktop is if you deleted the contact on the
>> >> device before connecting it.
>> >>
>> >> Paul T.
>> >>
>> >> "Little_Monster" <> wrote in
>> >> message
>> >> news:42DA4FB5-FBAF-4865-B2C6-...
>> >> > Hi... Some one please help me... I am being paranoid. What if my
>> >> > contacts
>> >> > gets erased? I need to sync its been almost a month, I have not
>> >> > synced
>> >> > by
>> >> > device...
>> >> >
>> >> > Suresh Nallan
>> >> >
>> >> > "Little_Monster" wrote:
>> >> >
>> >> >> Hi Chris,
>> >> >> Is there a way to figure out which software firewall is preventing
>> >> >> the
>> >> >> connection? I am sure its not Norton, as my config is perfect (I
>> >> >> tried
>> >> >> even
>> >> >> disabling norton).
>> >> >> Many Thanks,
>> >> >> Suresh Nallan
>> >> >>
>> >> >> "Chris De Herrera" wrote:
>> >> >>
>> >> >> > Hi,
>> >> >> > It sounds like a software firewall may be preventing the
>> >> >> > connection.
>> >> >> >
>> >> >> >
>> >> >> > --
>> >> >> > Chris De Herrera
>> >> >> > http://www.pocketpcfaq.com
>> >> >> > http://www.tabletpctalk.com
>> >> >> > http://www.pocketpctalk.com
>> >> >> > http://www.mobilitytalk.com
>> >> >> >
>> >> >> > ActiveSync 4.x Troubleshooting Guide -
>> >> >> > http://www.pocketpcfaq.com/faqs/acti...shoot-as4x.htm
>> >> >> >
>> >> >> > "Little_Monster" <> wrote
>> >> >> > in
>> >> >> > message
>> >> >> > news:196F8631-5848-4E31-8311-...
>> >> >> > > Hi
>> >> >> > > Thanks for your inputs. The following is what I got for
>> >> >> > > ipconfig:
>> >> >> > >
>> >> >> > > Windows IP configuration
>> >> >> > >
>> >> >> > > Ethernet adapter Wireless Network Connection:
>> >> >> > > Media State ........... : Media disconnected
>> >> >> > >
>> >> >> > > Ethernet adapter Local Area Connection:
>> >> >> > > Media State ........... : Media disconnected
>> >> >> > >
>> >> >> > > PPP adapter Speedtouch Connection:
>> >> >> > > Connection-specific DNS Suffix . :
>> >> >> > > IP Address....................... : 87.74.48.201
>> >> >> > > Subnet Mask...................... : 255.255.255.255
>> >> >> > > Default Gateway.................. : 87.74.48.201
>> >> >> > >
>> >> >> > > Ethernet Local Area Connection 19:
>> >> >> > > Connection-specific DNS Suffix . :
>> >> >> > > IP Address....................... : 169.254.2.2
>> >> >> > > Subnet Mask...................... : 255.255.255.0
>> >> >> > > Default Gateway.................. :
>> >> >> > >
>> >> >> > > I have used ethereal and following is the result:
>> >> >> > >
>> >> >> > > 1 0.000000 169.254.2.2 169.254.2.1 UDP Source port: 1214
>> >> >> > > Destination
>> >> >> > > port:
>> >> >> > > 5679
>> >> >> > > 2 0.013369 169.254.2.1 169.254.2.2 ICMP Destination
>> >> >> > > unreachable
>> >> >> > > (port
>> >> >> > > unreachable)
>> >> >> > > 3 0.153227 169.254.2.2 169.254.2.255 NBNS Registration NB
>> >> >> > > WORKGROUP<1e>
>> >> >> > > 4 0.163903 169.254.2.2 169.254.2.255 NBNS Registration NB
>> >> >> > > LITTLE_GENIOUS<20>
>> >> >> > > 5 0.567453 169.254.2.2 239.255.255.250 SSDP M-SEARCH *
>> >> >> > > HTTP/1.1
>> >> >> > > 6 0.903224 169.254.2.2 169.254.2.255 NBNS Registration NB
>> >> >> > > WORKGROUP<1e>
>> >> >> > > 7 0.913905 169.254.2.2 169.254.2.255 NBNS Registration NB
>> >> >> > > LITTLE_GENIOUS<20>
>> >> >> > > 8 1.001991 169.254.2.2 169.254.2.1 UDP Source port: 1215
>> >> >> > > Destination
>> >> >> > > port:
>> >> >> > > 5679
>> >> >> > > 9 1.003368 169.254.2.1 169.254.2.2 ICMP Destination
>> >> >> > > unreachable
>> >> >> > > (port
>> >> >> > > unreachable)
>> >> >> > > 10 1.276851 169.254.2.2 239.255.255.250 SSDP M-SEARCH *
>> >> >> > > HTTP/1.1
>> >> >> > > 11 1.653220 169.254.2.2 169.254.2.255 NBNS Registration NB
>> >> >> > > WORKGROUP<1e>
>> >> >> > > 12 1.663897 169.254.2.2 169.254.2.255 NBNS Registration NB
>> >> >> > > LITTLE_GENIOUS<20>
>> >> >> > > 13 2.003761 169.254.2.2 169.254.2.1 UDP Source port: 1216
>> >> >> > > Destination
>> >> >> > > port:
>> >> >> > > 5679
>> >> >> > > 14 2.014369 169.254.2.1 169.254.2.2 ICMP Destination
>> >> >> > > unreachable
>> >> >> > > (port
>> >> >> > > unreachable)
>> >> >> > > 15 2.414566 169.254.2.2 169.254.2.255 BROWSER Request
>> >> >> > > Announcement
>> >> >> > > LITTLE_GENIOUS
>> >> >> > > 16 2.414717 169.254.2.2 169.254.2.255 BROWSER Request
>> >> >> > > Announcement
>> >> >> > > LITTLE_GENIOUS, Workstation, Server, SQL Server, NT
>> >> >> > > Workstation,
>> >> >> > > Potential
>> >> >> > > Browser
>> >> >> > > 17 3.005616 169.254.2.2 169.254.2.1 UDP Source port: 1217
>> >> >> > > Destination
>> >> >> > > port:
>> >> >> > > 5679
>> >> >> > > 18 3.008401 169.254.2.1 169.254.2.2 ICMP Destination
>> >> >> > > unreachable
>> >> >> > > (port
>> >> >> > > unreachable)
>> >> >> > > 19 3.913981 169.254.2.2 169.254.2.255 BROWSER Request
>> >> >> > > Announcement
>> >> >> > > LITTLE_GENIOUS
>> >> >> > > 20 4.173435 169.254.2.2 169.254.2.1 UDP Source port: 1218
>> >> >> > > Destination
>> >> >> > > port:
>> >> >> > > 5679
>> >> >> > > 21 4.176366 169.254.2.1 169.254.2.2 ICMP Destination
>> >> >> > > unreachable
>> >> >> > > (port
>> >> >> > > unreachable)
>> >> >> > > 22 5.175914 169.254.2.2 169.254.2.1 UDP Source port: 1219
>> >> >> > > Destination
>> >> >> > > port:
>> >> >> > > 5679
>> >> >> > > 23 5.177369 169.254.2.1 169.254.2.2 ICMP Destination
>> >> >> > > unreachable
>> >> >> > > (port
>> >> >> > > unreachable)
>> >> >> > >
>> >> >> > > It went on like that for about 120 steps each time incrementing
>> >> >> > > the
>> >> >> > > source
>> >> >> > > port, with same results.
>> >> >> > >
>> >> >> > > Trust you would find something out of this.
>> >> >> > > Cheers,
>> >> >> > > Suresh Nallan
>> >> >> > >
>> >> >> > >
>> >> >> > > "Juggs Ravalia (MS)" wrote:
>> >> >> > >
>> >> >> > >> Yes, The Windows Mobile 5.0 Device has replaced the Serial
>> >> >> > >> over
>> >> >> > >> USB
>> >> >> > >> implementation we had earlier with a newer device/desktop
>> >> >> > >> networking
>> >> >> > >> solution built on Remote NDIS, which upon desktop connection
>> >> >> > >> registers as
>> >> >> > >> a
>> >> >> > >> new Local Area Connection. The device will then assign an IP
>> >> >> > >> address
>> >> >> > >> to
>> >> >> > >> itself and the desktop. In your case it seems that you don't
>> >> >> > >> even
>> >> >> > >> get the
>> >> >> > >> correct IP address assigned to the desktop - Seems like it is
>> >> >> > >> timing
>> >> >> > >> out
>> >> >> > >> and
>> >> >> > >> then you are gettign an Auto IP address.
>> >> >> > >>
>> >> >> > >> Can you cradle your device and then open a command window and
>> >> >> > >> after
>> >> >> > >> say a
>> >> >> > >> minute or two type "ipconfig" and paste as the output? Also -
>> >> >> > >> in
>> >> >> > >> case you
>> >> >> > >> can get us a network trace of the traffic between the device
>> >> >> > >> and
>> >> >> > >> desktop,
>> >> >> > >> it
>> >> >> > >> would help alot - you can use sniffers like ethereal to
>> >> >> > >> capture
>> >> >> > >> this.
>> >> >> > >>
>> >> >> > >> Juggs Ravalia [MSFT]
>> >> >> > >>
>> >> >> > >>
>> >> >> > >> This posting is provided "AS IS" with no warranties, and
>> >> >> > >> confers
>> >> >> > >> no
>> >> >> > >> rights.
>> >> >> > >>
>> >> >> > >> "Little_Monster" <>
>> >> >> > >> wrote
>> >> >> > >> in
>> >> >> > >> message
>> >> >> > >> news:444C1AAB-F789-4F54-9970-...
>> >> >> > >> > Hi
>> >> >> > >> > I was able to sync my i mate JasJar successfully all these
>> >> >> > >> > days
>> >> >> > >> > through
>> >> >> > >> > USB,
>> >> >> > >> > but for some days, ActiveSync is not getting conencted. For
>> >> >> > >> > a
>> >> >> > >> > long
>> >> >> > >> > time,
>> >> >> > >> > on
>> >> >> > >> > the AS screen the green disc was revolving & said
>> >> >> > >> > connecting,
>> >> >> > >> > but
>> >> >> > >> > finally
>> >> >> > >> > gave a msg that the device cant be connected.
>> >> >> > >> > When I have seen the error log, it says the norton is
>> >> >> > >> > preventing
>> >> >> > >> > the
>> >> >> > >> > connection. But I have done all settings for norton. I have
>> >> >> > >> > even
>> >> >> > >> > tried
>> >> >> > >> > connecting JJ after disabling the norton, but activesycn
>> >> >> > >> > doesnt
>> >> >> > >> > work.
>> >> >> > >> >
>> >> >> > >> > I have checked the following based on the forum posts &
>> >> >> > >> > Chris'
>> >> >> > >> > website
>> >> >> > >> > (very
>> >> >> > >> > informative indeed), but in vain:
>> >> >> > >> > 1. Configured norton, still doesnt work
>> >> >> > >> > 2. Checked all services, still doesnt work
>> >> >> > >> > 3. Disabled firewall, still doesnt work
>> >> >> > >> > 4. Disabled norton, still doesnt work
>> >> >> > >> > 5. exchanged USB ports, still doesnt work
>> >> >> > >> > 6. Done soft reset, still doesnt work
>> >> >> > >> > 7. Deleted some files, to make available Memory in device to
>> >> >> > >> > about
>> >> >> > >> > 11
>> >> >> > >> > MB,
>> >> >> > >> > still doesnt work
>> >> >> > >> > 8. Unpaired the device from ActiveSync, still doesnt work
>> >> >> > >> > 9. Uninstallaed & installaed Activesync, still doesnt work
>> >> >> > >> >
>> >> >> > >> > When I connect my device, an icon appears in the system tray
>> >> >> > >> > trying to
>> >> >> > >> > assign an IP address (some dots appear on network icon) and
>> >> >> > >> > i
>> >> >> > >> > guess its
>> >> >> > >> > failing there. I have read in some forum/ article, that
>> >> >> > >> > before
>> >> >> > >> > the
>> >> >> > >> > device
>> >> >> > >> > connects to a PC, it assigns an IP address. Are there any
>> >> >> > >> > settings
>> >> >> > >> > for
>> >> >> > >> > this?
>> >> >> > >> > Please help.
>> >> >> > >> > Cheers
>> >> >> > >> > Suresh Nallan
>> >> >> > >>
>> >> >> > >>
>> >> >> > >>
>> >> >> >
>> >> >> >
>> >> >> >
>> >>
>> >>
>> >>
>>
>>
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