MSMail can't compact messages - problem not solved

Windows mail keeps trying to compact the the files when I close the program.
It keeps trying and I get errors. How is this fixed? It's the most annoying
thing as it doesn't
quit, if I click OK - I get another error. How do I get it to compact the
news/mail
files? Never had this problem with OE

I used this www.oehelp.com/WMUtil/ to compact and repair the database - it
said it compressed it, but did not. WMail is still trying to compess the
data base every time I close the program. How is this fixed once and for
all? I'm also getting a little window pop up from the bottom bar saying
"Data Execution Prevention closed Windows?"
What the hell is "Data Execution Prevention?"


Problem Event Name: BEX
Application Name: WinMail.exe
Application Version: 6.0.6001.18000
Application Timestamp: 47918ed8
Fault Module Name: StackHash_669c
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 00000000
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 669c
Additional Information 2: d16ba466ee34eb747799e9fa028a8a38
Additional Information 3: 4bbb
Additional Information 4: d8cbffd7a53ee1a29e7c47f50d18fcaa

To fix it once and for all: upgrade to Windows Live Mail:

http://download.live.com/wlmail

--
Gary VanderMolen, MS-MVP (Mail)


"Will B. Dunne" <> wrote in message news:%...
> Windows mail keeps trying to compact the the files when I close the program.
> It keeps trying and I get errors. How is this fixed? It's the most annoying
> thing as it doesn't
> quit, if I click OK - I get another error. How do I get it to compact the
> news/mail
> files? Never had this problem with OE
>
> I used this www.oehelp.com/WMUtil/ to compact and repair the database - it
> said it compressed it, but did not. WMail is still trying to compess the
> data base every time I close the program. How is this fixed once and for
> all? I'm also getting a little window pop up from the bottom bar saying
> "Data Execution Prevention closed Windows?"
> What the hell is "Data Execution Prevention?"
>
>
> Problem Event Name: BEX
> Application Name: WinMail.exe
> Application Version: 6.0.6001.18000
> Application Timestamp: 47918ed8
> Fault Module Name: StackHash_669c
> Fault Module Version: 0.0.0.0
> Fault Module Timestamp: 00000000
> Exception Offset: 00000000
> Exception Code: c0000005
> Exception Data: 00000008
> OS Version: 6.0.6001.2.1.0.768.3
> Locale ID: 1033
> Additional Information 1: 669c
> Additional Information 2: d16ba466ee34eb747799e9fa028a8a38
> Additional Information 3: 4bbb
> Additional Information 4: d8cbffd7a53ee1a29e7c47f50d18fcaa
>
>

Disable all running programs after a reboot. Then start Winmail and then
close it and let it compact. See if then it will run to completion. WMUtil
will compact (not compress) the database, but the registry settings are what
is triggering the prompt to compact and those have to be reset. If it still
won't finish the compaction then you can set the registry value "Compact
Check Count" to zero under this registry key:

HKEY_CURRENT_USER\Software\Microsoft\Windows Mail

Also check for 3rd party program interference that could be causing this.
see point 3 here: www.oehelp.com/OETips.aspx#3

steve



"Will B. Dunne" <> wrote in message
news:%...
> Windows mail keeps trying to compact the the files when I close the
> program.
> It keeps trying and I get errors. How is this fixed? It's the most
> annoying
> thing as it doesn't
> quit, if I click OK - I get another error. How do I get it to compact the
> news/mail
> files? Never had this problem with OE
>
> I used this www.oehelp.com/WMUtil/ to compact and repair the database - it
> said it compressed it, but did not. WMail is still trying to compess the
> data base every time I close the program. How is this fixed once and for
> all? I'm also getting a little window pop up from the bottom bar saying
> "Data Execution Prevention closed Windows?"
> What the hell is "Data Execution Prevention?"
>
>
> Problem Event Name: BEX
> Application Name: WinMail.exe
> Application Version: 6.0.6001.18000
> Application Timestamp: 47918ed8
> Fault Module Name: StackHash_669c
> Fault Module Version: 0.0.0.0
> Fault Module Timestamp: 00000000
> Exception Offset: 00000000
> Exception Code: c0000005
> Exception Data: 00000008
> OS Version: 6.0.6001.2.1.0.768.3
> Locale ID: 1033
> Additional Information 1: 669c
> Additional Information 2: d16ba466ee34eb747799e9fa028a8a38
> Additional Information 3: 4bbb
> Additional Information 4: d8cbffd7a53ee1a29e7c47f50d18fcaa
>
>

That is correct, installing WLM won't fix an issue with WinMail.

Disable all running programs after a reboot. Then start Winmail and then
close it and let it compact. See if then it will run to completion. WMUtil
will compact (not compress) the database, but the registry settings are what
is triggering the prompt to compact and those have to be reset. If it still
won't finish the compaction then you can set the registry value "Compact
Check Count" to zero under this registry key:

HKEY_CURRENT_USER\Software\Microsoft\Windows Mail

Also check for 3rd party program interference that could be causing this.
see point 3 here: www.oehelp.com/OETips.aspx#3

steve


"Dave-UK" <> wrote in message
news: ...
>
> "Gary VanderMolen" <> wrote in message
> news:#ZuKL$...
>> To fix it once and for all: upgrade to Windows Live Mail:
>>
>> http://download.live.com/wlmail --
>> Gary VanderMolen, MS-MVP (Mail)
>>
>
> Well that won't fix it. I get a message after every 100 runs that says
> it wants to save space etc. and when I OK it I get an error message
> that says the 'file is still in use' or something.
>
>

Hi, Steve.

> Also check for 3rd party program interference that could be causing this.
> see point 3 here: www.oehelp.com/OETips.aspx#3

In the Windows Mail for Vista box there in Point 3, maybe you should add the
warning that removing a Mail Account in WM will also remove all the
previously-downloaded folders for that account. :>( This has taken many
users by surprise and they've lost their messages in their Inbox, Sent
Items, etc. They should move all messages they want to keep into Storage
Folders before removing the account. (Maybe you have that warning
elsewhere, but I didn't see it in a quick look.)

RC
--
R. C. White, CPA
San Marcos, TX

Microsoft Windows MVP
Windows Live Mail 2009 (14.0.8064.0206) in Win7 Ultimate x64 7000

"Steve Cochran" <> wrote in message
news:C36AB779-6AE5-4C68-A15A-...
> That is correct, installing WLM won't fix an issue with WinMail.
>
> Disable all running programs after a reboot. Then start Winmail and then
> close it and let it compact. See if then it will run to completion.
> WMUtil will compact (not compress) the database, but the registry settings
> are what is triggering the prompt to compact and those have to be reset.
> If it still won't finish the compaction then you can set the registry
> value "Compact Check Count" to zero under this registry key:
>
> HKEY_CURRENT_USER\Software\Microsoft\Windows Mail
>
> Also check for 3rd party program interference that could be causing this.
> see point 3 here: www.oehelp.com/OETips.aspx#3
>
> steve
>
>
> "Dave-UK" <> wrote in message
> news: ...
>>
>> "Gary VanderMolen" <> wrote in message
>> news:#ZuKL$...
>>> To fix it once and for all: upgrade to Windows Live Mail:
>>>
>>> http://download.live.com/wlmail --
>>> Gary VanderMolen, MS-MVP (Mail)
>>>
>>
>> Well that won't fix it. I get a message after every 100 runs that says
>> it wants to save space etc. and when I OK it I get an error message
>> that says the 'file is still in use' or something.

Windows Mail (WM) or Windows Live Mail (WLM)?
It is unlikely that upgrading to Windows Live Mail would
inherit the same WM error since WLM rebuilds the
message store from scratch.

--
Gary VanderMolen, MS-MVP (Mail)


"Dave-UK" <> wrote in message news: ...
>
> "Gary VanderMolen" <> wrote in message news:#ZuKL$...
>> To fix it once and for all: upgrade to Windows Live Mail:
>>
>> http://download.live.com/wlmail
>>
>> --
>> Gary VanderMolen, MS-MVP (Mail)
>>
>
> Well that won't fix it. I get a message after every 100 runs that says
> it wants to save space etc. and when I OK it I get an error message
> that says the 'file is still in use' or something.

It is unlikely that upgrading to Windows Live Mail would
inherit the same database error since Windows Live Mail rebuilds
the message store from scratch.

--
Gary VanderMolen, MS-MVP (Mail)


"Steve Cochran" <> wrote in message news:C36AB779-6AE5-4C68-A15A-...
> That is correct, installing WLM won't fix an issue with WinMail.
>
> Disable all running programs after a reboot. Then start Winmail and then
> close it and let it compact. See if then it will run to completion. WMUtil
> will compact (not compress) the database, but the registry settings are what
> is triggering the prompt to compact and those have to be reset. If it still
> won't finish the compaction then you can set the registry value "Compact
> Check Count" to zero under this registry key:
>
> HKEY_CURRENT_USER\Software\Microsoft\Windows Mail
>
> Also check for 3rd party program interference that could be causing this.
> see point 3 here: www.oehelp.com/OETips.aspx#3
>
> steve
>
>
> "Dave-UK" <> wrote in message
> news: ...
>>
>> "Gary VanderMolen" <> wrote in message
>> news:#ZuKL$...
>>> To fix it once and for all: upgrade to Windows Live Mail:
>>>
>>> http://download.live.com/wlmail --
>>> Gary VanderMolen, MS-MVP (Mail)
>>>
>>
>> Well that won't fix it. I get a message after every 100 runs that says
>> it wants to save space etc. and when I OK it I get an error message
>> that says the 'file is still in use' or something.
>>
>>
>

I think you meant Windows Live Mail rather than Windows Mail.

--
Gary VanderMolen, MS-MVP (Mail)


"R. C. White" <> wrote in message news:...
> Hi, Steve.
>
>> Also check for 3rd party program interference that could be causing this.
>> see point 3 here: www.oehelp.com/OETips.aspx#3
>
> In the Windows Mail for Vista box there in Point 3, maybe you should add the
> warning that removing a Mail Account in WM will also remove all the
> previously-downloaded folders for that account. :>( This has taken many
> users by surprise and they've lost their messages in their Inbox, Sent
> Items, etc. They should move all messages they want to keep into Storage
> Folders before removing the account. (Maybe you have that warning
> elsewhere, but I didn't see it in a quick look.)
>
> RC
> --
> R. C. White, CPA
> San Marcos, TX
>
> Microsoft Windows MVP
> Windows Live Mail 2009 (14.0.8064.0206) in Win7 Ultimate x64 7000
>
> "Steve Cochran" <> wrote in message
> news:C36AB779-6AE5-4C68-A15A-...
>> That is correct, installing WLM won't fix an issue with WinMail.
>>
>> Disable all running programs after a reboot. Then start Winmail and then
>> close it and let it compact. See if then it will run to completion.
>> WMUtil will compact (not compress) the database, but the registry settings
>> are what is triggering the prompt to compact and those have to be reset.
>> If it still won't finish the compaction then you can set the registry
>> value "Compact Check Count" to zero under this registry key:
>>
>> HKEY_CURRENT_USER\Software\Microsoft\Windows Mail
>>
>> Also check for 3rd party program interference that could be causing this.
>> see point 3 here: www.oehelp.com/OETips.aspx#3
>>
>> steve
>>
>>
>> "Dave-UK" <> wrote in message
>> news: ...
>>>
>>> "Gary VanderMolen" <> wrote in message
>>> news:#ZuKL$...
>>>> To fix it once and for all: upgrade to Windows Live Mail:
>>>>
>>>> http://download.live.com/wlmail --
>>>> Gary VanderMolen, MS-MVP (Mail)
>>>>
>>>
>>> Well that won't fix it. I get a message after every 100 runs that says
>>> it wants to save space etc. and when I OK it I get an error message
>>> that says the 'file is still in use' or something.
>

Hi, Gary.

Oh. I haven't used WM in several months and have forgotten most of the
differences between WM and WLM.

Thanks for the correction. (And never mind, Steve.)

RC
--
R. C. White, CPA
San Marcos, TX

Microsoft Windows MVP
Windows Live Mail 2009 (14.0.8064.0206) in Win7 Ultimate x64 7000

"Gary VanderMolen" <> wrote in message
news:#...
> I think you meant Windows Live Mail rather than Windows Mail.
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "R. C. White" <> wrote in message
> news:...
>> Hi, Steve.
>>
>>> Also check for 3rd party program interference that could be causing
>>> this.
>>> see point 3 here: www.oehelp.com/OETips.aspx#3
>>
>> In the Windows Mail for Vista box there in Point 3, maybe you should add
>> the
>> warning that removing a Mail Account in WM will also remove all the
>> previously-downloaded folders for that account. :>( This has taken many
>> users by surprise and they've lost their messages in their Inbox, Sent
>> Items, etc. They should move all messages they want to keep into Storage
>> Folders before removing the account. (Maybe you have that warning
>> elsewhere, but I didn't see it in a quick look.)
>>
>> RC
>>
>> "Steve Cochran" <> wrote in message
>> news:C36AB779-6AE5-4C68-A15A-...
>>> That is correct, installing WLM won't fix an issue with WinMail.
>>>
>>> Disable all running programs after a reboot. Then start Winmail and
>>> then
>>> close it and let it compact. See if then it will run to completion.
>>> WMUtil will compact (not compress) the database, but the registry
>>> settings
>>> are what is triggering the prompt to compact and those have to be reset.
>>> If it still won't finish the compaction then you can set the registry
>>> value "Compact Check Count" to zero under this registry key:
>>>
>>> HKEY_CURRENT_USER\Software\Microsoft\Windows Mail
>>>
>>> Also check for 3rd party program interference that could be causing
>>> this.
>>> see point 3 here: www.oehelp.com/OETips.aspx#3
>>>
>>> steve
>>>
>>>
>>> "Dave-UK" <> wrote in message
>>> news: ...
>>>>
>>>> "Gary VanderMolen" <> wrote in message
>>>> news:#ZuKL$...
>>>>> To fix it once and for all: upgrade to Windows Live Mail:
>>>>>
>>>>> http://download.live.com/wlmail --
>>>>> Gary VanderMolen, MS-MVP (Mail)
>>>>>
>>>>
>>>> Well that won't fix it. I get a message after every 100 runs that says
>>>> it wants to save space etc. and when I OK it I get an error message
>>>> that says the 'file is still in use' or something

Try logging out of your Live ID..
Tools - Options - Connection
click on "Stop signing in"

That usually lets it compact for me...
Then sign back in.



--
Windows 7 beta
http://get.live.com/wlmail/overview
http://download.live.com/wlmail


"Dave-UK" <> wrote in message
news: ...
>
> "Gary VanderMolen" <> wrote in message
> news:...
>> Windows Mail (WM) or Windows Live Mail (WLM)?
>> It is unlikely that upgrading to Windows Live Mail would inherit the same
>> WM error since WLM rebuilds the
>> message store from scratch.
>>
>> --
>> Gary VanderMolen, MS-MVP (Mail)
>>
>>
>> "Dave-UK" <> wrote in message
>> news: ...
>>>
>>> "Gary VanderMolen" <> wrote in message
>>> news:#ZuKL$...
>>>> To fix it once and for all: upgrade to Windows Live Mail:
>>>>
>>>> http://download.live.com/wlmail --
>>>> Gary VanderMolen, MS-MVP (Mail)
>>>>
>>>
>>> Well that won't fix it. I get a message after every 100 runs that says
>>> it wants to save space etc. and when I OK it I get an error message
>>> that says the 'file is still in use' or something.
>>
>
> Windows Live Mail.
> The default setting for database compaction is set to 100 runs.
> When I click OK to compact the database I always get an error
> saying "the file is in use by another program".
> I've tried waiting a while but it still fails.
> I had the same error with version 12.
>
>
>
>