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MSN Messenger has stopped working

 
 
JC
Guest
Posts: n/a

 
      02-16-2008
When I try to sign in it allows me to, but immediately a popup window appears
that tell me Messenger has stopped working. The "view detail tabs" lists the
following reasons.....

Problem signature:
Problem Event Name: APPCRASH
Application Name: msnmsgr.exe
Application Version: 8.5.1302.1018
Application Timestamp: 4717a53b
Fault Module Name: MsnIMToolbar.dll
Fault Module Version: 1.2.0.116
Fault Module Timestamp: 4798fe55
Exception Code: c0000005
Exception Offset: 00002d99
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
LCID: 1033

Read our privacy statement:
http://go.microsoft.com/fwlink/?link...3&clcid=0x0409

Please help....
 
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Jonathan Kay [MVP]
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Posts: n/a

 
      02-17-2008
Greetings,

Do you see the module name, MsnIMToolbar.dll? That is actually not part of Messenger per se
but part of the Kiwee IM Toolbar.

As such, it seems to be crashing it.

Assuming you're not attached to this, just go to Add or Remove Programs in the Control Panel,
click the Kiwee Toolbar and choose Remove.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
--






"JC" <> wrote in message
news:8FF1EF44-875C-439B-B86D-...
> When I try to sign in it allows me to, but immediately a popup window appears
> that tell me Messenger has stopped working. The "view detail tabs" lists the
> following reasons.....
>
> Problem signature:
> Problem Event Name: APPCRASH
> Application Name: msnmsgr.exe
> Application Version: 8.5.1302.1018
> Application Timestamp: 4717a53b
> Fault Module Name: MsnIMToolbar.dll
> Fault Module Version: 1.2.0.116
> Fault Module Timestamp: 4798fe55
> Exception Code: c0000005
> Exception Offset: 00002d99
> OS Version: 6.0.6000.2.0.0.768.3
> Locale ID: 1033
>
> Additional information about the problem:
> LCID: 1033
>
> Read our privacy statement:
> http://go.microsoft.com/fwlink/?link...3&clcid=0x0409
>
> Please help....



 
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farbewan
Guest
Posts: n/a

 
      06-29-2008

help me.......:confused

Problem signatur
Problem Event Name: APPCRAS
Application Name: msnmsgr.ex
Application Version: 8.5.1302.101
Application Timestamp: 4717a53
Fault Module Name: ntdll.dl
Fault Module Version: 6.0.6001.1800
Fault Module Timestamp: 4791a7a
Exception Code: c000000
Exception Offset: 00045e9
OS Version: 6.0.6001.2.1.0.768.
Locale ID: 1844
Additional Information 1: 464
Additional Information 2: 643c772a6af8e0215f8be9dcd010b9c
Additional Information 3: f7e
Additional Information 4: 801b7b2ded42a2480c0f473322b62a5

Extra information about the proble
Bucket ID: 69643627

--
farbewan
 
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