MSN Messenger wont work

Hi, ive been running Msn messenger for years on windows XP and never had
any problems, however the time came to upgrade my computer and i opted
for Windows Vista x64. Ive just done a fresh install on new hard drives
and everything is ok apart from Windows Live doesnt work on it, when i
try to log into msn i get this message "Windows live communications
Platform has stopped working. A problem caused the program to stop
working correctly. Windows will close the program and notify you if a
solution is available". It doesnt give me an error code just that
message. Anyone got any ideas how to get it to work??
Also i own Dawn of War 2 which uses windows live and seen as windows
live wont work i cant play the game. Same message as above


--
AmmoMuther

Could the software firewall in Windows be blocking key ports you need to run
these applications?


"AmmoMuther" <> wrote in message
news:...
>
> Hi, ive been running Msn messenger for years on windows XP and never had
> any problems, however the time came to upgrade my computer and i opted
> for Windows Vista x64. Ive just done a fresh install on new hard drives
> and everything is ok apart from Windows Live doesnt work on it, when i
> try to log into msn i get this message "Windows live communications
> Platform has stopped working. A problem caused the program to stop
> working correctly. Windows will close the program and notify you if a
> solution is available". It doesnt give me an error code just that
> message. Anyone got any ideas how to get it to work??
> Also i own Dawn of War 2 which uses windows live and seen as windows
> live wont work i cant play the game. Same message as above
>
>
> --
> AmmoMuther

Greetings,

Unfortunately this is a problem which has multiple possible solutions as there's lots of
things that can kill the Communications Platform (which is what gets your Messenger contacts
and a few other tasks).

Firstly though, locate the following folder and remove it and all contents:
\Documents and Settings\username\Local Settings\Application Data\Microsoft\Windows Live
Contacts

Where username is your Windows username. Additionally, some of these folders will be hidden
if browsing by default, so to see them simply press the Alt key on the keyboard in any
Windows Explorer window to bring up the toolbar, click Tools, then Folder Options, then the
View tab, and then choose 'Show hidden files and folders'. After click OK, they should appear
with the other folders.

After removing the Windows Live Contacts folder, start up Messenger again and try to log in.

If the problem persists, make sure you aren't using a custom theme (via uxtheme patch) in
Windows or WindowBlinds. You may also want to consider uninstalling any internet security
software, at least temporarily, to see if that addresses the problem as well.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
--

"AmmoMuther" <> wrote in message
news:...
>
> Hi, ive been running Msn messenger for years on windows XP and never had
> any problems, however the time came to upgrade my computer and i opted
> for Windows Vista x64. Ive just done a fresh install on new hard drives
> and everything is ok apart from Windows Live doesnt work on it, when i
> try to log into msn i get this message "Windows live communications
> Platform has stopped working. A problem caused the program to stop
> working correctly. Windows will close the program and notify you if a
> solution is available". It doesnt give me an error code just that
> message. Anyone got any ideas how to get it to work??
> Also i own Dawn of War 2 which uses windows live and seen as windows
> live wont work i cant play the game. Same message as above
>
>
> --
> AmmoMuther