MSN Parental controls stopping users logging in ?

Hi,
Loaded the lastest beta on my home machine and works fine on my login. Tried
my daughters login which has MSN Premium parental controls set. Although MSN
Premium logs in, messanger doesn't. It tries but just comes back to the
login screen

If I change the level of her control to be general it is fine, but if I
change it back to pre-teen then it isn't.

Is there an issue with Live Mesanger and the MSN Premium with parental
control set ?

PaulH

"PaulH" <> wrote:

>Hi,
>Loaded the lastest beta on my home machine and works fine on my login. Tried
>my daughters login which has MSN Premium parental controls set. Although MSN
>Premium logs in, messanger doesn't. It tries but just comes back to the
>login screen
>
>If I change the level of her control to be general it is fine, but if I
>change it back to pre-teen then it isn't.
>
>Is there an issue with Live Mesanger and the MSN Premium with parental
>control set ?
>
>PaulH
>
I haven't checked lately, but you might need to go to http://ideas.live.com and
click on the link to get Windows Live Messenger - then sign in with her ID. Her
ID should now work with WLM8.
-steve

--
Stephen Boots
MVP MSN.COM

Actually anyone can download it now and use it as of a week ago -- there's not even a sign up
button anymore.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2006 Jonathan Kay.
You *must* contact me for redistribution rights.
--

"StephenB" <> wrote in message
news...
> I haven't checked lately, but you might need to go to http://ideas.live.com and
> click on the link to get Windows Live Messenger - then sign in with her ID. Her
> ID should now work with WLM8.
> -steve
>
> --
> Stephen Boots
> MVP MSN.COM
>

"StephenB" <> wrote in message
news...
> "PaulH" <> wrote:
>
>>Hi,
>>Loaded the lastest beta on my home machine and works fine on my login.
>>Tried
>>my daughters login which has MSN Premium parental controls set. Although
>>MSN
>>Premium logs in, messanger doesn't. It tries but just comes back to the
>>login screen
>>
>>If I change the level of her control to be general it is fine, but if I
>>change it back to pre-teen then it isn't.
>>
>>Is there an issue with Live Mesanger and the MSN Premium with parental
>>control set ?
>>
>>PaulH
>>
> I haven't checked lately, but you might need to go to
> http://ideas.live.com and
> click on the link to get Windows Live Messenger - then sign in with her
> ID. Her
> ID should now work with WLM8.
> -steve
>
> --
> Stephen Boots
> MVP MSN.COM
>

The trouble here is that I have already downloaded and installed Live
Messenger on the system with my login. When I try to access it from her
login I get the problem. I have tried to go to ideas.live.com, and try to
login as beta user. But it says it is blocked due to the parental controls
and even so I allow permission for that site, still I get the problem when
trying to log into Live messenger.

It seems to me that MSN Parental control may not recognise Live as a valid
and proper Messanger as it needs to apply the control.

Paul

"PaulH" <> wrote:

>
>"StephenB" <> wrote in message
>news.. .
>> "PaulH" <> wrote:
>>
>>>Hi,
>>>Loaded the lastest beta on my home machine and works fine on my login.
>>>Tried
>>>my daughters login which has MSN Premium parental controls set. Although
>>>MSN
>>>Premium logs in, messanger doesn't. It tries but just comes back to the
>>>login screen
>>>
>>>If I change the level of her control to be general it is fine, but if I
>>>change it back to pre-teen then it isn't.
>>>
>>>Is there an issue with Live Mesanger and the MSN Premium with parental
>>>control set ?
>>>
>>>PaulH
>>>
>> I haven't checked lately, but you might need to go to
>> http://ideas.live.com and
>> click on the link to get Windows Live Messenger - then sign in with her
>> ID. Her
>> ID should now work with WLM8.
>> -steve
>>
>> --
>> Stephen Boots
>> MVP MSN.COM
>>
>
>The trouble here is that I have already downloaded and installed Live
>Messenger on the system with my login. When I try to access it from her
>login I get the problem. I have tried to go to ideas.live.com, and try to
>login as beta user. But it says it is blocked due to the parental controls
>and even so I allow permission for that site, still I get the problem when
>trying to log into Live messenger.
>
>It seems to me that MSN Parental control may not recognise Live as a valid
>and proper Messanger as it needs to apply the control.
>
>Paul
>
It sounds like you may have uncovered the cause, then. I'd suggest uninstalling
WLM8 and going back to 7.5 until MSN Parental Controls are updated. You can also
contact MSN Support for a more official response.
-steve

--
Stephen Boots
MVP MSN.COM