MSN wont work on my Vista Home Premium.

I am trying to run MSN Messanger. My program gets an error after being open
for about a minute, and then closes down. Below is a post of the error
report. Furthurmore i even tried to unblock the security using (DEP), and was
still unsuccessful.

Here is the error report that i am givin:
Problem signature:
Problem Event Name: BEX
Application Name: msnmsgr.exe
Application Version: 14.0.8089.726
Application Timestamp: 4a6ce533
Fault Module Name: APISlice.dll_unloaded
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 455bf4c1
Exception Offset: 03318cc8
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Information 1: eeb2
Additional Information 2: c5af0ea6b4a7cd7b02e320d7cb3cb56f
Additional Information 3: 30b2
Additional Information 4: 2c724d2ab1ee985b3d75503b8d8b989a

Greetings,

The APISlice.dll library mentioned in the crash here is not part of Messenger. No doubt it's
hooking in and causing this problem.

Unfortunately I couldn't come up with who owns the library, so just do a search on your drive
for the file, right-click on it, choose Properties and then click the Details tab. Hopefully
they identify themselves (or perhaps the folder the file is in), and you can just
uninstall/disable the software in question.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
--


"JstndD7" <> wrote in message
news:E4BE782A-E70B-4B6D-AA31-...
> I am trying to run MSN Messanger. My program gets an error after being open
> for about a minute, and then closes down. Below is a post of the error
> report. Furthurmore i even tried to unblock the security using (DEP), and was
> still unsuccessful.
>
> Here is the error report that i am givin:
> Problem signature:
> Problem Event Name: BEX
> Application Name: msnmsgr.exe
> Application Version: 14.0.8089.726
> Application Timestamp: 4a6ce533
> Fault Module Name: APISlice.dll_unloaded
> Fault Module Version: 0.0.0.0
> Fault Module Timestamp: 455bf4c1
> Exception Offset: 03318cc8
> Exception Code: c0000005
> Exception Data: 00000008
> OS Version: 6.0.6002.2.2.0.768.3
> Locale ID: 1033
> Additional Information 1: eeb2
> Additional Information 2: c5af0ea6b4a7cd7b02e320d7cb3cb56f
> Additional Information 3: 30b2
> Additional Information 4: 2c724d2ab1ee985b3d75503b8d8b989a
>

FIXED - MSN wont work on my Vista Home Premium.

I too had the same problem not being able to access MSN Messenger (last two versions) on my Vista Home Premium using a ACER laptop. I had the same BEX error message as seen below;

> Problem Event Name: BEX
> Application Name: msnmsgr.exe

I had this problem for over a year or so, I tried fixing it in the beginning and gave up. I thought installing MSN 2011 would fix this but I still had the same BEX error and MSN would not run.

After a month of using MSN 2011, I was able to fix this issue by accident by doing the following;

I run MSCONFIG (Under Start use RUN and open MSCONFIG)
Under the START-UP tab I stopped the following applications from starting up at boot-up (on start-up);
* Adobe Acrobat
* eDataSecurity (HiTRUST)
* Delivery Manager (Kontiki Inc)
* HP Digital Imaging
* Install Shield Update service
* Acer Launch Manager
* Quick Time
* updateMgr (manufacturer unknown)
* WR_PopUp (Acer Inc)
* Acer wAP Lauch Tool
* Microsoft Office OneNote (Office 2007)

I also stopped the following listed services (Seen under the SERVICES tab);
* Google Update Service (gupdate)
* HP Port Resolver
* HP Status Server
* Tablet PC Input Service

When I stopped the above applications from starting up on my laptop, after rebooting I was able to run and successfully load MSN Messenger for the first time in ages. I cannot tell which listed application was preventing MSN Messenger from running on start-up on my Acer Vista laptop. I listed these applications in order for you to find the common denominator with your MSN Messenger start-up issue with your Vista Laptop.