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MSVCP71.dll problem with installing back-up files...

 
 
Steely-Glint
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      04-15-2008
PLEASE HELP!!!
I recently backed up all my files from my laptop (HP530) before the mother
board had to be replaced. The laptop runs on Windows Vista Basic. When I put
the disc in to re-install all my old files, etc, I get a message stating that
MSVCP71.dll is not found. The below info details the problem:

Problem signature:
Problem Event Name: APPCRASH
Application Name: Launcher.exe_Launcher Application
Application Version: 1.3.0.1
Application Timestamp: 457d1104
Fault Module Name: MSVCP71.dll
Fault Module Version: 6.0.6000.16386
Fault Module Timestamp: 4549bdc9
Exception Code: c0000135
Exception Offset: 00008fc7
OS Version: 6.0.6000.2.0.0.768.2
Locale ID: 2057
Additional Information 1: 9d13
Additional Information 2: 1abee00edb3fc1158f9ad6f44f0f6be8
Additional Information 3: 9d13
Additional Information 4: 1abee00edb3fc1158f9ad6f44f0f6be8

Thanks.
 
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Peter Foldes
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      04-15-2008
Any Symantec product installed by any chance

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Steely-Glint" <> wrote in message news:570A6090-7860-4AF2-9B6B-...
> PLEASE HELP!!!
> I recently backed up all my files from my laptop (HP530) before the mother
> board had to be replaced. The laptop runs on Windows Vista Basic. When I put
> the disc in to re-install all my old files, etc, I get a message stating that
> MSVCP71.dll is not found. The below info details the problem:
>
> Problem signature:
> Problem Event Name: APPCRASH
> Application Name: Launcher.exe_Launcher Application
> Application Version: 1.3.0.1
> Application Timestamp: 457d1104
> Fault Module Name: MSVCP71.dll
> Fault Module Version: 6.0.6000.16386
> Fault Module Timestamp: 4549bdc9
> Exception Code: c0000135
> Exception Offset: 00008fc7
> OS Version: 6.0.6000.2.0.0.768.2
> Locale ID: 2057
> Additional Information 1: 9d13
> Additional Information 2: 1abee00edb3fc1158f9ad6f44f0f6be8
> Additional Information 3: 9d13
> Additional Information 4: 1abee00edb3fc1158f9ad6f44f0f6be8
>
> Thanks.

 
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