MSXML 4.0 SP Security Update (KB927978) in Vista

I saw there were others experiencing this same issue in XP and I followed
their idea but only to end up right were I started with the Security update
wanting to be installed again and again. I am running McAfee Antivirust and
firewall and during the uninstall I had to kill a number of McAfee processes,
is there something with CA, Symantec, & McAfee that is preventing cetain
files from being installed for this update? It is more annoying than
anything else, but if the successful installation statement is not true then
it could be a security issue as well. I need to determine a fix for this
issue with Vista.
--
Robert

Robert,

Is this a clean or an upgrade install of Vista ?
Was any printer / all-in-one software installed afterwards ?

MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============


Robert wrote:

> I saw there were others experiencing this same issue in XP and I followed
> their idea but only to end up right were I started with the Security update
> wanting to be installed again and again. I am running McAfee Antivirust and
> firewall and during the uninstall I had to kill a number of McAfee processes,
> is there something with CA, Symantec, & McAfee that is preventing cetain
> files from being installed for this update? It is more annoying than
> anything else, but if the successful installation statement is not true then
> it could be a security issue as well. I need to determine a fix for this
> issue with Vista.

It was an upgrade, but no All-in-one software was installed other than just a
all-in-one printer driver.
--
Robert


"MowGreen [MVP]" wrote:

> Robert,
>
> Is this a clean or an upgrade install of Vista ?
> Was any printer / all-in-one software installed afterwards ?
>
> MowGreen [MVP 2003-2007]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
> Robert wrote:
>
> > I saw there were others experiencing this same issue in XP and I followed
> > their idea but only to end up right were I started with the Security update
> > wanting to be installed again and again. I am running McAfee Antivirust and
> > firewall and during the uninstall I had to kill a number of McAfee processes,
> > is there something with CA, Symantec, & McAfee that is preventing cetain
> > files from being installed for this update? It is more annoying than
> > anything else, but if the successful installation statement is not true then
> > it could be a security issue as well. I need to determine a fix for this
> > issue with Vista.
>

Just the driver ? I'll bet that an earlier version of msxml4.dll was
also installed, Robert.

I *think* Vista's directory structure is similar to XP's in %windir%. If
not, do a Search of the system, including hidden files/system files.

" Check in WINDOWS\system32 to see if msxml4.dll is at version 4.20.9841.0
Right click msxml4.dll, choose Properties, click the Version tab, please. "

Robert wrote:

> It was an upgrade, but no All-in-one software was installed other than just a
> all-in-one printer driver.

Yes, the version for msxml4.dll is 4.20.9841.0. I had just completed a fresh
installation of XP then just did an upgrade to Vista, but I had completed all
the updates to XP prior to doing the upgrade.
--
Robert


"MowGreen [MVP]" wrote:

> Just the driver ? I'll bet that an earlier version of msxml4.dll was
> also installed, Robert.
>
> I *think* Vista's directory structure is similar to XP's in %windir%. If
> not, do a Search of the system, including hidden files/system files.
>
> " Check in WINDOWS\system32 to see if msxml4.dll is at version 4.20.9841.0
> Right click msxml4.dll, choose Properties, click the Version tab, please. "
>
> Robert wrote:
>
> > It was an upgrade, but no All-in-one software was installed other than just a
> > all-in-one printer driver.
>

Not sure if this applies to Vista but you could try to reregister the .dll

Go to Start > Run > type in

regsvr32 msxml4.dll

Click OK or press Enter
Did a message appear stating that the file was successfully registered ?

*** Who is the manufacturer of the all-in-one and was the driver
installed after upgrading to Vista ? ***

What would be interesting is if you clean installed XP, did NO updates,
and then upgraded to Vista. I wonder if that would succeed ?


MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============


Robert wrote:

> Yes, the version for msxml4.dll is 4.20.9841.0. I had just completed a fresh
> installation of XP then just did an upgrade to Vista, but I had completed all
> the updates to XP prior to doing the upgrade.

As for the first step for reregistering the DLL it came back with an error:
"The module 'msxml4.dll" was loaded but the call to DllRegisterServer failed
with error code 0x80070005."

Second, it is an HP All-in-on 3380

Third, driver loaded after Vista installed

Fourth, Vista requires certain updates to upgrade and making sure they are
all installed correctly is a entire task in of itself. The upgrade advisor
just provides with a general update request that all current updates are made
prior to upgrading.

Thanks,
--
Robert


"MowGreen [MVP]" wrote:

> Not sure if this applies to Vista but you could try to reregister the .dll
>
> Go to Start > Run > type in
>
> regsvr32 msxml4.dll
>
> Click OK or press Enter
> Did a message appear stating that the file was successfully registered ?
>
> *** Who is the manufacturer of the all-in-one and was the driver
> installed after upgrading to Vista ? ***
>
> What would be interesting is if you clean installed XP, did NO updates,
> and then upgraded to Vista. I wonder if that would succeed ?
>
>
> MowGreen [MVP 2003-2007]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
> Robert wrote:
>
> > Yes, the version for msxml4.dll is 4.20.9841.0. I had just completed a fresh
> > installation of XP then just did an upgrade to Vista, but I had completed all
> > the updates to XP prior to doing the upgrade.
>

The error code 0x80070005 is most likely related to a lack of Permission
for getting the update installed.
I don't believe that Vista has MSXML 4 natively installed, but I could
be wrong about that. Am betting that it was installed with the HP
software/drivers.

So, you may need to download MSXML SP2 patch
http://www.microsoft.com/downloads/d...displaylang=en
and then right click msxml4-KB927978-enu.exe and choose 'Run as
administrator' to get it installed:
http://www.dcr.net/~w-clayton/images...inistrator.jpg

As Vista is not listed on the download page under System Requirements
and the Security Bulletin page states that ALL Windows versions are
supported, I'm more than a tad puzzled by this.
Suggest you give it a shot. If Vista 'rejects' it again, I'll attempt to
contact MS to find out just what the heck is going on here.


MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============


Robert wrote:

> As for the first step for reregistering the DLL it came back with an error:
> "The module 'msxml4.dll" was loaded but the call to DllRegisterServer failed
> with error code 0x80070005."
>
> Second, it is an HP All-in-on 3380
>
> Third, driver loaded after Vista installed
>
> Fourth, Vista requires certain updates to upgrade and making sure they are
> all installed correctly is a entire task in of itself. The upgrade advisor
> just provides with a general update request that all current updates are made
> prior to upgrading.
>
> Thanks,