The update is failing to install due to this:
Error 1402. Could not open key:
HKEY_LOCAL_MACHINE\Software\Classes\Msxml2.XMLSche maCache.4.0\CLSID.
System error 5. Verify that you have sufficient access to that key, or
contact your support personnel.
Open the registry editor, Start > Run > type in
regedit
Click OK
Drill down to the following subkey
HKEY_LOCAL_MACHINE\SOFTWARE\Classes
Right click Classes, choose Permissions
It should show
Group or user names: Everyone
Permissions for Everyone should be
Full Control
Read
I think that's the Parent where the Permissions for
HKEY_LOCAL_MACHINE\Software\Classes\Msxml2.XMLSche maCache.4.0\CLSID
are inherited.
MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============
Karl wrote:
> I have looked at the known issues.
>
> My log file (%windir%\msxml4-KB936181-enu.LOG)
> Is at the following office live url. It was to large to post with the
> 30,000 character limit.
>
> http://seriesexplorer.com/KB936181.aspx
>
> Thanks for any help,
> Karl
>
>
>
>