MSXML 4.0 SP2 Security Update KB927978 Contines

KB927978 continues to update over and over from Windows update web site.
Both MSXML 4.0 SP2 (KB925672) and MSXML 4.0 SP2 (KB927978) show in
add/remove. Log files for KB927978 are left behind each time and each log
seems to indicate a good installation. Need help resolving this problem.
Thanks,
Don S

Hi,

I am also facing the same problem, i am getting this option of updates after
every 2 minutes and the log file is getting stored in my personal folder. Can
someone please help as i think that it is eating my memory. I may have
alreday installed the update for more than 50 times.

"Don S" wrote:

> KB927978 continues to update over and over from Windows update web site.
> Both MSXML 4.0 SP2 (KB925672) and MSXML 4.0 SP2 (KB927978) show in
> add/remove. Log files for KB927978 are left behind each time and each log
> seems to indicate a good installation. Need help resolving this problem.
> Thanks,
> Don S

Don,

Uninstall both updates from Add/Remove Programs and then restart the
system. Download KB927978 from here and save it -
http://www.microsoft.com/downloads/d...displaylang=en
Close the browser, install it, and then restart the system.

Is it being reoffered now ?
KB927978 supercedes KB925672, so the latter KB should not be installed
nor offered if KB927978 successfully installs.

See the Frequently Asked Questions (FAQ) Related to This Security Update
under General Information on this page -
http://www.microsoft.com/technet/sec.../MS06-071.mspx

> What updates does this release replace?
> This security update replaces a prior security update. The security bulletin ID and
> affected components are listed in the following table.
>
> Bulletin ID Microsoft XML Core Services 4.0
>
> MS06-061 Replaced
>

If the installation fails again there is supposed to be a
msxml4-KB927978.log created in the root drive ( the drive where Windows
is installed to, usually C:\ )
Open the log and post it's contents in your reply, if need be.


MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============



Don S wrote:

> KB927978 continues to update over and over from Windows update web site.
> Both MSXML 4.0 SP2 (KB925672) and MSXML 4.0 SP2 (KB927978) show in
> add/remove. Log files for KB927978 are left behind each time and each log
> seems to indicate a good installation. Need help resolving this problem.
> Thanks,
> Don S

I have a different and more problematic problem with this update. A clienyt
of mine apparently had a successful instal [auto update] butt was left with
key parts of his My Documents folder tree empty. See his report below. I have
included the log file below that. It appears the missing files are in the
install directory but cannot be accessed.


While away from home for a couple weeks last month, I was working on my
Toshiba laptop. I now have an immediate/urgent need to access current
versions of work certain files/folders on the laptop, but I can not do so.

When I looked for the folders/files tonight, I could not find them for quite
a while. I was eventually able to find the main work folder on my hard drive,
but it was in a different location on the drive from where it was supposed to
be - not in My Documents, but inside a folder in the C drive folder with a
long number for its name.

When I opened the main folder, I could not open most of its sub-folders, and
I could not open any files. I am able to open other files on the laptop. I
did a 'properties check' for the main folder and saw that in the "Attributes"
area, it was marked "Read only". When I tried to change this attribute, I was
not able to do so.

I found a 285kb text file [created by Notepad] in the 'numbered folder
containing my main work folder which had been missing. I've attached it for
your reference along with an MS Word file which I'd created last year. I can
open the text file but not the Word file. After attaching the 2 files, I
tried to send this message and got a message saying that one of the files
could not be found & therefore couldn't be attached to this message. I don't
know which of the 2 files that is, but I am going to send this e-mail anyway.
FILE ATTACHED WAS MSXML4-KB927978-enu.log below:
CANNOT POST FULL LOG FILE-TOO LONG SEE BELOW

MSI (s) (04:74) [13:25:14:474]: The Windows Installer initiated a system
restart to complete or continue the configuration of 'MSXML 4.0 SP2
(KB927978)'.

MSI (s) (04:74) [13:25:14:484]: Cleaning up uninstalled install packages, if
any exist
MSI (s) (04:74) [13:25:14:484]: MainEngineThread is returning 3010
MSI (s) (04:C4) [13:25:14:584]: Destroying RemoteAPI object.
MSI (s) (040) [13:25:14:604]: Custom Action Manager thread ending.
=== Logging stopped: 11/16/2006 13:25:14 ===
MSI (c) (64:A8) [13:25:14:604]: Decrementing counter to disable shutdown. If
counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (64:A8) [13:25:14:604]: MainEngineThread is returning 3010
=== Verbose logging stopped: 11/16/2006 13:25:14 ===