The short answer is, yes you do, xml is involved in many things beyond the
internet, many games, encyclopedias software etc. use xml and the list is
growing. In fact you most likely already have MSXML 4.0 and the automatic
updater is trying to install the never ending update to address some security
concerns that were reported late last year.
Now installing KB927978 is like rolling dice, for some it goes right in and
for tons of others they report, like you, that it "keeps on coming". This
update was released in a dual installation form, that is it includes the
entire Service Pack 2 version of MSXML 4.0 plus all the new patches. The
intent of this was to allow users who did not yet have MSXML 4.0 on their
computer to upgrade in one shot or those who already had 4.0 to receive just
the patches by installing in a "side-by-side" mode next to the existing
installation - and that is where is where the problem begins as the update
scanner for some reason frequently fails to recognise its existence. Since
KB927978 includes all of the SP2 core files plus all the patches, the fix I
have used (which works better then 90% of the time) is to uninstall all
previous 4.0 updates and then perform a manual install of KB927978.
I will now give you the instructions, print a copy of these out since you
have to restart at some point, I will be detailed as you described yourself
as being computer challenged in the original post, please don't interpret
this as being condescending.
1. Go to control panel then (if using category view first click on security
center) open automatic updates and mark "turn off automatic updates" and hit
okay - ignore all warnings you receive.
2. Download KB927978 saving it to desktop from here:
http://www.microsoft.com/downloads/d...DisplayLang=en
3.Go to control panel and open add/remove programs. After the list is
populated check the box on the top labeled "show updates". Scroll down and
locate any programs which have MSXML 4.0 in the title (unless it also says
parser) (including KB927978 if listed) and remove them. DO NOT REMOVE any
MSXML with a number other than 4.0 or any parser. Uncheck the show updates
box and reboot the computer.
4. After restart click on the msxml4 installer you downloaded to your
desktop and follow the prompts to install now.
5. Go to control panel=> automatic updates as above and turn automatic
updates back on.
6. Cross fingers (so will I).
Post back and let me know the results, if it works don't forget to mark your
post as answered, hoping for success - Charlie
"Sue" wrote:
> Thank you for explaining this to me Charlie, but I still do not know if I
> need "MSXML 4.0 SP2" on my laptop? The update that keeps on and on coming
> back to me is: "MSXML 4.0 SP2 Security Update (KB927978)". I click on the
> update, it tells me it is downloading, then I tell it to install and I guess
> that it does because the Microsoft update shield goes away. Then within a
> few minutes the Microsoft update shield comes back again with the same update
> again. Thank you,
>
> Sue
>
> "MCPCharlieG" wrote:
>
> > I can provide some basic info as to its nature - hopefully someone else can
> > provide more if you need it. MSXML 4.0 SP2 = Microsoft eXtensible Markup
> > Language version 4.0 Service Pack 2.
> > I am not well versed enough to explain the fine workings of XML but mostly
> > it is used to build the source code for web pages by complementing HTML
> > (HyperText Markup Language). As far as the relationship of the two in very
> > simplified terms HTML is used to display data and focuses on how the data
> > looks while XML describes the data and focuses on information. If you right
> > click an open area of a web page and select view source you will see all the
> > HTML, XML, Javascript etc. entries that your browser uses to construct a web
> > page and to permit you to interact with it.
> >
> > As for the update I need info as to what occurs when you attempt to download
> > this as well as the specific info on the update (# and description) you are
> > attempting to install.
> >
> > Charlie
> >
> >
> > "Sue" wrote:
> >
> > > Could someone please tell me (a computer dummy) what "MSXML 4.0 SP2" is? I
> > > am also having a problem downloading the latest update for this. I do not
> > > know what msxml is and why I have it in my computer. Could you help me
> > > please. Thanks in advance.
> > > Sue
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